Freedom251 › Restaurant Drive-Thru Software

TORI

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What TORI is

ShiftCoach by TORI is a drive-thru performance management product for restaurant operators and teams. It listens to orders, tracks crew performance in real time, and identifies coaching opportunities. PowerBoard automatically records meal upsells, size upgrades, and add-ons, while helping operators compare locations and find coaching gaps by shift. In-store leaderboards show current performance, streaks, targets, recognition, and shift-by-shift improvement. Orders are automatically recorded and transcribed; teams can search recordings by keyword, store, or shift, then tag and share clips. Managers can compare locations and review coaching gaps by shift. AskCoach accepts natural-language questions and returns coaching-ready answers with relevant recordings and suggested actions. TORI says ShiftCoach can go live in 24 hours and customers can cancel anytime. Pricing is available by request through a demo, with sales contact at [email protected]. The company is headquartered in Boston and was founded in 2023.

Who it suits

ShiftCoach suits restaurant operators and teams that want real-time drive-thru performance tracking, recordings, comparisons, and coaching workflows.

What it does well

Real-time crew performance tracking
Automatic upsell and add-on tracking
Searchable order recordings
Cross-location performance comparisons
Natural-language coaching answers

What to know first

Pricing is available by request
Designed for restaurant drive-thru operations
Requires a demo to begin

Getting started

Visit https://hellotori.ai/.
Request a demo and provide the company or brand, number of locations and job title.
Contact [email protected] with sales inquiries.
Discuss pricing with TORI; pricing is available on request.

Verdict

ShiftCoach focuses on measurable drive-thru interactions, searchable recordings, and shift-level coaching. Its fit depends on operating restaurant teams that can use these performance views and workflows.

Questions

How much does ShiftCoach cost?

Pricing is available on request. TORI invites visitors to request a demo.

Who is ShiftCoach for?

TORI presents it for restaurant operators and teams, and describes it as using AI to help hospitality businesses improve customer interactions in real time.

What does PowerBoard track?

It automatically tracks meal upsells, size upgrades and add-ons, and helps operators compare locations and find coaching gaps by shift.

Can teams search order recordings?

Yes. ShiftCoach records and transcribes orders, which teams can search by keyword, store or shift, then tag and share.

How quickly can ShiftCoach go live?

TORI says ShiftCoach can go live in 24 hours.

Can customers cancel?

TORI says customers can cancel anytime.

Facts from TORI's own pages

AI insights: AskCoach accepts natural-language questions and returns coaching-ready answers with relevant recordings and suggested actions. · shiftcoach.hellotori.ai, 4 Oct 2026
AskCoach: AskCoach accepts natural-language questions and provides coaching-ready answers with relevant recordings and suggested actions. · shiftcoach.hellotori.ai, 9 Oct 2026
Audience: ShiftCoach by TORI describes itself as using AI to help hospitality businesses improve customer interactions in real time. · linkedin.com, 9 Oct 2026
Cancellation: The site states customers can cancel anytime. · shiftcoach.hellotori.ai, 9 Oct 2026
Contact: The site lists [email protected] as a sales contact. · shiftcoach.hellotori.ai, 4 Oct 2026
Deployment: The site says ShiftCoach can go live in 24 hours. · shiftcoach.hellotori.ai, 9 Oct 2026
Founded: LinkedIn lists the company as founded in 2023. · linkedin.com, 9 Oct 2026
Headquarters: LinkedIn lists the company's headquarters as Boston, Massachusetts. · linkedin.com, 9 Oct 2026
Leaderboards: In-store leaderboards display real-time performance, streaks, targets, recognition, and shift-by-shift improvement. · shiftcoach.hellotori.ai, 9 Oct 2026
Named customers: The site displays Arby's, Hat Creek Burger Company, KBP Brands, and KFC as customers. · shiftcoach.hellotori.ai, 9 Oct 2026
Performance comparisons: Managers can compare performance across locations and review coaching gaps by shift. · shiftcoach.hellotori.ai, 4 Oct 2026
PowerBoard: PowerBoard automatically tracks meal upsells, size upgrades, and add-ons, and helps operators compare locations and find coaching gaps by shift. · shiftcoach.hellotori.ai, 9 Oct 2026
Pricing: The site directs visitors to request a demo and does not display a price on the page. · shiftcoach.hellotori.ai, 4 Oct 2026
Product: ShiftCoach by TORI listens to drive-thru orders, tracks crew performance in real time, and identifies coaching opportunities. · shiftcoach.hellotori.ai, 9 Oct 2026
Recordings: ShiftCoach automatically records and transcribes orders so teams can search by keyword, store, or shift and tag and share clips. · shiftcoach.hellotori.ai, 9 Oct 2026
Sales contact: The site invites visitors to request a demo and lists [email protected] as a contact. · shiftcoach.hellotori.ai, 9 Oct 2026
Target users: The site presents ShiftCoach as a product for restaurant operators and teams, with demo form fields for company or brand, number of locations, and job title. · shiftcoach.hellotori.ai, 4 Oct 2026
Upsell tracking: PowerBoard automatically tracks meal upsells, size upgrades, and add-ons. · shiftcoach.hellotori.ai, 4 Oct 2026

Where TORI stands on Freedom251

Restaurant Drive-Thru Software#20 of 23