Freedom251 › Performing Arts Software
ThunderTix
What ThunderTix is
ThunderTix is a ticketing and patron-management service for live events, handling online and box-office sales, orders, registration forms, onsite check-in, and attendee email. It is described for theatres, performing arts centers, live music venues, K–12 schools, and other live-event organizations. Its CRM stores patron contact details, purchase history, donations, memberships, and notes, with segmentation and data export. Teams can run targeted email campaigns and query live ticketing data through an MCP connector for assistants such as Claude and ChatGPT. Integrations include payment providers, Mailchimp, Constant Contact, Google Tag Manager, Zapier, and a developer API. ThunderTix supports web, iOS, Android, and API access. Every new account includes a 14-day free trial, which can be extended until launch. Plans are K12 Schools at $0.65 a month, General Admission at $20 a month, Reserved Seating at $25 a month, and White Glove at $195 a month. Unlimited human support is included with every plan. Custom interactive seating charts cost a one-time $0.55 per seat with a 250 USD minimum. ThunderTix says it is hosted on AWS, supports GDPR and CCPA frameworks, does not sell or share personal data, and completed PCI DSS v4.0 SAQ-D for Service Providers in February 2026.
Who it suits
It suits theatres, performing arts centers, music venues, K–12 schools, and other live-event organizations needing ticketing and patron records. Organizations can choose general admission, reserved seating, or a higher-touch plan.
What it does well
- Online and box-office ticket sales
- CRM with patron history and segmentation
- 14-day trial extendable until launch
- Unlimited human support on every plan
- Web, iOS, Android, and API access
What to know first
- No free plan
- Seating charts have a setup fee
- Plans add per-ticket charges
- K12 pricing requires verified eligibility and Stripe
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| K12 Schools | $0.65/ ticket + 3.5% incl. processing; No monthly fee · Reserved & general seating · verified K–12 eligibility · requires own Stripe account | $0.65 a month |
| General Admission | $20/mo includes first 20 tickets; $1/ ticket + 0% of ticket sales · General admission ticketing · section caps · timed entry · 20 monthly ticket credits | $20 a month |
| Reserved Seating | $25/mo includes first 20 tickets; $1.25/ ticket + 0% of ticket sales · Reserved & general seating · custom seating charts have setup fee · 20 monthly ticket credits | $25 a month |
| White Glove | $195/mo includes first 100 tickets; $1.95/ ticket + 0% of ticket sales · Everything in Reserved Seating · setup and event page creation included · 100 monthly ticket credits | $195 a month |
As thundertix.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
ThunderTix combines ticket operations, patron data, marketing, and event check-in across web and mobile platforms. Its trial and support policy are clear, while ticket fees and seating-chart costs should be included in budgeting.
Facts from ThunderTix's own pages
- Accessibility
- The FAQ says ThunderTix has a completed VPAT and WCAG evaluation and supports accessible seating types including wheelchair, companion, ASL, and hearing-impaired seats. · thundertix.com, 12 Oct 2026
- Audience
- The product is described for theatres, performing arts centers, and live music venues, with plans also aimed at K–12 schools and other live event organizations. · thundertix.com, 12 Oct 2026
- Attendee email
- Yes · thundertix.com, 20 Sept 2026
- Free plan
- No · thundertix.com, 20 Sept 2026
- Integrations
- Listed integrations include Stripe, Square, Authorize.net, Beanstream, Moneris, Elavon, Mailchimp, Constant Contact, Google Tag Manager, Zapier, and a developer API. · thundertix.com, 12 Oct 2026
- Limits and fees
- Custom interactive seating charts cost a one-time $0.55 per seat with a $250 minimum, and the page says nonprofit discounts are available. · thundertix.com, 12 Oct 2026
- Marketing and AI
- ThunderTix offers targeted email campaigns and an MCP connector for querying live ticketing data through assistants such as Claude and ChatGPT. · thundertix.com, 12 Oct 2026
- Onsite check-in
- Yes · thundertix.com, 20 Sept 2026
- Patron tools
- The built-in CRM stores patron contact details, purchase history, donations, memberships, and notes, with segmentation and data export. · thundertix.com, 12 Oct 2026
- Privacy and hosting
- The trust page says ThunderTix is hosted on AWS, supports GDPR and CCPA frameworks, and does not sell or share personal data with third parties. · thundertix.com, 12 Oct 2026
- Product
- ThunderTix provides ticket sales online and at the box office, order management, and patron relationship tools for live events. · thundertix.com, 12 Oct 2026
- Registration forms
- Yes · thundertix.com, 20 Sept 2026
- Security
- ThunderTix says it completed PCI DSS v4.0 SAQ-D for Service Providers in February 2026 and does not store or handle cardholder data. · thundertix.com, 12 Oct 2026
- Support
- ThunderTix advertises unlimited human support with every plan and says its support team answers every day, including holidays. · thundertix.com, 12 Oct 2026
- Ticketing
- Features include reserved seating charts, general admission, season subscriptions, flex passes, barcode scanning, and branded eTickets. · thundertix.com, 12 Oct 2026
- Trial
- Every new account includes a 14-day free trial, and the FAQ says it can be extended indefinitely until launch. · thundertix.com, 12 Oct 2026
Where ThunderTix stands on Freedom251
- Performing Arts Software#5 of 19
- Event Management Software#77 of 181
- Event Booking Software#19 of 30