Wellnito

Wellnito is an all-in-one management platform for Indian salons, spas and other wellness businesses. It best suits owners who want bookings, billing, client engagement, staffing and stock workflows under one roof. Its Free plan can support a small operation, while the paid tiers offer more room to grow and manage multiple locations.

Overview

Wellnito combines appointment management, point-of-sale billing, client records, marketing, staff administration, inventory and reporting. The appeal is the way these functions connect: appointment reminders can support attendance, client histories can inform targeted campaigns, and billing can feed stock updates. That breadth is valuable to operators who would otherwise coordinate several business functions separately; it is less compelling for a business that needs only a booking calendar.

Key features

Appointments and billing

Customers can book online at any time, and automatic staff and room assignment, recurring appointments, waitlists, reminders and walk-in queue management accommodate different appointment flows. This range suits busy businesses handling both advance bookings and walk-ins. The POS supports offline billing, GST-compliant invoices and multiple payment methods; inventory updates when connectivity returns, helping reconcile sales and stock after an outage.

Client management and marketing

Profiles hold visit and payment history, preferences, allergies and notes, with client segments available for targeted campaigns. Wellnito also supports WhatsApp campaigns, automated appointment reminders and follow-ups, and Google review requests. These tools can help a business keep communication tied to client history, though the paid plans’ WhatsApp quotas matter for operators who campaign frequently.

Staff, stock and reporting

Attendance and shift management, commissions and payroll bring staff administration into the same system as bookings. Real-time inventory tracking, reorder alerts and warehouse management support stock control, while reports cover revenue, staff performance, client retention and service popularity. Excel and PDF exports make the reports portable. The multi-store dashboard on Growth is a meaningful step up for operators managing more than one location.

Integrations and access

Connected tools and workflows include WhatsApp, Google Business Profile, Instagram, UPI and payments, Excel and PDF exports, and GST accounting. Wellnito runs in a browser and on iOS and Android, with mobile access to appointments, billing and WhatsApp marketing. API access and integrations are included on Enterprise. Enterprise also offers custom roles and permissions; the multi-store feature describes role-based access for branch managers.

Pricing

The Free plan costs nothing, billed Free forever. Its monthly allowance is 100 appointments and 100 bills, with up to 500 CRM clients and three staff, plus email support. It is a reasonable fit for a small business validating a workflow, but the appointment and billing caps can constrain a busy operation, and the three-staff ceiling limits team growth.

Starter costs ₹999 a month, billed monthly per store. It includes up to 10 staff, unlimited appointments and CRM, 200 free WhatsApp messages per month, and email and chat support. This is the clearest fit for a single location that has outgrown Free but does not need a multi-store dashboard. The 10-staff limit and message quota are the trade-offs.

Growth costs ₹1,499 a month, billed monthly per store. It adds unlimited clients and staff, 2,000 free WhatsApp messages per month, a multi-store dashboard and priority chat. It suits a larger team or a multi-location operator that needs centralized oversight; businesses with heavier messaging needs should weigh the quota.

Enterprise has custom pricing and includes multi-branch support, unlimited WhatsApp messages, API access and integrations, a dedicated account manager, and 24/7 priority support plus phone. It is the tier for operators needing these support and integration capabilities. Paid plans include free onboarding and a 14-day free trial with no credit card required.

Platforms

Wellnito is available on the web, iOS and Android, and provides an API. Mobile access covers appointments, billing and WhatsApp marketing, while the browser option supports businesses that prefer desktop workflows.

Who it's for

Wellnito is aimed at hair salons, spas, nail studios, clinics, fitness and yoga studios, barbers, and multi-branch businesses. Its combination of booking, client management, staffing and inventory is most useful when these workflows are part of daily operations. A business seeking only appointment scheduling may be better served by a narrower tool.

Pros and cons

• Pros: Booking, billing, client records, staff and inventory management, and reporting are combined, reducing the need to coordinate those functions across separate systems.
• Pros: Offline billing and deferred inventory updates support sales during connectivity interruptions.
• Pros: Free onboarding and a 14-day trial without a credit card lower the commitment required to evaluate a paid plan.
• Cons: Free is capped at 100 appointments and 100 bills monthly, 500 CRM clients and three staff, which may limit even a modestly busy business.
• Cons: Starter caps staff at 10 and includes 200 free WhatsApp messages monthly; Growth raises the message allowance to 2,000 rather than making it unlimited.
• Cons: Enterprise uses custom pricing, so its cost cannot be compared directly with the monthly per-store tiers.

Alternatives

Salon CRM Software is a directory category for comparing salon CRM options. Consider ZibaDesk if its Pro plan’s A$19.99 a month per-business price and support for up to five staff, SMS and WhatsApp campaigns, shift scheduling, and priority email and chat better match your needs.

Pronto may suit a smaller operation that wants a free plan capped at one staff member, 100 clients, 50 bookings per month and 100 products, or a Starter tier at $19 a month for five staff. WellnessLiving is another option if its Starter plan at $62 a month billed annually, with one staff member and classes and appointments booking, fits your budget and scope.

Salonist may be worth considering for its free Marketplace Listing plan, which includes 50 appointments monthly, online booking, calendar and scheduling, and staff shift management. Tersavia is a web-based alternative with a free Booking & Client Management plan described as covering every location without per-seat charges or a contract.

PandaCue is another alternative. Fresha offers Independent and Team plans, while Meevo offers Lite and Essentials plans for salon and spa businesses.

Verdict

Wellnito is a strong fit for Indian wellness businesses that want appointments, GST billing, client engagement, staffing and stock management in one platform, with a path from a limited free tier to multi-store operations. Its clearest reason to choose is that connected breadth; the main reason to look elsewhere is that a business needing only booking—or one likely to outgrow the Free caps but unwilling to pay for a larger tier—may not need the full system.