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Vetted Intake
What Vetted Intake is
Vetted Intake is a done-for-you AI intake desk for personal-injury firms. It answers calls on a number branded to the firm, screens inquiries using firm-approved questions, and books consultations. Call handling is described as around the clock, with a two-ring guarantee. Intake can ask about injury, liability, and incident dates; potentially urgent dates are flagged for attorney review. Configured priority calls can be warm-transferred to an on-call attorney. Phone service is included, while email answering, two-way texting, and website chat are priced add-ons. Booking can use calendars such as Clio, Cal.com, or Calendly, and listed case-management integrations include Clio, MyCase, Filevine, Lawmatics, and others. Monthly fees include talk time, with additional usage charged at $0.15 per minute and no per-call fees. Plans include a separate setup build cost. The service handles intake and scheduling, not legal advice or case-value estimates, and matters go to human attorney review. It is available on the web and through an API.
Who it suits
Vetted Intake is for personal-injury firms seeking call answering, inquiry screening, and consultation booking. Firms needing priority-call transfers, multiple locations, or custom integrations may consider the higher-tier plans.
What it does well
- Answers calls around the clock with a two-ring guarantee
- Screens using questions approved by the firm
- Can flag potentially urgent incident dates
- Books consultations on supported calendars
- No per-call fees
What to know first
- No free plan or free trial
- Email, two-way texting, and web chat cost extra
- Usage beyond included talk time costs $0.15 per minute
- Does not provide legal advice or quote case value
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Multi-location | $20,000 build; + $750/mo · Everything in Firm · Multiple numbers and locations · Custom integrations · Priority tuning · Quarterly intake review · 2,400 talk-minutes/mo included | $20,000, paid once |
| Launch | from $5,000 build; + $250/mo · Single office · PI intake & qualification · Booking + one-way texting · One case-management sync · English · 600 talk-minutes/mo included | $5,000, paid once |
| Firm | $7,500–$12,500 build; + $500/mo · Everything in Launch · Multi-practice-area routing · English and Spanish · Warm transfer · Retainer e-signature + analytics · 1,200 talk-minutes/mo included | $7,500, paid once |
As vettedintake.com lists them, read 2 Oct 2026. The maker's own page has the final word.
Verdict
Vetted Intake combines phone intake, screening, and scheduling, with configured routing and case-system connections. Firms should account for the upfront build, monthly fee, talk-time allowance, and human attorney review in their plans.
Facts from Vetted Intake's own pages
- Availability
- Typical launch target is five to seven business days after the firm provides its inputs and approvals. · vettedintake.com, 2 Oct 2026
- Billing
- Monthly fees include a talk-time bundle; usage beyond it is charged at $0.15 per minute, with no per-call fees. · vettedintake.com, 2 Oct 2026
- Call handling
- The service is described as answering around the clock on a number branded to the firm, with a two-ring guarantee. · vettedintake.com, 2 Oct 2026
- Channels
- Phone is included, while email answering, two-way texting, and website chat are priced add-ons. · vettedintake.com, 2 Oct 2026
- Data use
- The maker says caller content is not used to train AI models and that providers operate under contractual no-training and data-protection terms. · vettedintake.com, 2 Oct 2026
- Integrations
- Listed case-management systems include Clio, MyCase, Filevine, Lawmatics, CASEpeer, SmartAdvocate, Litify, Neos, PracticePanther, and Rocket Matter; custom API or webhook connections may be scoped. · vettedintake.com, 2 Oct 2026
- Limits
- Vetted Intake says it provides intake and scheduling only, does not give legal advice or quote case value, and sends matters for human attorney review. · vettedintake.com, 2 Oct 2026
- Purpose
- Vetted Intake is a done-for-you AI intake desk built for personal-injury firms that answers calls, screens inquiries using firm-approved questions, and books consultations. · vettedintake.com, 2 Oct 2026
- Retention
- Raw call audio is off by default and may be kept for up to seven days for approved QA; transcripts may be kept for up to three days, with shorter schedules available. · vettedintake.com, 2 Oct 2026
- Routing and booking
- Configured priority calls can warm-transfer to an on-call attorney, and consultations can be booked on calendars including Clio, Cal.com, or Calendly. · vettedintake.com, 2 Oct 2026
- Screening
- Configured intake can cover injury, liability, and incident-date questions, with potentially urgent dates flagged for attorney review. · vettedintake.com, 2 Oct 2026
- Security and compliance
- Workforce AI Corp says it extends its SOC 2 Type II control environment to signed implementations and can arrange a BAA when required by scope. · vettedintake.com, 2 Oct 2026
Where Vetted Intake stands on Freedom251
- Legal Intake Software#24 of 25