Freedom251 › Ecommerce platforms
VTEX
by VTEX

What VTEX is
VTEX is a hosted commerce platform for brands, retailers, and manufacturers running B2B, B2C, and marketplace operations across sales channels. Its tools bring together product catalogs, pricing, promotions, checkout, payments, order management, and marketplace and seller management. For B2B commerce, the platform includes buyer organization management, requests for quotation, quick orders, reordering, and B2B payment features. Storefront options include a no-code headless CMS, AI-powered search, and frameworks built on native commerce APIs. VTEX also provides order orchestration across channels and visibility into global inventory through multichannel connectivity. The platform describes more than 70 shared commerce microservices that can be customized through REST APIs and extended with VTEX IO and Master Data. Its developer guidance covers connections to back-office systems such as ERP, OMS, WMS, PIM, CRM, and data lakes. The Trust Center lists several security certifications and attestations, including ISO/IEC 27001:2022, SOC 1 Type 2, SOC 2 Type 2, PCI-DSS, and PCI-DESV. VTEX says its platform complies with GDPR, US privacy laws including CCPA and CPRA, and LATAM regulations. The company was founded in 2000 and lists 2,600 global B2B and B2C clients in 43 countries.
Who it suits
VTEX suits brands, retailers, and manufacturers that need a platform for B2B, B2C, or marketplace commerce across sales channels. Its listed B2B tools and omnichannel order and inventory capabilities are relevant to businesses managing multiple commerce workflows.
What it does well
- Combines B2B, B2C, and marketplace operations.
- Includes catalog, checkout, payment, and order management tools.
- Offers B2B quoting, quick orders, and reordering.
- Provides cross-channel order orchestration and global inventory visibility.
- Extensible through REST APIs, VTEX IO, and Master Data.
What to know first
- Pricing and implementation details require a request to VTEX.
- The listed platforms are API and web.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| VTEX Commerce Platform | Pricing and implementation details provided by VTEX's team | On request |
As vtex.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the VTEX website.
- Contact the VTEX team for tailored advice and product-fit guidance.
- Arrange a personalized demo and discuss pricing and implementation.
Verdict
Choose VTEX if your business needs a hosted platform spanning B2B, B2C, marketplace, and omnichannel operations. Look elsewhere if you need a publicly stated price before contacting a sales team.
Questions
How much does VTEX cost?
Pricing is on request. VTEX's team provides pricing and implementation details.
Who is VTEX for?
VTEX says it serves brands, retailers, and manufacturers. Its platform covers B2B, B2C, and marketplace operations.
What commerce features does it include?
Features include catalog, pricing, promotions, checkout, payments, order management, and marketplace and seller management.
Can VTEX support B2B commerce?
Yes. Listed B2B features include buyer organization management, RFQ, quick order, reorder, and B2B payments.
What integrations are covered?
The developer guide covers back-office systems including ERP, OMS, WMS, PIM, CRM, and data lakes, with third-party integrations through REST APIs.
What platforms does VTEX support?
The listed platforms are API and web.
Facts from VTEX's own pages
- Abandoned cart recovery
- Yes · vtex.com, 20 Sept 2026
- App marketplace
- Yes · vtex.com, 20 Sept 2026
- B2B features
- The platform lists buyer organization management, RFQ, quick order, reorder, and B2B payment features. · vtex.com, 9 Oct 2026
- Commerce features
- Its platform features catalog, pricing, promotions, checkout, payments, order management, and marketplace and seller management. · vtex.com, 9 Oct 2026
- Commerce platform
- VTEX describes its Commerce Platform as a unified platform for B2B, B2C, and marketplace operations across sales channels. · vtex.com, 9 Oct 2026
- Company scale
- VTEX's About page lists 2,600 global B2B and B2C clients operating in 43 countries. · vtex.com, 9 Oct 2026
- Extensibility
- VTEX says over 70 shared commerce microservices can be customized through REST APIs and extended with VTEX IO and Master Data. · developers.vtex.com, 9 Oct 2026
- Founded
- A VTEX blog article says the company was founded in 2000. · vtex.com, 9 Oct 2026
- Hosting model
- hosted · vtex.com, 20 Sept 2026
- Integrations
- VTEX's developer guide lists ERP, OMS, WMS, PIM, CRM, and data lake among merchant back-office systems, and describes third-party integrations through REST APIs. · developers.vtex.com, 9 Oct 2026
- Intended customers
- VTEX says its platform serves brands, retailers, and manufacturers. · vtex.com, 9 Oct 2026
- Omnichannel
- VTEX describes order orchestration across channels and global inventory visibility with multichannel connectivity. · vtex.com, 9 Oct 2026
- Privacy
- The Trust Center says VTEX's platform complies with GDPR, US privacy laws including CCPA and CPRA, and LATAM regulations. · vtex.com, 9 Oct 2026
- Sales channels
- omnichannel · vtex.com, 20 Sept 2026
- Sales process
- VTEX's get-started page offers tailored advice, product fit guidance, a personalized demo, and information about pricing and implementation through its team. · vtex.com, 9 Oct 2026
- Security certifications
- The Trust Center lists ISO/IEC 27001:2022, SOC 1 Type 2, SOC 2 Type 2, PCI-DSS, and PCI-DESV certifications or attestations. · vtex.com, 9 Oct 2026
- Storefronts
- VTEX offers a no-code headless CMS, AI-powered search, and storefront frameworks using native commerce APIs. · vtex.com, 9 Oct 2026
- Support
- VTEX directs customers to its Help Center for tutorials, reference guides, and troubleshooting articles. · vtex.com, 9 Oct 2026
Where VTEX stands on Freedom251
- Ecommerce platforms#160 of 280
- Order Management Software#50 of 68
- Omnichannel Commerce Software#18 of 22
- Order Fulfillment Software#32 of 36
- Headless Ecommerce Platforms#27 of 28
