YesInsights
What YesInsights is
YesInsights is a web survey service for collecting customer feedback through one-question and Net Promoter Score surveys. Email recipients can answer with one click from their inbox, while website surveys ask questions based on visitor behavior and location on a site. Website surveys are installed by pasting a JavaScript snippet into a site. Responses appear in charts in the YesInsights dashboard, which the maker says updates in real time. After a response, you can ask an open-ended follow-up on a customizable landing page or trigger an automated email. Surveys sent through Gmail or an email marketing tool can track respondents without requiring a name-and-email form. Listed email integrations include Mailchimp, AWeber, GetResponse, Drip, Intercom, HubSpot, Salesforce, and Constant Contact; Zapier connects to 750+ third-party apps. Plans are paid, with a seven-day trial and no free plan. Solo costs $20 a month for 1,000 responses and five surveys.
Who it suits
It suits businesses collecting feedback through email or website prompts and reviewing responses in dashboards. Teams needing branching, branding, analytics, or integrations can choose among its paid plans.
What it does well
- One-click email responses
- Behavior-based website surveys
- Real-time dashboard charts
- Custom follow-up options
- Zapier connects 750+ apps
What to know first
- No free plan
- Seven-day trial only
- Website installation requires JavaScript
- Higher response limits cost more
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| YesInsights Solo | per month · 1,000 responses/m · 5 surveys · YesInsights branding · NPS surveys · Website Widget | $20 a month |
| YesInsights Essential | per month · 5,000 responses/m · 10 surveys · No branding · NPS surveys · Website Widget | $79 a month |
| YesInsights Professional | per month · 25,000 responses/m · Unlimited surveys · No branding · NPS surveys · Website Widget | $149 a month |
| YesInsights Enterprise | Contact Us · Unlimited responses · Unlimited surveys · No branding · NPS surveys · Website Widget | On request |
As yesinsights.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
YesInsights combines email and website surveys with response charts, follow-ups, and many integrations. Its paid plans vary by response volume, survey count, and branding options.
Facts from YesInsights's own pages
- Response analytics
- Yes · yesinsights.com, 20 Sept 2026
- Custom branding
- Yes · yesinsights.com, 20 Sept 2026
- Email integrations
- The maker lists email tools including Mailchimp, AWeber, GetResponse, Drip, Intercom, HubSpot, Salesforce, and Constant Contact. · yesinsights.com, 12 Oct 2026
- Email surveys
- Respondents can answer a one-click survey directly from their email inbox. · yesinsights.com, 12 Oct 2026
- Feedback analysis
- Survey answers are organized in charts in the YesInsights dashboard, and the site says responses appear in real time. · yesinsights.com, 12 Oct 2026
- Follow-up
- After a survey response, users can ask an open-ended question on a customizable landing page or trigger an automated follow-up email. · yesinsights.com, 12 Oct 2026
- Free plan
- No · yesinsights.com, 20 Sept 2026
- Logic branching
- Yes · yesinsights.com, 20 Sept 2026
- Product
- YesInsights offers one-question and Net Promoter Score surveys to collect customer feedback. · yesinsights.com, 12 Oct 2026
- Respondent identification
- For surveys sent through Gmail or an email marketing tool, the maker says it can track who responds without requiring them to enter their name and email on a form. · yesinsights.com, 12 Oct 2026
- Responses included
- 1000 · yesinsights.com, 20 Sept 2026
- Support
- The YesInsights Help Center describes itself as providing advice and answers from the YesInsights Team. · help.yesinsights.com, 12 Oct 2026
- Trial
- The pricing page advertises a free seven-day trial. · yesinsights.com, 12 Oct 2026
- Trial terms
- The signup page says the card will not be charged during the trial and that users can cancel anytime. · app.yesinsights.com, 12 Oct 2026
- Website installation
- Website surveys can be installed by pasting a JavaScript snippet into a site. · yesinsights.com, 12 Oct 2026
- Website surveys
- Its website surveys let businesses ask visitors questions based on their behavior and where they are on the site. · yesinsights.com, 12 Oct 2026
- Zapier
- The maker says YesInsights can connect through Zapier to 750+ third-party apps. · yesinsights.com, 12 Oct 2026
Where YesInsights stands on Freedom251
- Survey Software#118 of 131