Freedom251 › Community Platforms
Turf
by Turf

What Turf is
Turf is a paid, web-based embeddable community platform for SaaS companies. It provides a fully branded environment hosted on a customer’s domain, with forums, knowledge bases, feedback and ideation boards, academies and courses, technical documentation hubs, live chat, and event management. Feedback tools can show roadmaps, changelogs, feature requests, and bug reports. Community features include private channels, subcommunities, moderation workflows, direct messaging, polls, surveys, gamification, voting, badges, notifications, and social login. Advanced and federated search support discovery, while analytics measure community return and business impact. Integrations listed include Pipedrive, Mailchimp, Slack, Intercom, Zapier, Salesforce, Canny, HubSpot, and Zendesk. Business and Enterprise plans both allow unlimited members. Business lists three admin seats, 20 channels, 10,000 monthly email credits, and 25GB storage; Enterprise lists five or more admins, unlimited channels and email credits, and at least 50GB storage. Turf is headquartered in the Netherlands, has no free plan, and provides pricing on request.
Who it suits
Turf is aimed at SaaS companies building branded customer communities on their own domains. It suits teams comparing defined Business limits with Enterprise capacity and support options.
What it does well
- Hosts a branded community on the customer domain
- Includes forums, courses, documentation, and events
- Supports feedback boards, roadmaps, and bug reports
- Offers advanced and federated community search
- Business and Enterprise plans allow unlimited members
What to know first
- Paid service with no free plan
- Business limits channels, admins, email credits, and storage
- API, webhooks, SSO options, and widget are add-ons
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Business | Unlimited members · 3 admins/moderators · 1 language · 20 channels · 10,000 monthly email credits · 25GB storage | On request |
| Enterprise | Unlimited members · 5+ admins/moderators · 3+ languages · Unlimited channels · Unlimited email credits · 50GB+ storage · Dedicated account support | On request |
As useturf.io lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Turf combines customer community, documentation, feedback, and event modules in one embeddable web platform. Compare the Business limits, Enterprise capacity, and add-on requirements before requesting pricing.
Facts from Turf's own pages
- Add-ons
- The pricing comparison marks API and webhook access, email notification customization, SSO options, and the in-app widget as available add-ons. · useturf.io, 11 Oct 2026
- Business limits
- The Business plan lists 3 admins or moderators, 1 language, 20 channels, 10,000 monthly email credits, and 25GB of storage. · useturf.io, 11 Oct 2026
- Community modules
- The platform lists community forums, knowledge bases, customer feedback and ideation boards, academy and courses, technical documentation hubs, live chat, and event management. · useturf.io, 11 Oct 2026
- Enterprise limits
- The Enterprise plan lists 5+ admins or moderators, 3+ languages, unlimited channels and monthly email credits, and 50GB+ storage. · useturf.io, 11 Oct 2026
- Enterprise support
- Enterprise includes dedicated account support, and the pricing comparison lists platform training, strategy check-ins, community management support, and data migration support. · useturf.io, 11 Oct 2026
- Features
- Listed features include private channels, subcommunities, analytics, moderation workflows, direct messaging, polls and surveys, gamification, custom domains, SSO, voting, badges, notifications, and social login. · useturf.io, 11 Oct 2026
- Feedback
- Turf says its customer feedback and ideation module can display roadmaps, changelogs, feature requests, and bug reports. · useturf.io, 11 Oct 2026
- Free plan
- No · useturf.io, 21 Sept 2026
- Headquarters
- Netherlands · useturf.io, 28 Sept 2026
- Hosting
- Turf says it provides a fully branded community environment hosted on the customer's domain. · useturf.io, 11 Oct 2026
- Integrations
- The site lists Pipedrive, Mailchimp, Slack, Intercom, Zapier, Salesforce, Canny, HubSpot, and Zendesk as integrations. · useturf.io, 11 Oct 2026
- Intended audience
- Turf presents the platform for SaaS companies and describes the Business plan as for average sized user bases and Enterprise as for large user bases. · useturf.io, 11 Oct 2026
- Product
- Turf describes itself as an embeddable community platform for SaaS companies that supports discussions between users. · useturf.io, 11 Oct 2026
- Search and analytics
- The site describes advanced and federated community search and analytics for measuring community ROI and business impact. · useturf.io, 11 Oct 2026
- Security
- The pricing page displays ISO 27001 certification and SOC 2 compliance badges and lists legal and security review among plan features. · useturf.io, 11 Oct 2026
Where Turf stands on Freedom251
- Community Platforms#113 of 126
- Customer Feedback Software#57 of 59
- Customer Community Software#36 of 37
