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traqR
What traqR is
traqR is field service software for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects and AFSS readiness. Its workflow connects contracts and scheduling with on-site testing, reporting, defect quotes and invoicing. The asset register supports QR scanning, service intervals, inspection history and defect tracking by site. Technicians can capture work without a signal and sync it once connectivity returns; the field app runs in a phone browser, while a native iPhone app is in beta testing. AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS. The platform connects with Xero and QuickBooks Online to sync accounting information, including invoices and expenses, and supports card payments through Stripe. The maker says each user has two-factor sign-in and each business's data is separated. Plans start at A$99 a month for one to five users, with unlimited jobs, clients and assets and all features included. A 14-day trial is listed; enterprise pricing is custom.
Who it suits
traqR is designed for Australian fire protection contractors, from owner-operators to businesses with multiple crews. It suits teams managing inspections, service contracts, work orders and compliance records in the field.
What it does well
- Asset register supports QR scanning and defect tracking.
- Work can be captured offline and synced later.
- AI agents can draft quotes and safety documents.
- Accounting syncs with Xero and QuickBooks Online.
- Two-factor sign-in is stated for every user.
What to know first
- The native iPhone app is in beta testing.
- Enterprise pricing is custom and not listed.
- Support hours are Monday to Friday, 8am to 5pm AEST.
Limits
The 14-day trial is available, but there is no free plan. Paid plans begin at A$99 a month for one to five users; larger listed tiers are A$199 a month for six to ten, A$399 a month for 11 to 50, and A$799 a month for 51 to 200.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Business Plus | $1,200/month; $12,000/year · 21–30 users · all features · unlimited jobs, clients and assets | A$1,200 a month |
| Starter | $149/month; $1,490/year · 1–3 users · all features · unlimited jobs, clients and assets | A$149 a month |
| 6 to 10 Users | $199/month · 6 to 10 users · Unlimited jobs, clients & assets · All features included | A$199 a month |
| Professional | $359/month; $3,590/year · 4–10 users · all features · unlimited jobs, clients and assets | A$359 a month |
| 11 to 50 Users | $399/month · 11 to 50 users · Unlimited jobs, clients & assets · All features included | A$399 a month |
| Business | $799/month; $7,990/year · 11–20 users · all features · unlimited jobs, clients and assets | A$799 a month |
| 51 to 200 Users | $799/month · 51 to 200 users · Unlimited jobs, clients & assets · All features included | A$799 a month |
| 1 to 5 Users | $99/month · 1 to 5 users · Unlimited jobs, clients & assets · All features included | A$99 a month |
The first 8 of 10 plans, as traqr.com.au lists them, read 15 Oct 2026. The maker's own page has the final word. Every plan
Getting started
- Visit https://www.traqr.com.au/.
- Choose a user-counted plan or start the 14-day trial.
- Use the web service or access it on Android or iOS.
- Set up contracts, schedules and site asset records.
- Have technicians capture field work, including offline, then sync when connected.
Verdict
traqR links fire asset records and field work to reporting, quotes and invoicing, with offline capture and accounting integrations. Its listed monthly plans scale by user count, while businesses above 200 users need custom pricing.
Questions
How much does traqR cost?
Plans cost A$99 a month for one to five users, A$199 a month for six to ten, A$399 a month for 11 to 50, and A$799 a month for 51 to 200. The enterprise tier for 200+ users has custom pricing.
Is there a free plan or trial?
There is no free plan. A 14-day trial is available.
Which platforms does traqR support?
It is listed for Android, iOS and web. The field app runs in a phone browser, and the maker says a native iPhone app is in beta testing.
Can technicians work offline?
Yes. The field app can capture work without signal and sync it when connectivity returns.
Which accounting and payment services connect to traqR?
It connects to Xero and QuickBooks Online to sync accounting information, including invoices and expenses. The maker says customers can take card payments through Stripe.
What does the enterprise plan include?
The 200+ user enterprise tier lists dedicated onboarding, data migration assistance, custom integrations, enterprise support and tailored deployment. Its price is custom.
Facts from traqR's own pages
- Accounting integrations
- traqR connects to Xero and QuickBooks Online to sync accounting information, including invoices and expenses. · traqr.com.au, 2 Oct 2026
- Accounting sync
- Invoices, quotes, purchase orders, expenses and timesheets can synchronize with Xero, with QuickBooks Online also supported. · traqr.com.au, 15 Oct 2026
- AFSS
- The platform provides an NSW annual fire-safety-statement workflow with readiness tracking and practitioner and owner sign-off. · traqr.com.au, 15 Oct 2026
- AI agents
- Quote Agent drafts priced quotes from plain-English descriptions and Agent SWMS prepares safety-method statements. · traqr.com.au, 15 Oct 2026
- AI features
- AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS. · traqr.com.au, 2 Oct 2026
- AS 1851 servicing
- Service contracts schedule monthly, six-monthly, yearly and five-yearly routines and attach results to each asset. · traqr.com.au, 15 Oct 2026
- Asset management
- The asset register supports QR scanning, service intervals, inspection history and defect tracking for assets at each site. · traqr.com.au, 2 Oct 2026
- Asset register
- Each fire asset can have a QR or barcode, location, service interval, inspection history and defect status. · traqr.com.au, 15 Oct 2026
- Client portal
- Clients receive logins to view service history, reports, defects, quotes, invoices and card-payment options. · traqr.com.au, 15 Oct 2026
- Company background
- The maker says the founder spent 30 years in the Australian fire-protection industry before creating traqR. · traqr.com.au, 15 Oct 2026
- Data hosting
- The privacy policy lists Supabase database and file storage in the United States or EU, and Vercel web and API hosting in the United States. · traqr.com.au, 2 Oct 2026
- Data ownership
- Customers retain ownership of business data and may request an export within 30 days after termination. · traqr.com.au, 15 Oct 2026
- Data protection
- The privacy policy states that data is encrypted in transit using TLS 1.2 or higher, encrypted at rest within Supabase infrastructure, access restricted, and regularly backed up. · traqr.com.au, 2 Oct 2026
- Data retention
- Timesheet and payroll records are retained for seven years, while deleted-account data is kept for 30 days before permanent deletion. · traqr.com.au, 15 Oct 2026
- Defect workflow
- A failed asset can be turned into a pre-filled remedial quote from the field. · traqr.com.au, 15 Oct 2026
- Encryption and hosting
- Data is hosted on Supabase and Vercel, encrypted with TLS 1.2 or higher in transit, encrypted at rest and regularly backed up. · traqr.com.au, 15 Oct 2026
- External identity record
- LinkedIn's traqr page describes a Nottingham market-research company founded in 2022 with 11–50 employees, which is a different business from traqr.com.au. · linkedin.com, 15 Oct 2026
- External registry record
- Australia's ABN Lookup lists TRAQQ PTY LTD as an active private company from 12 May 2020 in NSW; the spelling differs from traqR and the page does not identify the software maker. · abr.business.gov.au, 15 Oct 2026
- Integrations
- The site names Xero, QuickBooks Online, Stripe, OpenAI, Google, Resend and Supabase as connected services. · traqr.com.au, 15 Oct 2026
- Intended customers
- traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. · traqr.com.au, 2 Oct 2026
- Job workflow
- The platform connects contracts, scheduling, on-site testing, reporting, defect quoting and invoicing in one workflow. · traqr.com.au, 2 Oct 2026
- Licence terms
- The terms grant only a limited, non-exclusive internal-use licence, identify Traqr as owner of the software and prohibit reverse engineering. · traqr.com.au, 15 Oct 2026
- Limit: native iPhone
- The maker says the iPhone app is still in beta and requires requesting access by email. · traqr.com.au, 15 Oct 2026
- Limit: platform availability
- The terms allow Traqr to modify, suspend or discontinue service components with reasonable notice. · traqr.com.au, 15 Oct 2026
Where traqR stands on Freedom251
- Security System Installer Software#16 of 27
- Fire Protection Software#22 of 31