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YouMail

What YouMail is
YouMail combines call protection, privacy tools, and visual voicemail for Android, iOS, and the web. It is intended to block robocalls and scammers while helping people keep a phone number private. Visual voicemail provides voice-to-text transcription, with access on mobile devices and desktop. The Free plan includes 50 cloud messages, 100 voicemail-to-text transcriptions per month, and unlimited blocking of known spammers. Paid personal plans include unlimited call screening; Free does not list call screening. For business calling, Complete and Ultimate list auto attendant, simultaneous and sequential ringing, extensions, conference call recording, and business messaging. Complete includes five virtual numbers, and Ultimate includes 15. YouMail says it works with major carriers such as AT&T, T-Mobile, and Verizon, as well as Ting and Mint. Its integrations page lists voicemail notifications or transfers to Slack, Asana, Dropbox, Google Drive, and Trello. The company says it encrypts data at rest and data sent through its website or mobile apps. Founded in 2007 and headquartered in Irvine, California, YouMail reports over 13 million registered users and 10 billion calls answered.
Who it suits
YouMail suits people who want robocall blocking and visual voicemail on iPhone or Android, with access on the web as well. Businesses needing virtual numbers and team calling features may consider Complete or Ultimate.
What it does well
- Blocks known spammers on the Free plan.
- Visual voicemail includes voice-to-text transcription.
- Available on Android, iOS, and the web.
- Works with major carriers including AT&T, T-Mobile, and Verizon.
- Business plans list virtual numbers and team phone features.
What to know first
- Free is capped at 50 cloud messages.
- Free includes 100 voicemail-to-text transcriptions per month.
- Call screening is included in paid personal plans, not Free.
- Prices for the listed plans are not provided.
Limits
The Free plan includes 50 cloud messages and 100 voicemail-to-text transcriptions per month, and it does not list call screening. Paid plan message and transcription allowances vary: Plus lists 1,000 cloud messages and 100 monthly transcriptions, while Essentials lists 2,000 and 200, respectively.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | ad-supported · 50 voicemail messages · 100 transcriptions/month · basic spam blocking | Free |
| Essentials | Billed annually at $143.88 · 2,000 voicemail messages · 200 transcriptions/month · one virtual number · maximum protection | $11.99 a month |
| Professional Complete | Annual billing · 5 virtual lines · 10,000 voicemail messages · 1,000 transcriptions/month · auto-attendant · SMS auto-replies | $19.99 a month |
| Professional Ultimate | Annual billing · 15 virtual lines · unlimited voicemail storage · unlimited transcriptions · auto-attendant · SMS auto-replies | $27.99 a month |
| Plus | Billed annually at $71.88 · 1,000 voicemail messages · 100 transcriptions/month · call screening · privacy removal · no ads | $5.99 a month |
| Complete | Monthly or yearly option shown; price not stated on the page opened · 5 virtual numbers · 10,000 voicemail inbox messages · 1,000 transcripts/month · unlimited calls and voicemail | On request |
| Ultimate | Monthly or yearly option shown; price not stated on the page opened · 15 virtual numbers · unlimited voicemail inbox messages and transcripts · unlimited calls and voicemail | On request |
As youmail.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the YouMail website.
- Choose the Free plan or review the listed personal and business plans.
- Use the service on an iPhone, Android device, or the web.
- Check compatibility with your carrier, such as AT&T, T-Mobile, Verizon, Ting, or Mint.
- Connect voicemail notifications or transfers to a listed integration if needed.
Overview
YouMail pairs robocall protection with visual voicemail, caller identification, and tools for business phone lines. It suits people who want spam blocking and transcribed voicemail together, while its upper tiers serve teams that need virtual numbers and call routing. The main trade-off is that Free omits call screening and puts firm caps on messages and transcripts.
Key features
Call protection and voicemail
YouMail offers robocall blocking, caller ID, and community reports. Free includes unlimited blocking of known spammers, but not call screening; paid personal plans include unlimited screening. That makes Free a reasonable fit for blocking known nuisance callers, but less complete for people who want calls screened before answering.
Visual voicemail turns messages into text and provides access on mobile and desktop. Free allows 50 cloud messages and 100 transcriptions a month. Those ceilings may suit light voicemail use, but frequent callers may need more room. Plus raises the message allowance to 1,000 while keeping the 100-transcription cap; Essentials allows 2,000 messages and 200 transcripts, as well as one virtual number.
Business calling and integrations
Complete and Ultimate include an auto attendant, simultaneous and sequential ringing, extensions, conference call recording, and business messaging. Complete has five virtual numbers, 10,000 voicemail inbox messages, and 1,000 transcripts a month. Ultimate increases that to 15 virtual numbers and unlimited voicemail inbox messages and transcripts. These options are more relevant to teams handling calls across several lines than to individuals seeking only spam filtering.
YouMail’s integrations page lists voicemail notifications or transfers to Slack, Asana, Dropbox, Google Drive, and Trello. It says data is encrypted at rest and in transit through its website and mobile apps, and describes automated vulnerability scans, manual code reviews, and third-party security audits and penetration tests in its development process. It says the service works with major carriers including AT&T, T-Mobile, Verizon, Ting, and Mint.
Pricing
YouMail uses a freemium model. Free costs nothing and includes 50 cloud messages, 100 monthly voicemail-to-text transcriptions, and unlimited known-spammer blocking. It is the lowest-commitment choice, but lacks call screening and has the smallest voicemail allowance.
Plus has custom pricing, with monthly or yearly billing options shown. It includes 1,000 cloud messages, 100 monthly transcripts, and unlimited call screening. It suits someone who wants screening and more message capacity but does not need a virtual number; the transcript cap remains the same as Free.
Essentials also has custom pricing, with monthly or yearly billing options shown. It provides 2,000 cloud messages, 200 transcripts a month, one virtual phone number, and unlimited screening. This is the personal tier to consider when one number and a larger transcription allowance matter.
Complete has custom pricing, with monthly or yearly billing options shown. Its five virtual numbers, 10,000 inbox messages, 1,000 monthly transcripts, and unlimited calls and voicemail make it the lower business tier. Ultimate has custom pricing on the same billing options and adds capacity for 15 virtual numbers plus unlimited inbox messages and transcripts, alongside unlimited calls and voicemail. Its larger allowances are for teams that need more lines or do not want message and transcript caps.
Personal paid plans list priority email and chat support; Ultimate also lists phone support. The Free plan has no listed screening, while call screening is unlimited on paid personal plans.
Platforms
YouMail supports Android, iOS, and web access. Its compatibility page describes protection for iPhone and Android devices, and visual voicemail is accessible on mobile and desktop.
Who it's for
YouMail is best suited to people who want caller protection and visual voicemail in one service, especially if their voicemail volume fits the plan’s monthly limits. Businesses needing multiple virtual numbers, extensions, and attendant or ringing options should consider Complete or Ultimate. It is a weaker fit for someone who requires call screening without paying, or who regularly exceeds Free’s 50-message or 100-transcript allowance.
Pros and cons
- Pros: Free includes unlimited blocking of known spammers, giving light users a no-cost way to filter those callers.
- Pros: Mobile and desktop visual voicemail with transcription brings messages together across supported platforms.
- Pros: Complete and Ultimate combine virtual numbers with team calling features, rather than limiting the service to personal voicemail.
- Cons: Free does not include call screening, so users wanting that feature must move to a paid personal plan.
- Cons: Free caps cloud messages at 50 and transcripts at 100 per month; even Plus retains the 100-transcript limit.
- Cons: Prices for paid plans are custom pricing, making the cost comparison less direct.
Alternatives
Consider Getcontact if you want a freemium service on Android, iOS, and web with a Premium plan at $2.99 a month for ad removal and tag-view information.
Hiya Spam Blocker is an option for Android or iOS users seeking a free basic tier with caller ID, basic call blocking, and spam-number reporting; its Premium monthly plan is $3.99 a month.
NumBuster offers a free mobile app across Android and iOS, with paid features and subscription tiers also offered.
Choose PhoneBlock if you want a free, open-source option under GPL-3.0 that supports Android, iOS, web, API, and self-hosted use.
RoboKiller has a free tier with a global blacklist, spam-call notifications, weekly insights, spam reporting, and Spam Patrol.
Should I Answer? offers a free Android app for community-based call protection, with support also listed for iOS, web, and extension.
Who Called is a free app described by its maker as open source, with Android, iOS, and web support.
Whoscall offers a free Android and iOS plan with caller ID, call blocking, number, URL, and screenshot checks, plus scam reports and rewards.
For more options, browse Spam Call Blocking Apps.
Verdict
YouMail is a strong fit for people who want spam protection and visual voicemail in one service, or businesses that need virtual numbers and call-routing tools. Its free tier is useful for known-spammer blocking, but call screening requires a paid plan, and voicemail caps may push frequent users upward. Look elsewhere if you need screening at no cost or want a paid plan with a stated price.
Verdict
Pick YouMail for call protection and visual voicemail across mobile and web, especially if its free message and transcription allowances fit your needs. Businesses can look to Complete or Ultimate for virtual numbers and team calling features; Free does not include call screening.
Questions
Is there a free plan?
Yes. Free costs nothing and includes 50 cloud messages, 100 voicemail-to-text transcriptions per month, and unlimited known-spammer blocking.
Which devices and platforms are supported?
YouMail is available on Android, iOS, and the web. Its compatibility page describes protection for iPhone and Android devices.
Does the Free plan include call screening?
The Free plan does not list call screening. Paid personal plans include unlimited call screening.
What are the business plan features?
Complete and Ultimate list auto attendant, simultaneous and sequential ring, extensions, conference call recording, and business messaging. Complete includes five virtual numbers and Ultimate includes 15.
Which services can it integrate with?
The integrations page lists voicemail notifications or transfers to Slack, Asana, Dropbox, Google Drive, and Trello.
Who makes YouMail?
YouMail was founded in 2007 and is headquartered in Irvine, California, USA.
Facts from YouMail's own pages
- API
- YouMail Protective Services offers a JSON REST scoring API with OpenAPI specification, code samples and developer documentation. · youmailps.com, 15 Oct 2026
- API capabilities
- The robocall API exposes phone-number reputation, fraud and telemarketing scores, campaign associations, recordings and campaign metrics. · blog.youmail.com, 15 Oct 2026
- API reliability claim
- YouMail advertises 99.99% uptime for its Protective Services Score API. · youmailps.com, 15 Oct 2026
- Business calling
- Complete and Ultimate list auto attendant, simultaneous and sequential ring, extensions, conference call recording, and business messaging. · youmail.com, 29 Sept 2026
- Business use
- Business plans list five virtual numbers for Complete and 15 for Ultimate, with team phone features such as extensions and auto attendant. · youmail.com, 29 Sept 2026
- Call screening
- Paid call screening asks unknown callers to verify they are human before the call reaches the user. · support.youmail.com, 15 Oct 2026
- Carrier compatibility
- YouMail says it works with major carriers including AT&T, T-Mobile, and Verizon, as well as Ting and Mint. · youmail.com, 29 Sept 2026
- Company facts
- LinkedIn lists YouMail, Inc. as a privately held telecommunications company founded in 2007 with 51–200 employees and headquarters in Dallas, Texas. · linkedin.com, 15 Oct 2026
- Company scale
- YouMail says its consumer solutions answer more than one billion live calls per year for over ten million registered users. · linkedin.com, 15 Oct 2026
- Documentation and support
- The help center is organized into activation, voicemail, contacts, call blocking, billing, features and troubleshooting collections, with email support available. · support.youmail.com, 15 Oct 2026
- Founded
- 2007 · youmail.com, 28 Sept 2026
- Headquarters
- Irvine, California, USA · youmail.com, 28 Sept 2026
- Integrations
- The integrations page lists Slack, Asana, Dropbox, Google Drive and Trello workflows for incoming voicemails. · youmail.com, 15 Oct 2026
- Licence
- YouMail is a proprietary hosted service; its terms prohibit scraping, reproducing, reverse engineering or reconstructing its databases. · youmail.com, 15 Oct 2026
- Limit: account access
- A Google Play reviewer reports not receiving verification codes and being unable to sign in to an old account. · play.google.com, 15 Oct 2026
- Limit: billing complaints
- Trustpilot reviewers report disputed renewals, refund difficulties and confusion over free trials or cancellation. · trustpilot.com, 15 Oct 2026
- Limit: blocking gaps
- An Apple reviewer says YouMail does not synchronize with the phone's native block list and cannot reject five-digit spam messages. · apps.apple.com, 15 Oct 2026
- Limit: price
- G2 reviewers describe the Plus subscription as expensive for one user compared with general productivity subscriptions. · g2.com, 15 Oct 2026
- Limit: support and exports
- A Capterra reviewer reports unanswered support questions and no way to download call logs. · capterra.com, 15 Oct 2026
- Limit: transcription accuracy
- A G2 reviewer reports that automatic transcription sometimes misrecognizes words. · g2.com, 15 Oct 2026
- Limit: web access
- A G2 reviewer complains that YouMail lacks a web application for handling calls from a PC. · g2.com, 15 Oct 2026
- Praise: spam blocking
- Reviewers on G2, Trustpilot, Apple and Google Play repeatedly praise the reduction of robocalls and the ability to send nuisance callers a disconnected message. · g2.com, 15 Oct 2026
- Praise: voicemail transcription
- G2 and Apple reviewers praise reading transcripts instead of listening to every voicemail and receiving them by email or text. · g2.com, 15 Oct 2026
- Privacy Scan
- Privacy Scan identifies websites exposing a user's personal information and provides removal instructions. · blog.youmail.com, 15 Oct 2026
Where YouMail stands on Freedom251
- Call blocker apps#2 of 41
- Voicemail Transcription Software#1 of 12
- Spam Call Blocking Apps#17 of 41