Name: Traksend
Price: 25000 NGN

Traksend is a web-based logistics operating system for courier and dispatch businesses, including independent US courier operators. Its dashboard shows active drivers on a live map, with GPS updates roughly every 30 seconds and ETA estimates based on position. Operators can group pickups and drop-offs into trips, sequence stops, and record each stop's status, time, and proof. Tara, its WhatsApp assistant, extracts delivery details from orders and sends unclear cases to a human team member. Customers can track deliveries from a link without an account or app; SMS notifications are available for customers who do not use WhatsApp. Operators can accept payment before or upon delivery and send account details automatically. Tracking pages, messages, and payment details can carry the operator's branding, with custom domains listed for Growth and above. Traksend has a free plan and trial. Starter costs 25000.00 NGN per month, Growth 50000.00 NGN per month, and Scale 90000.00 NGN per month. A package with a unique tracking link counts as one delivery, and unused deliveries do not expire.

Who it is for

Traksend suits courier and dispatch operators who need a web dashboard for drivers, routes, delivery updates, and customer tracking. Its WhatsApp order assistant and SMS fallback may suit businesses whose customers use different messaging channels.

What is good

Live driver map with roughly 30-second GPS updates
Customers track deliveries without an account or app
Groups and sequences pickup and drop-off stops
Offers WhatsApp order extraction and SMS notifications
Unused delivery credits do not expire

What to know first

Available on web only
Starter includes five drivers
Custom domains are listed for Growth and above

Verdict

Traksend combines dispatch management, customer tracking, and payment handling in a web service. Consider the driver and delivery allowances in each package when choosing a plan.

Traksend plans and pricing

All plans

Starter NGN 25,000/mo Monthly fee; pricing page also says each plan is a one-time purchase of delivery credit with no recurring lock-in. 150 deliveries/month · 150 WhatsApp notifications/month · 2 staff users · 5 drivers · Tara AI up to 75 deliveries/month traksend.com · 3 Oct 2026

Growth NGN 50,000/mo Monthly fee; pricing page also says each plan is a one-time purchase of delivery credit with no recurring lock-in. 500 deliveries/month · 500 WhatsApp notifications/month · 5 staff users · 15 drivers · Tara AI up to 400 deliveries/month · custom domain traksend.com · 3 Oct 2026

Scale NGN 90,000/mo Monthly fee; pricing page also says each plan is a one-time purchase of delivery credit with no recurring lock-in. 1,000 deliveries/month · 1,000+ WhatsApp notifications/month · 10 staff users · 30 drivers · Tara AI full access · data export · custom domain traksend.com · 3 Oct 2026

Pro Not published Custom pricing; one-time purchase of delivery credit with no recurring lock-in. 1,000+ deliveries/month · 1,000+ WhatsApp notifications/month · custom staff and driver limits · unlimited/custom booking capacity · dedicated account manager · SLA agreement traksend.com · 3 Oct 2026

Compared on courier management software

Free plan: Yes
Driver mobile app: No
Dispatch automation: automated
Route optimization: Yes
Proof of delivery: photo_and_signature
Customer tracking page: Yes
Included driver limit: 5 drivers

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The record

Purpose

Traksend describes itself as a logistics operating system for courier and dispatch businesses, including independent US courier operators.

WhatsApp AI

Its Tara assistant can extract structured delivery details from WhatsApp orders and send unclear cases to a human team member.

GPS tracking

The operator dashboard shows active drivers on a live map, with GPS pings roughly every 30 seconds and ETA estimates based on position.

Customer tracking

Customers can view delivery tracking from a link without creating an account or installing an app.

SMS fallback

Traksend supports SMS notifications for customers who do not use WhatsApp.

Route management

Operators can group multiple pickups and drop-offs into trips, sequence stops, and record status, time, and proof for each stop.

White label

Tracking pages, messages, and payment details can carry the operator’s business name and branding; own-domain support is listed for Growth and above.

Payment handling

Traksend supports pay-before-delivery or pay-on-delivery and can send account details to customers automatically.

Security

The privacy policy states that Traksend uses TLS for data in transit, AES-256 for data at rest, bcrypt password hashing, role-based access controls, and regular security reviews.

Privacy and compliance

The privacy policy says Traksend operates in compliance with Nigeria’s Data Protection Act 2023 and that driver GPS tracking is active only during assigned deliveries and with consent.

Data retention

The privacy policy says GPS history is retained for 90 days, delivery records for 12 months by default, and closed-account data is deleted within 30 days except where legally required.

Support

The pricing page lists WhatsApp support on Starter, priority WhatsApp support on Growth, dedicated support on Scale, and a dedicated account manager on Pro.

Plan limits

Traksend says each package with a unique tracking link counts as one delivery, and deliveries do not expire when unused.

Headquarters

Lagos, Nigeria

Price from

NGN 25,000/mo