No. 36 of 76 ·Transactional SMS Software

TrueDialog

Name: TrueDialog
Price: 119 USD

Web · Android · iPhone · API · paid plans from $119/mo

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Freedom report

Two barsScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

TrueDialog is ranked #36 of 76 in transactional SMS software on Freedom251. It runs on Android, API, iOS, Web. There is no free plan. Paid plans start at $119/mo.

TrueDialog plans and pricing

All plans

Small Business $119/mo $119 /mo; all contracts are annual contracts. Up to 5,000 messages / mo · overages $0.024 per message · unlimited users truedialog.com · 4 Oct 2026

Business Pro $425/mo $425 /mo; all contracts are annual contracts. Up to 25,000 messages / mo · overages $0.018 per message · unlimited users truedialog.com · 4 Oct 2026

Enterprise $900/mo $900 /mo; all contracts are annual contracts. Up to 60,000 messages / mo · overages $0.015 per message · unlimited users truedialog.com · 4 Oct 2026

Custom Plans for High Volume $1,000/mo Starting at $1,000 /mo; all contracts are annual contracts. Custom pricing · overages $0.012 per message · unlimited users truedialog.com · 4 Oct 2026

Compared on transactional SMS software

Free plan: No
Paid from: $119/mo
Message limit: 5,000 messages/mo
Workflow automation: Yes
Audience segmentation: Yes
MMS support: Yes
Inbound messaging: Yes
Compliance tools: Yes

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The record

Product: TrueDialog describes its cloud-based, API-centric platform as enterprise business texting for revenue teams, supporting messaging across the customer lifecycle.
Messaging: The platform supports SMS, MMS, RCS, mass campaigns, and two-way conversations.
Delivery: TrueDelivery uses AI to assess deliverability before sending and proactively reduce failed deliveries.
Integrations: Native integrations include Salesforce, Dynamics 365, HubSpot, Microsoft 365, Salesforce Marketing Cloud, Marketo, and Eloqua, alongside an SMS API.
Compliance: The platform includes automated 10DLC registration, opt-in and opt-out management, and TrueOptOut, which detects opt-out intent expressed in plain language.
Security: The maker states that TrueDialog meets SOC 2 Type II and TX-RAMP standards and supports single sign-on and multi-factor authentication.
Support: The pricing page says customers receive U.S.-based support, phone and chat support Monday through Friday from 7 a.m. to 7 p.m. Eastern, and email, text, and ticket support 24/7.
Mobile app: TrueDialog offers a companion mobile app for iOS and Android to manage SMS, MMS, and customer conversations.
Intended users: The maker presents the platform for marketing, sales, customer service, employee communications, and high-volume enterprise messaging teams.
Contract terms: The maker says all platform plans use annual contracts; carrier pass-through fees are not included, and RCS pricing is available by request.
API pricing: The API pricing page lists pay-as-you-go SMS/MMS pricing that varies by destination, message type, and carrier, with automatic volume discounts.
Founded: 2008
Headquarters: Austin, Texas, United States
Price from: $119/mo

Where it ranks on Freedom251

Best Transactional SMS Software in 2026#36 of 76
Best SMS Marketing Software in 2026#22 of 51

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Sources

truedialog.com· checked 4 Oct 2026
truedialog.com/integrations/· checked 4 Oct 2026
truedialog.com/features/sms-compliance/· checked 4 Oct 2026
truedialog.com/pricing/· checked 4 Oct 2026
truedialog.com/mobile-app/· checked 4 Oct 2026
truedialog.com/sms-api-pricing/· checked 4 Oct 2026