Freedom251 › Veterinary Appointment Scheduling Software
Vetelio
What Vetelio is
Vetelio is an online booking and practice management system for veterinary clinics. Clients can request appointments through a clinic website or client portal, while availability adapts to clinic schedules and services. The system accepts requests around the clock, organizes them with statuses, filters, labels, and internal notes, and sends automatic client updates. Email and SMS reminders are available, although SMS credits are billed separately. Team tools cover staff schedules, roles, availability, and automatic assignment according to shifts. Owner and animal profiles centralize records, history, and notes. Solo, Team, and Plus include unlimited appointments, requests, services, and owner and animal profiles; questionnaire limits are 2, 5, and unlimited. Plans cost €19, €39, and €69 per month, while Max uses custom pricing. Vetelio runs on Android, iOS, and web, offers a 30-day trial, and hosts data on EU-located Hetzner servers under GDPR processing.
Who it suits
Vetelio suits veterinary clinics needing online booking, team scheduling, patient records, and reminders. Its plans cover solo practitioners through larger practices.
What it does well
- Website and client-portal booking
- Automatic assignment based on staff availability
- Centralized owner and animal records
- Android, iOS, and web access
- 30-day trial available
What to know first
- No free plan
- SMS credits billed separately
- No availability guarantee or SLA
- Max plan uses custom pricing
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Solo | €19 / month · 1 doctor + 1 nurse · unlimited appointments and requests · SMS credit separate | €19 a month |
| Team | €39 / month · Up to 6 users · team schedule · client doctor selection · statistics | €39 a month |
| Plus | €69 / month · Up to 15 users · 2 branches included · priority support | €69 a month |
| Max | Custom offer · Unlimited users · unlimited branches · custom setup · dedicated onboarding / consultations | On request |
As vetelio.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Verdict
Vetelio brings appointment requests, clinic scheduling, reminders, and animal records into one veterinary system. Compare questionnaire limits, user capacity, and separate SMS charges before choosing a plan.
Facts from Vetelio's own pages
- Appointments
- It automates online appointments, adapts availability to clinic schedules and services, and sends SMS and email reminders. · vetelio.com, 9 Oct 2026
- Free trial
- The 30-day trial requires no card and no commitment. · vetelio.com, 9 Oct 2026
- Headquarters
- Prague, Czech Republic · vetelio.com, 28 Sept 2026
- Other processors
- Listed processors include Ploi.io, Sentry, Mailchimp, Hotjar, and ProfiSMS; the policy says transfers outside the EEA use GDPR safeguards such as standard contractual clauses. · vetelio.com, 9 Oct 2026
- Patient records
- Vetelio centralizes owner and animal information, including records, history, and notes. · vetelio.com, 9 Oct 2026
- Plan limits
- Solo, Team, and Plus include unlimited appointments, requests, services, and owner and animal profiles; questionnaire limits are 2, 5, and unlimited respectively. · vetelio.com, 9 Oct 2026
- Product
- Vetelio is an online booking and practice management system for veterinary clinics and practices. · vetelio.com, 9 Oct 2026
- Requests
- The system accepts requests around the clock and supports statuses, filters, labels, internal notes, and automatic client updates. · vetelio.com, 9 Oct 2026
- Security and privacy
- The privacy policy says Vetelio processes personal data under GDPR and uses EU-located Hetzner servers for hosting and data storage. · vetelio.com, 9 Oct 2026
- Service limit
- The terms state that Vetelio does not provide an availability guarantee or SLA unless expressly agreed otherwise. · vetelio.com, 9 Oct 2026
- SMS charges
- SMS reminders are included as a feature, but SMS credits are billed separately. · vetelio.com, 9 Oct 2026
- Support
- Vetelio offers online consultations or in-person training, and says it usually replies to contact messages within 24 hours. · vetelio.com, 9 Oct 2026
- Team workflows
- Team features include staff schedules, role management, availability, and automatic request assignment based on shifts and availability. · vetelio.com, 9 Oct 2026