ZITADEL

What ZITADEL is

ZITADEL provides identity management, authentication, and access management for customers, employees, devices, and services. Organizations can use it to manage selected project roles for users, supporting delegated access in B2B software. It provides identity and access management APIs and supports OpenID Connect, OAuth 2.0, and SAML 2.0 endpoints. Authentication options include OTP, U2F, and FIDO2-based passkeys. A hosted login page can be customized with logos, colors, fonts, and email event text. ZITADEL brokers external identity providers such as Keycloak, Auth0, and AzureAD, and supports directory sync and lifecycle provisioning. Its append-only event store keeps historical resource changes and user activity for review. Listed integrations include Google Workspace, AWS, Atlassian, Ping Identity, Google Cloud, Cloudflare, GitLab, Auth0, and Nextcloud.

It is available as a public cloud service or for self-hosting on infrastructure chosen by the customer. Platforms include API, Linux, macOS, self-hosted, and web. The Free plan includes 100 Daily Active Users, three identity providers, unlimited users and organizations, and service users or agents. Pro costs $100 a month and includes 25'000 Daily Active Users per month, three identity providers, and a custom domain. The Enterprise plan includes unlimited Daily Active Users, a custom support SLA, a technical account manager, and volume discounts.

Who it suits

ZITADEL suits organizations that need identity and access management across customers, employees, devices, or services, especially B2B SaaS teams that delegate project role management. It also fits teams choosing between a public cloud service and self-hosting on their own infrastructure.

Limits

The Free plan includes 100 Daily Active Users and three identity providers. Pro costs $100 a month and includes 25'000 Daily Active Users per month and three identity providers. Enterprise lists unlimited Daily Active Users.

Getting started

1. Visit https://zitadel.com/.
2. Choose the public cloud service or a self-hosted deployment.
3. Select the Free plan or Pro at $100 a month.
4. Use the APIs and supported protocols to connect identity and access management.

Verdict

Choose ZITADEL if you need identity management with B2B role delegation, multiple authentication options, and a choice of cloud or self-hosted deployment. The Free plan has a 100 Daily Active User limit, while Pro costs $100 a month; teams needing unlimited Daily Active Users are directed to Enterprise.