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ValueFirst RCS Business Messaging
What ValueFirst RCS Business Messaging is
ValueFirst RCS Business Messaging gives businesses a channel for branded, interactive conversations with customers. RCS messages can contain images, videos, and carousels, along with suggested replies and actions such as opening a URL, sharing a location, or making a call. ValueFirst describes uses ranging from delivery notifications to helping a customer arrange a flight through rich cards, media, and suggestions. Its campaign tools are intended to help businesses create campaigns and get started within minutes.
The service is available through web and API. ValueFirst’s Smart APIs also support SMS, WhatsApp, Email, Truecaller, and Voice. Its Infinito platform lets teams build conversational journeys across RCS, SMS, WhatsApp, Email, Voice, and Chatbot. Salesforce, CleverTap, and MoEngage are identified as integration partners for customer journeys. RCS requires a mobile data connection and operates through the native messaging app on supported Android devices; Android support is not universal. Messages between users and RCS agents are encrypted in transit to Google servers and from those servers to users’ devices, and Google scans messages for harmful content. ValueFirst was founded in 2003, is headquartered in Gurugram, India, and is part of Tanla Platforms Limited.
Who it suits
ValueFirst RCS Business Messaging suits businesses that want to communicate with customers through branded messages containing rich media and interactive actions. Its communications platforms and APIs are aimed at global enterprises, including teams building customer journeys across multiple messaging channels.
What it does well
- Messages can include images, videos, and carousels.
- Suggested replies and actions can open URLs, share locations, or make calls.
- Smart APIs support RCS alongside several other communication channels.
- Infinito supports conversational journeys across multiple channels.
- Salesforce, CleverTap, and MoEngage are named integration partners.
What to know first
- RCS requires a mobile data connection.
- RCS is available only on supported Android devices, and support is not universal.
- Pricing is provided on request.
Getting started
- Visit the ValueFirst website.
- Talk to ValueFirst sales about RCS Business Messaging.
- For a WebEngage RCS integration, obtain a ValueFirst Infinito account with RCS enabled.
- Get plugin portal access and configure a sender ID.
Verdict
Choose ValueFirst RCS Business Messaging if your business wants branded RCS conversations with rich media, suggested replies, and customer actions. Its fit depends on customers having supported Android devices and mobile data; prospective buyers need to contact sales for pricing.
Questions
What does ValueFirst RCS Business Messaging cost?
Pricing is on request. ValueFirst directs prospective customers to talk to sales.
Which platforms does it support?
It is available through web and API. RCS operates through the native messaging app on supported Android devices.
Does RCS work on every Android device?
No. ValueFirst says RCS support is not universal across Android devices.
What integrations are identified for customer journeys?
ValueFirst identifies Salesforce, CleverTap, and MoEngage as integration partners.
What other channels do ValueFirst’s Smart APIs support?
The Smart APIs support SMS, WhatsApp, Email, Truecaller, and Voice in addition to RCS.
Who is behind ValueFirst?
ValueFirst says it is part of Tanla Platforms Limited. It was founded in 2003 and is headquartered in Gurugram, Haryana, India.
Facts from ValueFirst RCS Business Messaging's own pages
- API channels
- ValueFirst says its Smart APIs support SMS, WhatsApp, Email, RCS, Truecaller, and Voice. · vfirst.com, 7 Oct 2026
- Audience
- ValueFirst describes its communications platforms and APIs as serving global enterprises. · vfirst.com, 7 Oct 2026
- Buyer and pricing path
- ValueFirst directs prospective RCS customers to talk to sales; the page does not display a price. · vfirst.com, 7 Oct 2026
- Campaigns
- ValueFirst describes its RCS tools as enabling businesses to create engaging campaigns and get started within minutes. · vfirst.com, 7 Oct 2026
- Company
- ValueFirst says it is part of Tanla Platforms Limited. · vfirst.com, 7 Oct 2026
- Connectivity requirement
- RCS relies on a mobile data connection and operates through a native messaging app on supported Android devices. · vfirst.com, 7 Oct 2026
- Device support
- The page says RCS is not universally supported on Android devices and describes it as operating through the native messaging app on Android. · vfirst.com, 7 Oct 2026
- Founded
- 2003 · vfirst.com, 28 Sept 2026
- Headquarters
- Gurugram, Haryana, India · vfirst.com, 28 Sept 2026
- Integrations
- ValueFirst lists CleverTap as an integration for sending RCS Business Messaging, SMS, and WhatsApp from CleverTap. · vfirst.com, 7 Oct 2026
- Integration setup
- The WebEngage RCS integration instructions require a ValueFirst Infinito account with RCS enabled, plugin portal access, and a configured sender ID. · ahoy.vfirst.com, 7 Oct 2026
- Interactive actions
- RCS messages can include suggested replies and actions, such as opening URLs, sharing locations, or making calls. · vfirst.com, 7 Oct 2026
- Platform/API
- ValueFirst says its Smart APIs support RCS along with SMS, WhatsApp, Email, Truecaller, and Voice. · vfirst.com, 7 Oct 2026
- Privacy
- ValueFirst’s privacy notice says it handles personal data under regulations including GDPR, DPDPA, CCPA, and applicable regional privacy laws. · vfirst.com, 7 Oct 2026
- Purpose
- RCS Business Messaging lets businesses engage customers through branded, rich, conversational messages. · vfirst.com, 7 Oct 2026
- Related platform
- Its Infinito platform lets teams build conversational journeys across RCS, SMS, WhatsApp, Email, Voice, and Chatbot. · vfirst.com, 7 Oct 2026
- Rich media
- The channel supports interactive content including images, videos, and carousels. · vfirst.com, 7 Oct 2026
- Sales and support
- The RCS product page directs prospective customers to talk to sales to get started. · vfirst.com, 7 Oct 2026
- Security
- ValueFirst says messages between users and RCS agents are encrypted in transit to Google servers and from Google servers to users’ devices; Google scans messages for harmful content. · vfirst.com, 7 Oct 2026
- Suggested replies and actions
- The page describes suggested replies and actions such as opening URLs, sharing locations, and making calls from the message interface. · vfirst.com, 7 Oct 2026
- Use cases
- RCS agents can support objectives ranging from delivery notifications to arranging a flight through rich cards, media, and suggestions. · vfirst.com, 7 Oct 2026
- What it does
- RCS Business Messaging lets businesses communicate with customers through branded, rich, conversational messages. · vfirst.com, 7 Oct 2026
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