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Agile CRM vs CloudTalk AI Voice Agent

Both stand on voicemail drop software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Agile CRM

Free plan AndroidAPIExtension+2

Agile CRM covers customer management, campaign work and helpdesk tasks, with a free tier and multiple paid plans. Check the plan limits and the stated age of the privacy policy when evaluating fit.

Visit Agile CRM

CloudTalk AI Voice Agent

Free plan AndroidAPIiPhone+4

CloudTalk pairs automated call handling with escalation to human agents and a range of integrations. The listed US plans specify included minutes, so teams should consider call volume when choosing an option.

Visit CloudTalk AI Voice Agent

The facts

Agile CRMCloudTalk AI Voice Agent
Free planYesYes
Open sourceNoNot published
Runs onAndroid, API, Extension, iPhone, WebAndroid, API, iPhone, Linux, Mac, Web, Windows
Lowest paid planStarter: $8.99 a monthSee the plans
Plans published47
MakerAgile CRMCloudTalk AI Voice Agent
Websiteagilecrm.comcloudtalk.io
On voicemail drop software#1 of 43#2 of 43

Agile CRM: what it does well

  • Free plan supports up to 10 users
  • Sales, marketing and service tools in one CRM
  • Android and iOS apps for contacts, campaigns and calls
  • Starter includes two-way email integration
  • Paid plans have a stated 99.5% uptime guarantee

What to know first

  • Free plan is limited to 1,000 contacts and companies
  • Starter limits API calls to 5,000 per day
  • Privacy policy is marked effective only up to May 24, 2018

CloudTalk AI Voice Agent: what it does well

  • Inbound and outbound calling with human handoff
  • AI Receptionist understands 70+ languages and accents
  • AI Specialist includes multi-step issue resolution
  • 24/7 chat and email support in all plans
  • Browser, desktop and mobile access

What to know first

  • US AI Receptionist plan includes 200 minutes
  • US AI Specialist plan includes 1,000 minutes
  • API access starts on Essential and above

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