Freedom251 › Social Media Moderation Software
Superpower
What Superpower is
Superpower is a web platform for managing social comments, direct messages, and leads with AI moderation and replies. It can filter spam, scam links, competitor mentions, bot comments, hate speech, and other specified content, then surface interactions for human attention. Its AI learns from a brand’s content, FAQs, tone, and product information to draft replies in that brand voice. Teams can review, edit, or approve drafts before posting, while the Full Service option can handle replies for the customer. Automated social care supports multi-turn DM conversations and escalates unresolved or complex cases to human support. Lead capture collects email or phone details and routes them to Klaviyo, HubSpot, Salesforce, Slack, or custom webhooks. A visual automation builder supports branching, AI intent detection, rule-based triggers, and workflow testing. Facebook and Instagram support posts, DMs, mentions, and Meta ads, including dark posts; TikTok, LinkedIn, and YouTube are roadmap items. Pro costs $199 a month, Elite costs $450 a month, and a 7-day trial is available.
Who it suits
Superpower suits brands and agencies managing Facebook and Instagram comments, DMs, moderation, and lead capture. Agencies can use its dashboard for multiple client accounts, separate brand voices, and routed escalations.
What it does well
- Filters spam, scams, bots, and hate speech
- Generates replies in a brand voice
- Supports human review and escalation
- Routes leads to major business tools
- Provides visual workflow automation
What to know first
- No free plan
- Pro costs $199 a month
- Elite costs $450 a month
- TikTok, LinkedIn, and YouTube are roadmap items
Limits
There is no free plan. Pro costs $199 a month and is limited to moderation, while Elite costs $450 a month and adds unlimited generated replies; the trial lasts seven days.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | Moderation only · custom one-time onboarding with custom automod rules · email support · analytics dashboard · multi-user support | $199 a month |
| Elite | Moderation + unlimited replies generated · Slack support · custom onboarding · ongoing automod and reply updates · monthly AI sentiment analysis | $450 a month |
| Done For You | Contact for Pricing · Done-for-you social media engagement · unlimited moderation, replies, and DMs · priority email, chat, and phone support · priority feature building · enterprise-grade onboarding · comprehensive analytics and reporting · daily, weekly, and monthly updates | On request |
As superpower.social lists them, read 2 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Superpower website
- Start the 7-day trial
- Choose Pro or Elite, or contact Superpower about Done For You
- Connect Facebook or Instagram accounts
- Train the AI with brand content, FAQs, tone, and product information
- Build and test automation workflows
- Review or approve generated replies before posting
Verdict
Superpower combines automated moderation, AI-assisted replies, social care, lead routing, and workflow rules for Facebook and Instagram. It offers a trial but no free plan, and several other networks remain roadmap items.
Questions
How much does Superpower cost?
Pro is $199 a month, Elite is $450 a month, and Done For You is listed as contact for pricing.
Is there a free plan or trial?
There is no free plan, but a 7-day trial is available.
Which social networks are supported?
Facebook and Instagram support posts, DMs, mentions, and Meta ads, including dark posts. TikTok, LinkedIn, and YouTube are described as roadmap items.
Can replies be reviewed before posting?
Yes. AI-generated replies can be reviewed, edited, or approved before posting.
Where can captured leads be sent?
Lead details can be routed to Klaviyo, HubSpot, Salesforce, Slack, or custom webhooks.
What support comes with the plans?
Pro lists email support, while Elite lists Slack support. The Done For You option lists priority email, chat, and phone support.
Facts from Superpower's own pages
- Agency use
- The agency dashboard displays client accounts together, with separate brand voices and automation rules and escalations routed to the appropriate person. · superpower.social, 2 Oct 2026
- Automation builder
- The visual automation builder supports branching conditions and actions, AI intent detection, rule-based triggers, and workflow testing before launch. · superpower.social, 2 Oct 2026
- Brand voice
- Superpower trains its AI on a brand’s content, FAQs, tone, and product information to generate replies in the brand voice. · superpower.social, 2 Oct 2026
- Data deletion
- The privacy policy says users can request deletion by email and that data will be deleted within 30 days unless retention is legally required. · superpower.social, 2 Oct 2026
- Lead capture
- Lead capture can collect email or phone details and route leads to Klaviyo, HubSpot, Salesforce, Slack, or custom webhooks. · superpower.social, 2 Oct 2026
- Meta integration
- Superpower says its Meta integration is reviewed and approved by Meta and uses official API access rather than scrapers. · superpower.social, 2 Oct 2026
- Moderation
- Its moderation can filter spam and scam links, competitor mentions, bot comments, hate speech, and other specified content. · superpower.social, 2 Oct 2026
- Privacy and security
- The privacy policy says Superpower takes reasonable measures to protect personal information and does not guarantee absolute security. · superpower.social, 2 Oct 2026
- Product
- Superpower handles social comments, DMs, and leads with AI moderation and replies, surfacing interactions that need a human. · superpower.social, 2 Oct 2026
- Reply review
- AI-generated replies can be reviewed, edited, or approved before posting, and the Full Service option can handle replies for the customer. · superpower.social, 2 Oct 2026
- Social care
- Automated social care supports multi-turn DM conversations and can hand unresolved or complex cases to human support. · superpower.social, 2 Oct 2026
- Social networks
- The FAQ says Facebook and Instagram are supported for posts, DMs, mentions, and Meta ads including dark posts; TikTok, LinkedIn, and YouTube are described as on the roadmap. · superpower.social, 2 Oct 2026
- Support
- The homepage says customers get a Slack channel for support and visibility, while the pricing page lists email support for Pro and Slack support for Elite. · superpower.social, 2 Oct 2026
Where Superpower stands on Freedom251
- Social Media Moderation Software#24 of 28