Talkdesk Quality Management is ranked #9 of 41 in AI customer service software on Freedom251. It runs on Web. Paid plans start at $165/mo.
Talkdesk Quality Management plans and pricing
All plansElite $165/mo Per user, per month Workforce Management · Custom reporting · Screen recording · Performance management · Automated notifications talkdesk.com · 20 Sept 2026
Industry Experience Clouds $225/mo Per user, per month Includes all Elite capabilities · Workforce Management · Industry-specific capabilities talkdesk.com · 20 Sept 2026
Compared on AI customer service software
- Free plan
- No
- Ticketing workflows
- No
- Routing automation
- No
- Agent assistance
- No
- Channels supported
- omnichannel
- Knowledge base
- No
- Helpdesk integrations
- ServiceNow, Zendesk, Freshdesk, Freshservice, Help Scout, Intercom, Kustomer
