WalkInCheckIn

Web

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Freedom report

One barScore 5.3

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

WalkInCheckIn is ranked #13 of 42 in salon CRM software on Freedom251. It runs on Web.

WalkInCheckIn plans and pricing

All plans

Per-location plan (custom quote) Not published Quoted and billed in AUD per location; exact price depends on location count and needs. One plan · full platform included · no per-staff or per-chair charge · no booking commission walkincheckin.com.au · 4 Oct 2026

Compared on salon CRM software

Client history: Yes
Communication channels: email_sms
Mobile apps: none

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The record

Product: WalkInCheckIn provides a live walk-in queue, self-service kiosk, client CRM and loyalty for salons and spas.
Queue: Clients receive daily ticket numbers and live queue positions, and a step-out hold can keep their place while they leave briefly.
Kiosk: Clients can check in using an in-store iPad or their own phone without downloading an app or creating an account.
CRM and loyalty: Check-ins build client records with visit history, and completed visits automatically award loyalty points.
Multi-location: One account can manage multiple shops with location-specific settings and data, plus business-wide reporting.
Integrations: The integrations page lists Twilio for SMS and SendGrid for transactional email; Birdeye review display is available, while automated review collection is coming soon.
Integration costs: Customers connect their own provider accounts and pay providers directly; WalkInCheckIn says it adds no per-message markup.
Security: The security page describes role-based access, audit records, encrypted stored provider credentials, hashed passwords and PINs, and database row-level isolation between businesses.
Pilot limitation: Face ID is disabled for the current pilot, and biometric collection is not enabled.
Appointments: The homepage FAQ says the product currently manages walk-in visits and does not schedule future appointments, reserve time slots or synchronize external calendars.
Intended customers: The maker describes the product for nail salons, spas and salons, including single-chair operators and multi-location businesses.
Support: The contact page offers a 20-minute demo and says email inquiries receive a reply within one business day.

Where it ranks on Freedom251

Best Salon CRM Software in 2026#13 of 42

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Sources

walkincheckin.com.au· checked 4 Oct 2026
walkincheckin.com.au/features· checked 4 Oct 2026
walkincheckin.com.au/integrations· checked 4 Oct 2026
walkincheckin.com.au/security· checked 4 Oct 2026
walkincheckin.com.au/about· checked 4 Oct 2026
walkincheckin.com.au/contact· checked 4 Oct 2026
walkincheckin.com.au/pricing· checked 4 Oct 2026