Xitracs

Xitracs is an institutional platform for higher-education assessment, accreditation, planning, and faculty credentials. It fits colleges and universities that want these processes coordinated across departments, especially where reporting and deployment control matter. The trade-off is a quote-based purchase that requires careful confirmation of modules, workflows, and integrations.

Overview

Concord USA, an Atlanta company established in 1987, develops Xitracs for education institutions. The system is delivered as a web application: authenticated users can work through a browser from anywhere. Institutions may have Concord host the installation in its secure datacenter or install it on their own server. Concord says hosted customer systems occupy two secure environments with constantly mirrored data and frequent backups, giving institutions a choice between provider-managed infrastructure and internal control.

Xitracs is sold as a paid product with pricing on request. Its 2025 Assessment material states that there is no limit to the number of users, which is useful for institution-wide participation rather than a small, fixed team. An assigned US-based Xitracs representative provides support, including implementation-to-launch assistance for Assessment.

Key features

Assessment and accreditation

Assessment tracks learning outcomes, supports rubrics, and can use gradebook data from optional connections to Blackboard, Canvas, D2L Brightspace, and Moodle. Dashboards plus summary and detailed reports help assessment offices move from collected results to reviewable evidence. Institutions using another LMS should confirm whether a connection is available before selecting the system.

The Standards module is built around self-study templates, evidence collection, progress tracking, and report publishing in Website, PDF, or Word formats. Support for regional (now national) accrediting agencies and more than 100 program agencies, along with an evidence repository, assessment plans, self-study builder, and review workflows, makes it suited to recurring accreditation work rather than a one-off document project.

Planning and credentials

Planning links unit goals to institutional goals, follows progress and budgets, and supports surveys and approval workflows. That combination gives planning teams a way to connect priorities with resource decisions, although buyers should establish which approval processes they need represented during implementation.

Credentials manages faculty and staff qualifications, supporting documents, and roster reports. Optional faculty activity reporting and credentialing workflows extend it for institutions that need more than a qualifications register; those optional components should be included in the pricing and scope discussion.

Reporting, access, and identity

Built-in reports and dashboards can be published in Website, PDF, Word, and Excel formats. DataView exports Xitracs data in database-table format for downstream analytics, a practical route for institutions that maintain separate reporting environments.

Single sign-on compatibility includes ADFS, Azure Active Directory, CAS, Cisco Duo, LDAP, Okta, OneLogin, Quicklaunch, SAML, and Shibboleth. Existing customers can access the AI Connector at no charge by contacting customer service, although an AI vendor subscription may be required.

Pricing

The Xitracs plan has custom pricing and no user limit. Concord provides a Request Pricing form rather than a published product price, so institutions should request a quote that separates Assessment, Standards, Planning, Credentials, optional workflows, hosting, and integrations. There is no stated free plan or trial. The absence of per-user limits favors broad campus deployment, but the quote-based model makes direct cost comparison harder until requirements are documented.

Platforms

Xitracs runs on the web and can be self-hosted or provider-hosted. Browser access supports distributed teams, while customer-server installation suits institutions that require control of deployment. Optional LMS gradebook connections and the broad SSO list support common campus environments, but another LMS or identity provider should be confirmed with Concord.

Who it's for

Xitracs is a strong candidate for colleges and universities managing assessment, accreditation, institutional planning, and faculty credentials in connected processes. It is particularly appropriate for multi-department teams that need unlimited users, formal review workflows, evidence management, and exportable reports. Smaller organizations seeking a simple accreditation tracker, a public price, or a narrowly focused tool may find its multi-module scope and custom sales process disproportionate.

Pros and cons

• Pro: Four modules cover outcomes assessment, standards and self-study, planning, and credentials in one institutional system.
• Pro: Unlimited users on the Assessment plan support campus-wide participation without a published seat ceiling.
• Pro: Hosting or customer-server deployment, extensive SSO compatibility, and database-table export accommodate varied IT policies.
• Pro: Evidence repositories, workflows, dashboards, and multi-format reports support both operational review and accreditation submissions.
• Con: Pricing is custom, so buyers cannot evaluate cost without a requirements-led quote.
• Con: LMS connections are optional, and institutions outside Blackboard, Canvas, D2L Brightspace, or Moodle must verify availability.
• Con: Optional faculty workflows and a potentially required AI vendor subscription can add scope or expense.

Alternatives

Choose Tracers with AMP instead when a site license with unlimited users and Android, iOS, and web access better matches your deployment needs.

Creatrix Campus Accreditation Management is an alternative for institutions wanting a customized institutional quote with mobile and web platforms.

Pick edumerge NAAC & NBA Accreditation Management when NAAC, NBA, and OBE accreditation features within a college ERP are the priority.

Kramah suits buyers seeking flexible annual accreditation subscriptions, including NAAC, NBA, AISHE, NIRF, ABET, OBE, ERP, LMS, and EMS coverage.

MEDAD Institutional Effectiveness Platform is a web alternative sold through a demo and quote process.

1095 Engage is worth considering for triennial flat-fee accreditation management on the web.

AccredAI uses custom packaging based on institution size, locations, standards, workflow complexity, and implementation scope.

Cobalt Accreditation Management is another paid, web-based accreditation option.

Browse Accreditation Management Software for a wider comparison.

Verdict

Xitracs is best for higher-education institutions that want one platform spanning assessment, accreditation, planning, and credentials, with unlimited Assessment users and flexible hosting. Choose it for that breadth, reporting, and integration potential; look elsewhere if transparent pricing, a smaller single-purpose system, or guaranteed support for a particular LMS is more important.