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TruStar Connect
What TruStar Connect is
TruStar Connect is a safety and operations platform for Canadian crews, covering incident investigations, inspections, permits, crew scheduling, daily reports, documents, training, and corrective actions. It runs on Android, iOS, and the web, and crews can complete inspections, forms, and permits offline before syncing when connected. Teams can create forms, have AI rebuild paper forms from photographs, or describe forms for an AI draft. Inspection items can flag deficiencies. Guided investigations compare evidence, scene photos, and reference documents to reveal gaps between procedure and practice. Supported frameworks include the TruStar Method, SCAT, ICAM, HFACS, 5 Whys, and Bowtie, with an independent AI bias audit described for every analysis. Plans include the full platform and are priced by active workers; subcontractor portals are unlimited and free. Starter costs C$175 a month, Growth 475.00 CAD, and Pro 1099.00 CAD; yearly billing prices are also listed. Enterprise pricing is tailored.
Who it suits
It is intended for Canadian crews ranging from single SECOR contractors to enterprise operations. Teams needing offline field work, safety workflows, and worker-based plans may find it suitable.
What it does well
- Offline inspections, forms, and permits
- AI-assisted form creation
- Multiple investigation frameworks
- Unlimited free subcontractor portals
- HR and telematics integrations listed
What to know first
- No free plan
- Plans are priced by active worker band
- One HR system per organization
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | or $989/mo billed yearly · 51 to 150 workers · full platform included · subcontractors free and do not count toward limit | C$1,099 a month |
| Starter | or $158/mo billed yearly · Up to 10 workers · full platform included · subcontractors free and do not count toward limit | C$175 a month |
| Growth | or $428/mo billed yearly · 11 to 50 workers · full platform included · subcontractors free and do not count toward limit | C$475 a month |
| Enterprise | 150+ workers · tailored pricing · full platform included | On request |
As connect.trustarsafety.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
TruStar Connect brings field safety, investigations, documentation, and workforce workflows together with offline support. Its worker-based pricing and one-HR-system limit are important considerations for larger or integrated operations.
Facts from TruStar Connect's own pages
- Audit readiness
- COR and SECOR readiness provides an estimate against the latest audit standard, with an 80% overall and 50% per-element threshold shown on the site. · connect.trustarsafety.com, 8 Oct 2026
- Data hosting
- The site states that trial data is hosted in Canada and that it will never sell users’ data. · connect.trustarsafety.com, 8 Oct 2026
- Field forms
- Users can build forms, photograph paper forms for AI to rebuild, or describe a form for AI to draft, and inspection items can flag deficiencies. · connect.trustarsafety.com, 8 Oct 2026
- Integration limits
- Each organization can connect one HR system; listed integrations are included on every plan, and telematics feeds Samsara or Geotab vehicle data into the logbook. · connect.trustarsafety.com, 8 Oct 2026
- Integrations
- Listed integrations include BambooHR, Dayforce, UKG Pro, UKG Ready, Humi, Avanti, Employment Hero, SAP SuccessFactors, Oracle Fusion Cloud HCM, Workday, Samsara, and Geotab. · connect.trustarsafety.com, 8 Oct 2026
- Intended users
- The product is built for Canadian crews, from single SECOR contractors to enterprise operations. · connect.trustarsafety.com, 8 Oct 2026
- Investigation frameworks
- The product supports the TruStar Method, SCAT, ICAM, HFACS, 5 Whys, and Bowtie, and describes an independent AI bias audit for every analysis. · connect.trustarsafety.com, 8 Oct 2026
- Investigations
- Guided investigations use AI to compare evidence, scene photos, and reference documents to surface gaps between procedure and practice. · connect.trustarsafety.com, 8 Oct 2026
- Offline use
- Crews can complete inspections, forms, and permits without a connection, and the data syncs when they are back in range. · connect.trustarsafety.com, 8 Oct 2026
- Plan limits
- Plans differ by active worker band; deactivated users do not count, and subcontractor portals are unlimited and free. · connect.trustarsafety.com, 8 Oct 2026
- Purpose
- TruStar Connect combines incident investigation, inspections, permits, crew scheduling, daily reports, documents, training, and corrective actions in one platform. · connect.trustarsafety.com, 8 Oct 2026
- Security
- The integrations page states that credentials are encrypted before storage and are never shown again. · connect.trustarsafety.com, 8 Oct 2026
- Support and onboarding
- The site offers a free 30-minute demo and a 14-day full-access trial with no credit card or sales call. · connect.trustarsafety.com, 8 Oct 2026
Where TruStar Connect stands on Freedom251
- Safety Management Software#26 of 35