Freedom report

One barScore 5.2

  • Runs widely1 of 6 device platforms
  • DocumentedPlans, terms and facts published

VoiceCo Hosted Cloud PBX is a web-based business phone service designed to remove day-to-day voice-system management. VoiceCo says its customized, scalable solutions suit businesses of any size and can connect multiple offices on one platform. The service supports multiple business numbers, advanced call routing, and an auto attendant, plus a company directory, hunt groups, call transfer, call queuing, caller ID, multi-line appearance, call forwarding, and conference calling. Messaging includes individual and general voicemail, voicemail-to-email, and fax-to-email. A web portal provides voicemail, user settings, forwarding, call blocking, and call activity logs. VoiceCo lists unlimited local and long-distance business plans with no maintenance fees and says on-premise equipment is unnecessary. It advertises HD phone quality, a private network, a service-level agreement, and QoS-labeled traffic across its Layer 3 network to the PSTN peering gateway. Pricing is available on request.

Who it is for

VoiceCo suits businesses of any size needing managed business calling, multiple offices, advanced routing, and online administration. It also fits organizations wanting voicemail, fax, and calling features without on-premise equipment.

What is good

  • Supports multiple business numbers
  • Unlimited local and long-distance plans listed
  • Connects multiple offices on one platform
  • Online management requires no technical skills
  • Includes voicemail-to-email and fax-to-email

What to know first

  • Pricing is available on request
  • Service availability depends on business location
  • No specific compliance certifications are named
  • Platform is listed only for the web

Verdict

VoiceCo Hosted Cloud PBX combines business calling, routing, voicemail, fax, and web administration in a hosted service. Its listed plans and network approach target organizations seeking managed phone infrastructure without maintenance fees.

Compared on business phone systems

Business numbers
multiple
Auto attendant
Yes
Call routing
advanced

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