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Userlist
by Userlist
What Userlist is
Userlist is a paid, web-based customer relationship and lifecycle platform made by Userlist, founded in 2017 and headquartered in Atlanta, Georgia. It combines email automation, customer journeys, lead-capture forms, and multiple CRM integrations. The service includes 10,000 contacts, starts at $149/mo, and lists a 14-day trial; there is no free plan. Basic costs $149 a month and covers 10,000 users, 20 custom properties, and 20 custom events. Additional users on Basic cost $10/month for each extra 1,000 users. Professional covers 10,000 users, allows 50 custom properties and unlimited custom events, and lists $12/month for each additional 1,000 users, with no base price shown. Enterprise lists custom message limits, a custom company-level integration, done-for-you data planning, a dedicated account manager, and monthly review calls. Userlist is sold as a paid service and runs through the web.
Who it suits
Userlist suits teams that need automated email, customer journeys, lead capture, and CRM connections. Its Enterprise options target organizations wanting custom integration and account support.
What it does well
- Email automation and customer journeys
- Lead-capture forms included
- Multiple CRM integrations
- 10,000 users included
- 14-day trial
What to know first
- No free plan
- Web platform only
- Professional base price not listed
- Additional users cost extra
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | Pricing varies by tracked users; $149/month is cited in Userlist billing documentation for the Basic plan. · 10,000 users · $10/month for each additional 1,000 users · 20 custom properties · 20 custom events | $149 a month |
| Professional | 10,000 users · $12/month for each additional 1,000 users · 50 custom properties · Unlimited custom events | On request |
| Enterprise | Custom message limits · Custom company-level integration · Done-for-you data planning · Dedicated account manager · Monthly review calls | On request |
As userlist.com lists them, read 22 Sept 2026. The maker's own page has the final word.
Verdict
Userlist brings lifecycle messaging and customer data tools into one web service. Basic has clear limits and pricing, while Professional and Enterprise require checking their unlisted base costs.
Facts from Userlist's own pages
- Included contacts
- 10000 · userlist.com, 22 Sept 2026
- CRM integrations
- multiple · userlist.com, 22 Sept 2026
- Customer journeys
- Yes · userlist.com, 22 Sept 2026
- Email automation
- Yes · userlist.com, 22 Sept 2026
- Lead capture forms
- Yes · userlist.com, 22 Sept 2026
- Founded
- 2017 · userlist.com, 28 Sept 2026
- Free plan
- No · userlist.com, 22 Sept 2026
- Headquarters
- Atlanta, Georgia, United States · userlist.com, 28 Sept 2026
- Paid from
- 149 · userlist.com, 22 Sept 2026
Where Userlist stands on Freedom251
- Marketing Automation Software#117 of 130