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Your Dispatch Partner
What Your Dispatch Partner is
Your Dispatch Partner is dispatch and job management software for service businesses. It connects bookings, staff, customers, quotes, invoices, job evidence and follow-ups. A live board shows active and scheduled jobs, team availability and quick actions, while field staff can access assigned work through a mobile-friendly workspace on Android, iOS or the web. Businesses can create branded quotes and invoices, move accepted quotes into operations, and track unpaid or part-paid work, chase attempts, complaints and disputes. Management reports cover revenue, unpaid work, disputes, team and lead-source performance; call activity reporting depends on the connected phone provider. The platform also supports online learning, qualification records, renewal reminders, operational checks and controlled documents. The Complete Platform costs £349 per month plus VAT where applicable, billed monthly on a rolling basis, or £3,769 per year. It includes five operations/admin users and ten field/mobile users; extra users cost £20 and £8 per month respectively. One-off setup options cost £295, £595 or £895.
Who it suits
It suits service businesses such as locksmiths, plumbers, drainage, glazing, property maintenance and electrical teams. Appointment-led businesses may also be configurable for the platform.
What it does well
- Live board shows jobs and team availability.
- Accepted quotes can move into operational workflows.
- Tracks unpaid work, disputes and resolution notes.
- Supports learning, qualifications and renewal reminders.
What to know first
- No free plan or free trial.
- Base subscription includes five admin and ten field users.
- Messaging, telephony and payment-provider fees are separate.
- Data migration beyond three months is scoped separately.
Limits
The Complete Platform includes five operations/admin users and ten field/mobile users; extra operations users cost £20 per month and extra field/mobile users cost £8 per month. Unlimited jobs and bookings are included, while larger or complex setups are priced with the customer.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essentials setup & onboarding | One-off setup fee. · For simpler setups · standard configuration · core workflow setup · basic user setup · light onboarding & training | £295, paid once |
| Your Dispatch Partner — Complete Platform | £349 per month + VAT where applicable; monthly rolling. Annual payment: £3,769 / year, save 10%. · 5 operations/admin users included · 10 field/mobile users included · unlimited jobs & bookings · extra operations user £20/month · extra field/mobile user £8/month | £349 a month |
| Enhanced setup & onboarding | One-off setup fee. · For growing businesses · tailored workflows · additional roles and permissions · expanded onboarding support · additional training | £595, paid once |
| Advanced setup & onboarding | One-off setup fee. · For more complex operations · advanced configuration · multiple workflows · deeper onboarding and rollout support · priority implementation planning | £895, paid once |
As yourdispatchpartner.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Your Dispatch Partner website
- Choose an onboarding setup package
- Select the Complete Platform at £349 per month plus VAT where applicable
- Configure users, workflows, and permissions with the provider
- Use the live dispatch board for bookings and assigned work
Verdict
Your Dispatch Partner brings dispatch, billing, payment tracking and staff training into one operational platform. The monthly plan has defined user limits, and extra services or complex setups may add separately scoped costs.
Questions
What does Your Dispatch Partner cost?
The Complete Platform costs £349 per month plus VAT where applicable, on a monthly rolling basis, or £3,769 per year with a stated 10% saving. One-off setup packages cost £295, £595, or £895.
Is there a free plan or trial?
No. Your Dispatch Partner is a paid service and has no free trial.
Which platforms are supported?
Your Dispatch Partner is available on Android, iOS, and the web.
How many users are included?
The Complete Platform includes five operations/admin users and ten field/mobile users. Extra operations users cost £20 per month, and extra field/mobile users cost £8 per month.
Does it support integrations?
Available and technically appropriate integrations can be scoped with the customer. Bespoke integrations and custom development are quoted separately.
Are outside provider fees included?
SMS and messaging, WhatsApp/Meta, telephony, payment processing, and third-party software charges are billed separately by the relevant provider.
Facts from Your Dispatch Partner's own pages
- Backups and recovery
- YDP says it maintains a disaster-recovery approach covering backup, restoration, service recovery and incident handling, while exact backup frequency and retention depend on the live configuration. · yourdispatchpartner.com, 7 Oct 2026
- Integrations
- Available and technically appropriate integrations can be scoped with the customer; bespoke integrations and custom development are quoted separately. · yourdispatchpartner.com, 7 Oct 2026
- Intended users
- The maker identifies locksmiths, plumbers, drainage, glaziers, property maintenance and electrical service businesses, and says appointment-led teams may also be configurable for the platform. · yourdispatchpartner.com, 7 Oct 2026
- Limits and extra work
- The standard subscription includes up to five operations/admin users and ten field/mobile users; larger or complex setups are priced with the customer, and data migration beyond three months is scoped separately. · yourdispatchpartner.com, 7 Oct 2026
- Mobile field access
- Technicians and service staff can use a focused, mobile-friendly workspace for assigned work. · yourdispatchpartner.com, 7 Oct 2026
- Payments and disputes
- The platform tracks unpaid and part-paid work, chase attempts, complaints, disputed values and resolution notes. · yourdispatchpartner.com, 7 Oct 2026
- Product
- Your Dispatch Partner is configurable dispatch and job management software for service businesses, connecting bookings, staff, customers, quotes, invoices, evidence and follow-ups. · yourdispatchpartner.com, 7 Oct 2026
- Quotes and invoices
- Users can create branded quotes and invoices, with accepted quotes movable into the live operational workflow. · yourdispatchpartner.com, 7 Oct 2026
- Reporting and communications
- Management reports cover measures such as revenue, unpaid work, disputes, team performance and lead-source performance; call activity depends on the connected phone provider. · yourdispatchpartner.com, 7 Oct 2026
- Scheduling and dispatch
- Its live dispatch board shows active and scheduled work, team availability, job lists and quick actions. · yourdispatchpartner.com, 7 Oct 2026
- Security and GDPR
- YDP describes role-separated access and GDPR-conscious practices; it says it is not currently ISO 27001 certified. · yourdispatchpartner.com, 7 Oct 2026
- Support and onboarding
- Support covers platform questions, rollout guidance and day-to-day use, with the exact support route and service details confirmed during customer setup. · yourdispatchpartner.com, 7 Oct 2026
- Third-party fees
- SMS and messaging, WhatsApp/Meta, telephony, payment processing and third-party software charges are billed separately by the relevant provider. · yourdispatchpartner.com, 7 Oct 2026
- Training and compliance
- YDP supports online learning, scored courses, qualification records, renewal reminders, operational checks and controlled documents. · yourdispatchpartner.com, 7 Oct 2026
Where Your Dispatch Partner stands on Freedom251
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