XiFin Empower RCM is a web-native, AI-enabled SaaS platform for healthcare providers managing revenue cycle operations. Its workflows extend from patient access and eligibility through claims, payment posting, denials, appeals, and reporting. Organizations can handle billing with their own staff, outsource it to XiFin, or combine the two approaches. The platform includes front-end workflow automation and automation for back-end denials and appeals. Empower IQ supplies business intelligence and operational and financial reporting for decision support. XiFin APIs enable two-way, real-time data exchange with client and patient portals, IVRs, laboratory information systems, computerized provider order entry systems, electronic medical records, and other systems. Standard APIs support encounter, patient, client, payor, eligibility, file maintenance, electronic payment, and patient estimation data and operations. XiFin says Empower RCM has HITRUST r2 certification and provides general ledger-ready financial accounting data compliant with GAAP and Sarbanes-Oxley requirements. Customers are assigned a Client Success Management team; managed services help keep payor edits, data logic, and compliance requirements updated. Support resources and case tracking are available through XiFin’s online Customer Community. XiFin serves diagnostic organizations, radiology practices, retail and specialty pharmacies, hospitals, and health systems. It is headquartered in San Diego, California.
Who it is for
Empower RCM suits diagnostic organizations, radiology practices, retail and specialty pharmacies, hospitals, and health systems that need revenue cycle workflows and billing options. It may fit providers seeking to manage billing internally, outsource it, or combine both models.
What is good
- Covers workflows from patient access through claims and reporting.
- Automates front-end work and denials and appeals processes.
- Offers internal, outsourced, or combined billing arrangements.
- Supports two-way, real-time data exchange through APIs.
- Provides general ledger-ready financial accounting data.
What to know first
- Pricing is available only by contacting XiFin or requesting a demo.
- The listed platforms are web and API.
Verdict
Choose XiFin Empower RCM if your healthcare organization needs a broad revenue cycle platform with flexible billing arrangements and real-time system connections. Look elsewhere if you need a published price or a platform beyond web and API access.
Get started with XiFin Empower RCM
- Visit XiFin’s website and request a demo.
- Discuss pricing and billing arrangements with XiFin.
- Use the web-native SaaS platform.
- Connect relevant systems through XiFin APIs.
- Access support resources and check cases in the Customer Community.
Questions about XiFin Empower RCM
How much does XiFin Empower RCM cost?
XiFin does not state a price on the product page. Prospective customers can request a demo or contact XiFin.
Which platforms does it support?
The listed platforms are web and API. The product is described as a web-native SaaS platform.
Can our organization keep billing in-house?
Yes. Customers can manage billing with their own team, outsource it to XiFin, or use a combination.
Which healthcare providers does XiFin serve?
XiFin identifies diagnostic organizations, radiology practices, retail and specialty pharmacies, hospitals, and health systems among the providers served by its RCM solutions.
What systems can connect through its APIs?
XiFin describes real-time, two-way exchange with client and patient portals, IVRs, laboratory information systems, computerized provider order entry, electronic medical records, and other systems.
What security certification does XiFin state?
XiFin states that Empower RCM has HITRUST r2 certification.
XiFin Empower RCM plans and pricing
All plansCompared on medical billing software
- Eligibility verification
- Yes
- Denial management
- Yes
- Payment posting
- Yes
- Coding support
- Yes
- Patient payments
- Yes
- Claim scrubbing
- Yes
