Side by side
8x8 Intelligent IVR vs NCH IVM Telephone Answering Attendant
Both stand on interactive voice response software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
8x8 Intelligent IVR brings call routing, voice input, data lookup, and API access into a web-based cloud service. Consider its usage-based rate and custom-quote process when evaluating it.
Visit 8x8 Intelligent IVRChoose IVM if your business needs on-premises telephone answering, voicemail, call routing, or outbound messaging, with plan options spanning basic answering to enterprise line capacity. Look elsewhere if you need a free plan, or if your phone setup cannot support the call-transfer features you require. Grant weblet administrator access only to someone trusted with PC administration.
Visit NCH IVM Telephone Answering AttendantThe facts
| 8x8 Intelligent IVR | NCH IVM Telephone Answering Attendant | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | Not published |
| Runs on | Web | Linux, Windows |
| Lowest paid plan | IVR usage: $0.05 a month | IVM Telephone Attendant Professional monthly plan: $2,999 a month |
| Plans published | 1 | 6 |
| Maker | Not published | Not published |
| Website | 8x8.com | nch.com.au |
| On interactive voice response software | #19 of 21 | #9 of 21 |
8x8 Intelligent IVR: what it does well
- Visual flow builder for caller experiences.
- Speech recognition supports voice input.
- Includes self-service data lookup.
- API access is available.
What to know first
- There is no free plan.
- Pricing is listed from US$0.05 per minute.
- A custom quote requires contacting sales.
NCH IVM Telephone Answering Attendant: what it does well
- Routes incoming calls with menus and office-hours redirects.
- Supports up to 64 telephone lines simultaneously.
- Saves incoming voicemail as WAV files.
- Offers voicemail email forwarding and remote access.
- Includes free plugins for ODBC/SQL and other services.
What to know first
- There is no free plan; purchase is paid.
- Call transfer depends on phone-company or PBX features.
- The Basic plan covers one line and one mailbox, without menus.
- A weblet administrator can access files or install programs.
Alternatives to 8x8 Intelligent IVR Alternatives to NCH IVM Telephone Answering Attendant The whole list