Freedom251 › Salon CRM Software
WalkInCheckIn
What WalkInCheckIn is
WalkInCheckIn is a web-based queue, self-service kiosk, client CRM, and loyalty system for salons and spas. Walk-in clients receive a daily ticket number and can follow their live queue position. A step-out hold can preserve a place when someone leaves briefly. Clients can check in using an in-store iPad or their own phone, without installing an app or creating an account.
Check-ins create client records and visit histories, while completed visits automatically earn loyalty points. One account can cover multiple shops, with settings and data specific to each location as well as reporting across the business. Listed connections include Twilio for SMS and SendGrid for transactional email. Birdeye review display is available; automated review collection is described as coming soon. Businesses connect their own provider accounts and pay those providers directly, with no per-message markup from WalkInCheckIn.
The maker offers one full-platform plan quoted and billed in AUD per location, with the quote based on location count and needs. The plan has no per-staff or per-chair fee and no booking commission. WalkInCheckIn is for managing walk-ins, not future appointments, time-slot reservations, or external calendar synchronization.
Who it suits
WalkInCheckIn suits nail salons, spas, and salons that manage walk-in traffic and want client histories and loyalty points. Its multi-location account can also suit businesses operating several shops, including single-chair operators.
What it does well
- Clients can check in by phone without an app or account.
- A step-out hold can preserve a client's queue place.
- Completed visits automatically award loyalty points.
- One account supports multiple shops and business-wide reporting.
- No per-staff or per-chair charge or booking commission.
What to know first
- It does not schedule future appointments or reserve time slots.
- It does not synchronize external calendars.
- Pricing is quoted per location in AUD.
- Face ID is disabled for the current pilot.
Limits
The product manages walk-ins but does not schedule future appointments, reserve time slots, or synchronize external calendars. Face ID is disabled for the current pilot, and biometric collection is not enabled.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Per-location plan (custom quote) | Quoted and billed in AUD per location; exact price depends on location count and needs. · One plan · full platform included · no per-staff or per-chair charge · no booking commission | On request |
As walkincheckin.com.au lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://walkincheckin.com.au/.
- Request a 20-minute demo or contact the company by email.
- Arrange a custom quote for the per-location plan.
- Set up an in-store iPad or let clients check in on their own phones.
- Connect your own SMS or transactional email provider accounts if needed.
Verdict
Choose WalkInCheckIn if your salon or spa needs a walk-in queue, simple client records, and loyalty across one or more locations. Look elsewhere if you need future appointment scheduling, time-slot reservations, or external calendar synchronization.
Questions
What does WalkInCheckIn cost?
Pricing is on request. The plan is quoted and billed in AUD per location, based on location count and needs.
Is there a free plan?
The listed offer is a paid, custom-quote plan; no free plan is described.
Which platforms does it support?
The listed platform is web. Clients can check in with an in-store iPad or their own phone without downloading an app.
Does it handle appointments?
No. It manages walk-in visits, not future appointments, time-slot reservations, or external calendar synchronization.
Which integrations are listed?
Twilio is listed for SMS and SendGrid for transactional email. Birdeye review display is available, while automated review collection is coming soon.
Facts from WalkInCheckIn's own pages
- Appointments
- The homepage FAQ says the product currently manages walk-in visits and does not schedule future appointments, reserve time slots or synchronize external calendars. · walkincheckin.com.au, 4 Oct 2026
- CRM and loyalty
- Check-ins build client records with visit history, and completed visits automatically award loyalty points. · walkincheckin.com.au, 4 Oct 2026
- Integration costs
- Customers connect their own provider accounts and pay providers directly; WalkInCheckIn says it adds no per-message markup. · walkincheckin.com.au, 4 Oct 2026
- Integrations
- The integrations page lists Twilio for SMS and SendGrid for transactional email; Birdeye review display is available, while automated review collection is coming soon. · walkincheckin.com.au, 4 Oct 2026
- Intended customers
- The maker describes the product for nail salons, spas and salons, including single-chair operators and multi-location businesses. · walkincheckin.com.au, 4 Oct 2026
- Kiosk
- Clients can check in using an in-store iPad or their own phone without downloading an app or creating an account. · walkincheckin.com.au, 4 Oct 2026
- Multi-location
- One account can manage multiple shops with location-specific settings and data, plus business-wide reporting. · walkincheckin.com.au, 4 Oct 2026
- Pilot limitation
- Face ID is disabled for the current pilot, and biometric collection is not enabled. · walkincheckin.com.au, 4 Oct 2026
- Product
- WalkInCheckIn provides a live walk-in queue, self-service kiosk, client CRM and loyalty for salons and spas. · walkincheckin.com.au, 4 Oct 2026
- Queue
- Clients receive daily ticket numbers and live queue positions, and a step-out hold can keep their place while they leave briefly. · walkincheckin.com.au, 4 Oct 2026
- Security
- The security page describes role-based access, audit records, encrypted stored provider credentials, hashed passwords and PINs, and database row-level isolation between businesses. · walkincheckin.com.au, 4 Oct 2026
- Support
- The contact page offers a 20-minute demo and says email inquiries receive a reply within one business day. · walkincheckin.com.au, 4 Oct 2026
Where WalkInCheckIn stands on Freedom251
- Salon CRM Software#44 of 45