Zoiper

What Zoiper is

Zoiper is a VoIP softphone for voice and video calls, messaging, presence, and fax, and it works with a VoIP provider or PBX rather than depending on one service. You need a computer or smartphone and an internet connection to use it. Desktop apps are available for Windows, Mac, and Linux, with mobile apps for Android and iOS. Call tools include forwarding, attended and unattended transfer, auto-answer, recording, and SIP conferencing. Zoiper lists contact options such as LDAP, CSV import, Outlook and macOS Address Book integration, and click-to-dial connections with CRM products including Salesforce, Freshdesk, and Nimble. A built-in Banafo integration is described for transcribing call recordings and generating titles, summaries, classifications, and entity extraction. Zoiper 5 PRO lists TLS, SRTP, and ZRTP encryption protocols for voice, video, and chat. The free version is for non-commercial use, with one account and two lines. Zoiper 5 PRO costs $59.95, paid once as a one-time payment; mobile team licensing is €29.88 a year per user, billed annually, for teams of at least 10.

Who it suits

Zoiper suits individuals or organizations looking for VoIP calling across desktop and mobile, with messaging, fax, and contact integrations. Its free plan is limited to non-commercial use; team licensing is arranged through sales for groups of 10 or more.

Limits

Zoiper 5 Free is for non-commercial use and allows one account and two lines. Zoiper 5 PRO is licensed per seat and operating system, with one license reset allowed each week. Mobile team licensing starts at 10 users and is arranged through sales.

Getting started

1. Choose a computer or smartphone running Android, iOS, Windows, Mac, or Linux.
2. Arrange an internet connection and a VoIP provider or PBX.
3. Select Zoiper 5 Free, Zoiper 5 PRO, or mobile team licensing for 10 users or more.
4. Install the app for your platform and configure it for your VoIP service.

Verdict

Zoiper combines softphone calling with messaging, fax, contact integrations, and call-management features across desktop and mobile. Check the free-plan limits and license terms against your intended use and devices.