Freedom251 › Error Monitoring Software
Tideways
What Tideways is
Tideways is a paid PHP performance monitoring service for production applications. It helps identify slow code, database queries, external calls, errors, and exceptions. The profiler offers Timeline, Flame Graph, and Call Graph views, with on-demand triggering through its Chrome Extension. Monitoring includes per-minute response-time and request graphs, transaction and endpoint tracking, weekly reports, history, and release comparisons. Error tracking groups matching stack traces, captures context, and lets teams resolve or ignore groups. Automatic instrumentation supports Symfony, Laravel, Shopware, Magento, WordPress, Drupal, and TYPO3. Basic integrations include email, Slack, and Microsoft Teams; advanced options include PagerDuty, OpsGenie, Splunk On-Call, and Webhooks. Tideways supports distributed and transaction tracing in a hybrid deployment. Plans include a 14-day trial; Team pricing starts at $89 a month billed Monthly, while the listed Business plan is $189 a month billed Monthly. Yearly billing is 10% off. The PHP extension supports Linux and macOS, not Windows or FreeBSD.
Who it suits
Tideways suits teams running PHP applications that need production profiling, tracing, error grouping, and release comparisons. It is relevant to users of the supported PHP frameworks and Linux or macOS extension environments.
What it does well
- Timeline, Flame Graph, and Call Graph views
- Production PHP performance monitoring
- Automatic instrumentation for major PHP frameworks
- Distributed and transaction tracing
- 14-day trial available
What to know first
- No free plan
- Windows and FreeBSD extensions unsupported
- Trace-trigger quotas disable new traces
- Plans are charged monthly
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Team — 15 million requests/month | Monthly; yearly billing is 10% off · 15 million requests/month · 10 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data | $129 a month |
| Team — 25 million requests/month | Monthly; yearly billing is 10% off · 25 million requests/month · 15 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data | $179 a month |
| Business — 5 million requests/month | Monthly; yearly billing is 10% off · 5 million requests/month · 25 traces/minute · Up to 1500 spans/trace · 30-day lookback · 15 months of historical data | $189 a month |
| Team — 50 million requests/month | Monthly; yearly billing is 10% off · 50 million requests/month · 20 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data | $239 a month |
| Team — 100 million requests/month | Monthly; yearly billing is 10% off · 100 million requests/month · 30 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data | $329 a month |
| Team — 150 million requests/month | Monthly; yearly billing is 10% off · 150 million requests/month · 40 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data | $439 a month |
| Team — 250 million requests/month | Monthly; yearly billing is 10% off · 250 million requests/month · 50 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data | $549 a month |
| Team — 500 million requests/month | Monthly; yearly billing is 10% off · 500 million requests/month · 60 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data | $659 a month |
The first 8 of 10 plans, as tideways.com lists them, read 11 Oct 2026. The maker's own page has the final word. Every plan
Verdict
Tideways provides PHP-focused observability with profiling, monitoring, error tracking, tracing, and alert integrations. Check extension-platform support and monthly trace limits alongside the plan’s request and history allowances.
Facts from Tideways's own pages
- Company
- Tideways describes itself as a PHP performance insights company and says it has served as a performance specialist since 2014. · tideways.com, 11 Oct 2026
- Data location
- Tideways says it stores account, monitoring, and profiling data in SysEleven data centers in Berlin, Germany. · tideways.com, 11 Oct 2026
- Error tracking
- Tideways groups errors with matching stack traces, collects stack traces and context, and lets users resolve or ignore error groups. · tideways.com, 11 Oct 2026
- Framework support
- Automatic instrumentation supports PHP frameworks including Symfony, Laravel, Shopware, Magento, WordPress, Drupal, and TYPO3. · support.tideways.com, 11 Oct 2026
- Headquarters
- Bonn, Germany · tideways.com, 28 Sept 2026
- Install platforms
- The Tideways PHP extension is available for Linux and macOS; Windows and FreeBSD are not supported. · support.tideways.com, 11 Oct 2026
- Integrations
- Basic integrations include email, Slack, and Microsoft Teams; advanced integrations include PagerDuty, OpsGenie, Splunk On-Call, and Webhooks. · tideways.com, 11 Oct 2026
- Limits
- When the monthly trace-trigger quota is reached, triggering callgraph traces through the Chrome Extension, command line, or tracepoints is disabled until the month ends. · tideways.com, 11 Oct 2026
- Monitoring
- Monitoring includes per-minute response-time and request graphs, transaction and endpoint monitoring, weekly reports, history, and release comparisons. · tideways.com, 11 Oct 2026
- Product
- Tideways monitors PHP application performance in production and helps teams identify slow code, queries, external calls, errors, and exceptions. · tideways.com, 11 Oct 2026
- Profiling
- The profiler provides Timeline, Flame Graph, and Call Graph views and can be triggered on demand using the Chrome Extension. · tideways.com, 11 Oct 2026
- Security and privacy
- Tideways says data is sent using SSL encryption, follows GDPR, and applies a safe-by-default policy that avoids transmitting data that could contain website users’ personal data. · tideways.com, 11 Oct 2026
- Support
- Email support is available in English and German on weekdays during 8:00–18:00 Europe/Berlin office hours. · tideways.com, 11 Oct 2026
Where Tideways stands on Freedom251
- Error Monitoring Software#24 of 30
- Application Performance Monitoring#33 of 37