Freedom251 › Site Search Software
Swiftype
What Swiftype is
Swiftype is a cloud-hosted site-search service that indexes website content and provides a search engine through a REST interface. Its full-text search includes autocomplete, faceted refinements, spelling correction, synonyms, and phrase matching. Content can be collected with a web crawler or JSON API, including PDF and office document extraction. Analytics report searches, clicks, conversions, autocomplete use, and searches with no results, with CSV export; Google Analytics tracking is also supported. Swiftype names Shopify and Magento among supported ecommerce platforms and describes use in ecommerce, publishing, and customer support. Security features include SOC 2 compliance, encryption in transit and at rest, SAML-based SSO, and granular content permissions. Standard costs $79 a month and Pro $199 a month; Premium uses custom pricing. A 14-day trial is available, but there is no free plan. Vector search is not offered.
Who it suits
It suits ecommerce, publishing, and customer-support teams seeking hosted full-text search with facets, analytics, and REST access.
What it does well
- Autocomplete, facets, synonyms, and phrase matching
- Crawler and JSON API ingestion
- Analytics with CSV export
- SOC 2 and SAML-based SSO
- 14-day trial available
What to know first
- No free plan
- Vector search is not offered
- Additional domains and volumes can incur charges
- Premium pricing is custom
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | not stated · Crawled twice daily · Cross-domain search · PDF/document indexing · Advanced crawler settings · 10k+ documents; 100k+ queries | $199 a month |
| Standard | not stated · Crawled weekly · Core Search features · Search analytics · Multilingual support · Unlimited users · 5k+ documents; 50k+ queries | $79 a month |
| Premium | Custom Pricing · Enterprise-level SLA · Enterprise-level security · Dedicated hardware · Account manager · Commercial TOS · Expert implementation team | On request |
As swiftype.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
Swiftype is focused on hosted full-text site search with extensive refinements and reporting. Buyers should weigh its paid plans and lack of vector search against its ingestion, security, and analytics features.
Facts from Swiftype's own pages
- Analytics
- Its analytics show searches, clicks, conversions, autocomplete usage, and searches returning no results, and can export data to CSV. · swiftype.com, 8 Oct 2026
- Analytics integration
- Swiftype searches can be tracked by Google Analytics so search data can be viewed alongside website analytics. · swiftype.com, 8 Oct 2026
- Content ingestion
- Swiftype offers a web crawler and JSON API for indexing content, including PDF and office suite document extraction. · swiftype.com, 8 Oct 2026
- Data centers
- Swiftype says its data centers meet ISO 27001, ISO 27017, and ISO 27018 requirements and describes physical access controls including biometric scanning. · swiftype.com, 8 Oct 2026
- Founded
- 2012 · swiftype.com, 28 Sept 2026
- Headquarters
- San Francisco, California, United States · swiftype.com, 28 Sept 2026
- Integrations
- The ecommerce page names Shopify and Magento as store platforms Swiftype can support. · swiftype.com, 8 Oct 2026
- Intended users
- Swiftype describes its search solutions for ecommerce, publishing, and customer support use cases. · swiftype.com, 8 Oct 2026
- Plan limits
- Standard includes one domain, with additional domains listed at $30 each on Pro; document, query, and engine volumes have additional charges shown on the pricing page. · swiftype.com, 8 Oct 2026
- Product
- Swiftype provides hosted site search that indexes a website and creates a search engine, with an API for additional control. · swiftype.com, 8 Oct 2026
- Search features
- The site search product includes autocomplete, faceted search refinements, spelling correction, synonyms, and phrase matching. · swiftype.com, 8 Oct 2026
- Security
- Swiftype states it is SOC 2 compliant and lists encryption in transit and at rest, SAML-based SSO, and granular content permissions among its security features. · swiftype.com, 8 Oct 2026
- Support
- The pricing page lists email support, response time SLA, dedicated point of contact, and integration consultation among its support offerings. · swiftype.com, 8 Oct 2026
Where Swiftype stands on Freedom251
- Site Search Software#21 of 25
- Search Databases#26 of 30