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TaxTim
by TaxTim
What TaxTim is
TaxTim is a tax-return service for individuals earning income in South Africa. It guides users through returns and can submit them to SARS. Link a SARS eFiling profile to import IRP5, medical, retirement-annuity and bank-interest information. Before submission, the service runs more than 1,300 checks for errors and missed deductions. TimAI, included for every TaxTim user, is trained on South African tax law and SARS documents and can use TaxTim history for context. It also answers tax questions through WhatsApp without requiring a login or app download. Users can refer questions to a tax expert; TaxTim says experts respond within 72 hours. A free account provides a dashboard, document storage, deadline reminders, TimAI and tax tools, but filing a return requires payment. TaxTim offers Android, iOS and web access. Its stated audience includes small-business owners, freelancers and entrepreneurs, while CFCs and local farming are excluded. The company is headquartered in Cape Town and was founded in 2011.
Who it suits
TaxTim suits individuals earning income in South Africa, including freelancers, entrepreneurs and small-business owners. It excludes CFCs and local farming.
What it does well
- Imports tax documents through a linked SARS eFiling profile
- Runs more than 1,300 checks before submission
- TimAI is included for every user
- Offers WhatsApp answers without login or app download
- Supports Android, iOS and web
What to know first
- Payment is required to submit a return
- CFCs and local farming are excluded
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Micro Business ITR14 | R1199 per tax return submission · Complete company return · annual turnover under R1m and assets under R5m | 1,199 ZAR, paid once |
| Lite | R215 per tax return submission · Simple salary earners · salary, pension, two-pot, unemployment, non-taxable and trust income | 215 ZAR, paid once |
| Smart | R565 per tax return submission · Everything in Lite · medical, travel, investments, retirement annuity, donations, home office, capital gains and assets/liabilities | 565 ZAR, paid once |
| Individual IRP6 | R600 per tax return submission · First and second provisional-tax submissions for individuals | 600 ZAR, paid once |
| Company IRP6 | R649 per tax return submission · First and second provisional-tax submissions for companies | 649 ZAR, paid once |
| Dormant Company ITR14 | R699 per tax return submission · Nil return for CIPC-registered companies dormant during the year | 699 ZAR, paid once |
| Ultra | R895 per tax return submission · Everything in Smart · commission, rental, self-employed, foreign employment, other income, foreign taxes and partnership | 895 ZAR, paid once |
As taxtim.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Verdict
TaxTim combines return preparation, document imports and automated checks with TimAI and access to human tax experts. Its free account supports tax tools and preparation, but filing requires payment.
Facts from TaxTim's own pages
- After-filing help
- TaxTim says its tax experts guide users through SARS verification requests at no extra cost, while hands-on audit or calculation work costs extra. · taxtim.com, 30 Sept 2026
- Audience and exclusions
- TaxTim is for individuals earning income in South Africa, including small-business owners, freelancers and entrepreneurs; CFCs and local farming are excluded. · taxtim.com, 30 Sept 2026
- Automated checks
- TaxTim runs more than 1,300 checks for errors and missed deductions before submission. · taxtim.com, 30 Sept 2026
- Bank statement tool
- The bank-statement importer connects to online banking or accepts PDF statements, and the page says it is currently included with all IRP6 returns. · taxtim.com, 30 Sept 2026
- Calculator app
- TaxTim offers a free calculator app on Apple and Android with salary-tax, tax-refund and retirement-lump-sum calculators. · taxtim.com, 30 Sept 2026
- Founded
- 2011 · taxtim.com, 28 Sept 2026
- Free account
- A free account includes the dashboard, document storage, deadline reminders, TimAI and tax tools; payment is required before submitting a return. · taxtim.com, 30 Sept 2026
- Free plan
- Yes · taxtim.com, 22 Sept 2026
- Headquarters
- Cape Town, South Africa · taxtim.com, 28 Sept 2026
- Human support
- Users can escalate to a tax expert, who TaxTim says will respond within 72 hours. · taxtim.com, 30 Sept 2026
- Privacy compliance
- Human Robot (Pty) Ltd says it processes personal information under South Africa's POPIA and does not sell users' personal information. · taxtim.com, 30 Sept 2026
- Professional status
- TaxTim identifies its support as SARS-registered tax practitioners under registration PR-0009352. · taxtim.com, 30 Sept 2026
- Purpose
- TaxTim guides South African taxpayers through tax returns in plain English and submits them directly to SARS. · taxtim.com, 30 Sept 2026
- SARS integration
- Linking a SARS eFiling profile lets TaxTim import IRP5, medical, retirement-annuity and bank-interest data and submit returns to SARS. · taxtim.com, 30 Sept 2026
- Security
- TaxTim encrypts entered data with a 256-bit connection, uses ISO 27001-compliant AWS architecture, encrypts stored data and backs it up daily. · taxtim.com, 30 Sept 2026
- TimAI
- TimAI is trained on South African tax law and SARS documents, uses TaxTim history for context, and is free for every TaxTim user. · taxtim.com, 30 Sept 2026
- TimAI can answer tax questions through WhatsApp without a login or app download. · taxtim.com, 30 Sept 2026
Where TaxTim stands on Freedom251
- Personal Tax Software#22 of 123
- Tax Software#33 of 149
- AI Tax Software#17 of 32