Zeno is a corporate travel and expense platform for booking and managing flights, accommodation, rental cars, and expenses in one interface. Flight options combine NDC, GDS, direct API connections, and regional carriers; accommodation options include GDS, Booking.com, Expedia, and other providers. Companies can set travel policies, budgets, negotiated rates, preferred suppliers, and approval rules, including multi-level approvals by email or in the app. For expense work, Zeno can extract receipt details, match receipts with credit card transactions, and reconcile unmatched receipts with expense items. Reporting tools support budget management, potential fraud identification, and tax compliance work. Its Android and iOS mobile app supports trip search and booking, itinerary viewing, receipt capture and submission, and claim approvals. Zeno is intended for larger companies and is sold and serviced through Serko’s international travel management company partner network. Pricing is available on request. A group booking can include up to nine travelers, and airport transfers are listed only in Australia and New Zealand.
Who it is for
Zeno is aimed at larger companies managing employee travel and expenses through a travel management company. Its policy controls, approvals, receipt workflows, and reporting are relevant to travel and finance teams.
What is good
- Combines travel booking and expenses in one interface
- Supports configurable policies, budgets, and approval rules
- Can match receipts to card transactions
- Mobile app supports booking, receipt capture, and approvals
What to know first
- Pricing is available on request
- Group bookings are limited to nine travelers
- Airport transfers are listed only in Australia and New Zealand
- Changes and cancellations are not available in all regions
Verdict
Zeno combines corporate booking controls with receipt processing and expense reporting. Its availability and support flow through travel management company partners, and some services vary by region or supplier.
Get started with Zeno
- Contact a travel management company in Serko’s network to access Zeno.
- Ask the travel management company about pricing and service availability.
- Configure company travel policies, budgets, preferred suppliers and approval rules.
- Import employee profile and cost-center data from supported enterprise systems.
- Use the web service or Android and iOS app to search, book and manage trips.
Limits to know first
A single group booking can include up to nine travelers. Airport transfers are listed only in Australia and New Zealand; changes and cancellations depend on supplier and fare conditions, require a travel management company, and are not available in all regions.
Questions about Zeno
How much does Zeno cost?
Pricing is available on request.
Which platforms does Zeno support?
Zeno is available on Android, iOS and the web.
Who is Zeno for?
It is intended for larger companies and is sold and serviced through Serko’s network of travel management company partners.
Can Zeno manage expenses as well as travel?
Yes. It supports receipt capture, expense reporting, receipt matching and reconciliation, and claim approvals.
Which travel booking options does Zeno include?
Flight content includes NDC, GDS, direct API connections and regional carriers. Accommodation options include GDS, Booking.com, Expedia and other providers.
What booking limits and regional restrictions apply?
A single group booking can include up to nine travelers. Airport transfers are listed only in Australia and New Zealand.
Compared on travel and expense management software
- Travel booking
- Yes
- Expense reporting
- Yes
- Travel policy controls
- Yes
- Receipt capture
- Yes
- Reimbursement workflow
- Yes
- Corporate card support
- Yes
