RootCause is a paid web and self-hosted service for monitoring web-application errors and reproducing them from recorded user sessions. Its Live Replay opens session actions in a browser, while stack traces link to source files and lines and support source maps. Error reports add annotated screenshots that mark the last interaction with a crosshair. Session videos provide variable playback speed and an interactive playhead. A Feedback button gathers feature requests and reports about visual, user-experience, or layout issues. Listed integrations include Jira, GitHub, and Slack, with email or Slack notifications for errors. Startup, Business, and Enterprise plans set different limits for team members, apps, error volume, history, and session-video use. Business and Enterprise list on-premises deployment and a Docker image. Commercial plans start at $99 per month, include a 30-day trial, and have no free plan. RootCause uses SSL with 256-bit encryption and two-factor authentication for direct server access.
Who it is for
RootCause suits teams that need browser-based error reproduction from recorded sessions and source-linked stack traces. It also fits organizations considering self-hosted or on-premises deployment.
What is good
- Replays session actions in a browser
- Stack traces link to source files and lines
- Annotated screenshots mark the last interaction
- Jira, GitHub, and Slack integrations listed
- 30-day trial available from $99 per month
What to know first
- No free plan
- No real user monitoring
- Plan limits apply to errors and sessions
Verdict
RootCause combines session replay, video, screenshots, and source-linked stack traces for web-application error work. Buyers should review its paid plans and the listed limits on tracing, monitoring, history, and usage.
RootCause plans and pricing
All plansCompared on application performance monitoring
- Free plan
- No
- Paid from
- $99/mo
- Distributed tracing
- No
- Transaction tracing
- No
- Dependency mapping
- No
- Real user monitoring
- No
- Log correlation
- No
- Deployment model
- hybrid
