Pricing

Zendesk Employee Service pricing

As zendesk.com lists them, read 20 Sept 2026. The maker's own page has the final word.

Plan	Billed and limits	Price
Suite Enterprise	Sandbox environment · Custom agent roles · Customizable reporting · Audit logs · Department spaces	On request
Suite Team	paid yearly; per agent/month · AI Agents · Knowledge Base · Action Builder · Email support · Prebuilt analytics dashboards	$29 a month
Suite Growth	paid yearly; per agent/month · Suite Team features · IT Asset Management · Service catalog · Self-service employee portal · Tasks & approvals · SLA	$59 a month
Suite Professional	paid yearly; per agent/month · Suite Growth features · Admin Copilot · App Builder · Writing Tools · Quick Reports · Skills-based routing	$99 a month
Suite Enterprise + Copilot	Contact Sales · Suite Professional features · Intelligent Triage · Auto Assist · Generative AI for Voice · Approval workflows · Sandbox environment	On request