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Respondology
What Respondology is
Respondology is a web-based platform for handling social comments through moderation, insights, and AI-assisted replies. Its Moderate product detects spam, scams, bots, and abuse across paid, organic, and creator content, then helps protect brand spaces discreetly. Discover reports sentiment, trends, and signals across a brand, competitors, and creators. Respond uses AI agents trained on a brand voice to answer questions, capture demand, and build community through replies. Supported social platforms include Facebook, Instagram, TikTok, LinkedIn, YouTube, and Threads; YouTube campaign support covers organic posts only. Campaign coverage also includes paid, organic, and influencer content on Facebook, Instagram, TikTok, and LinkedIn. Respondology says it works alongside services such as Hootsuite, Sprinklr, and SproutSocial, with enterprise SMM integrations and custom integrations available by request. Social access uses official authorization flows, does not require user passwords, and excludes DMs. The maker states that it has SOC 2 Type II certification, and its Trust Center offers SOC 2 Type 2, GDPR, and CCPA materials. The platform is paid, with a 14-day Discover trial. Pricing starts at $1,000/mo (annual), varies by social assets and product tier, and is not based on comment volume. Plans are billed annually. Plans include one month of onboarding with a dedicated Client Success Manager; continued support after that is an add-on.
Who it suits
Respondology suits brands, agencies, and businesses that need social-comment moderation, audience insights, or brand-voice replies. Its maker also positions the platform for major sports leagues, and its supported campaign types cover paid, organic, and influencer content.
What it does well
- Moderates spam, scams, bots, and abuse across multiple content types.
- Provides sentiment, trend, and signal insights.
- AI agents can reply in a brand voice.
- Supports six social platforms, including Threads.
- A 14-day Discover trial can analyze public handles without integrations or keywords.
- Uses official social authorization and does not access DMs.
What to know first
- Web-only platform.
- No free plan.
- Standard plans are English-only.
- Continued support after the included onboarding month costs extra.
Limits
The 14-day trial is for Discover. Discover Standard includes English only and a 30-day historical export; Respond Standard is English-only, and Moderate Standard is English-only with a 30-day historical data export. Continued support after the included one-month onboarding is an add-on.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Discover Standard | All plans billed annually · Unlimited comments, topics, and team seats · Owned social accounts · English only · 30-day historical export | $1,000 a year |
| Respond Standard | All plans billed annually · Unlimited comments, social handles and ad accounts, and team seats · Instagram, Facebook, and TikTok · English only | $1,500 a year |
| Moderate Standard | All plans billed annually · Unlimited comments, social handles and ad accounts (billed per handle, per platform), and team seats · English only · 30-day historical data export | $1,500 a year |
| Respond Enterprise | All plans billed annually · Everything in Plus · Multi-organization management · Single sign-on | On request |
| Moderate Plus | All plans billed annually · Unlimited comments, social handles and ad accounts (billed per handle, per platform), and team seats · 100+ languages · 90-day historical data export | On request |
| Discover Enterprise | All plans billed annually · Unlimited comments, topics, team seats, and historical data export · Owned and unowned social accounts · Custom integrations | On request |
| Respond Plus | All plans billed annually · Everything in Standard · Promoter and Support agents · Expert agent marked coming soon · Multilingual responses | On request |
| Moderate Enterprise | All plans billed annually · Unlimited comments, social handles and ad accounts (billed per handle, per platform), and team seats · Organic, paid, and influencer campaigns · Unlimited historical data export | On request |
The first 8 of 9 plans, as respondology.com lists them, read 7 Oct 2026. The maker's own page has the final word. Every plan
Getting started
- Visit https://respondology.com/.
- Start the 14-day Discover trial to analyze public handles without integrations or keywords.
- Use the official authorization flow for the social platforms you want to connect.
- Choose a product tier; plans are billed annually.
- Use the included one-month onboarding with a dedicated Client Success Manager.
Verdict
Choose Respondology if you need social-comment moderation, insights, or AI-assisted replies across supported brand accounts and campaigns. Look elsewhere if you need a free plan, non-web access, or continued support included beyond the first onboarding month.
Questions
Is there a free plan or trial?
There is no free plan. Respondology offers a 14-day free Discover trial that can analyze public handles without integrations or keywords.
How much does Respondology cost?
The listed starting price is From $1,000/mo (annual). Plans are billed annually, and pricing depends on the number and size of social assets and the product tier, not comment volume.
Which social platforms does it support?
The listed platforms are Facebook, Instagram, TikTok, LinkedIn, YouTube, and Threads. YouTube campaign support is for organic posts only.
What are the main Respondology products?
Moderate detects and protects against spam, scams, bots, and abuse; Discover provides sentiment, trends, and signals; Respond uses brand-voice AI agents for replies.
Does it integrate with social media management services?
Respondology says it works alongside services such as Hootsuite, Sprinklr, and SproutSocial. Enterprise plans list SMM platform integrations, and custom integrations are available by request.
What security and access details does the maker provide?
The maker states that Respondology has SOC 2 Type II certification, and its Trust Center provides SOC 2 Type 2, GDPR, and CCPA materials. It uses official social authorization flows, does not need user passwords, and does not access DMs.
Facts from Respondology's own pages
- Access model
- It uses social platforms’ official authorization flows, requests only the access needed for moderation and analysis, does not need user passwords, and does not access DMs. · respondology.com, 7 Oct 2026
- Audience
- The company says it serves businesses with moderation needs and positions its platform for brands, agencies, and major sports leagues. · respondology.com, 7 Oct 2026
- Campaign coverage
- The platform supports paid, organic, and influencer campaigns across Facebook, Instagram, TikTok, LinkedIn, and YouTube organic posts. · respondology.com, 7 Oct 2026
- Comment insights
- Discover provides sentiment, trends, and signals across a brand, competitors, and creators. · respondology.com, 7 Oct 2026
- Engagement
- Respond uses AI agents trained on a brand voice to answer questions, capture demand, and build community through replies. · respondology.com, 7 Oct 2026
- Integrations
- Respondology says it works alongside social media management services such as Hootsuite, Sprinklr, and SproutSocial; enterprise plans list SMM platform integrations and custom integrations are offered by request. · respondology.com, 7 Oct 2026
- Moderation
- Moderate detects and discreetly protects against spam, scams, bots, and abuse across paid, organic, and creator content. · respondology.com, 7 Oct 2026
- Pricing limits
- Pricing depends on the number and size of social assets and the product tier; the maker says it does not charge based on comment volume. · respondology.com, 7 Oct 2026
- Product
- Respondology describes itself as an AI platform for social comments that protects brands, surfaces insights, and helps engage communities. · respondology.com, 7 Oct 2026
- Security
- The maker states it has SOC 2 Type II certification; its Trust Center lists SOC 2 Type 2, GDPR, and CCPA compliance materials and provides access to reports and policies. · trust.respondology.com, 7 Oct 2026
- Social networks
- The site lists Facebook, Instagram, TikTok, LinkedIn, YouTube, and Threads as supported social platforms; YouTube support for campaigns is organic posts only. · respondology.com, 7 Oct 2026
- Support
- Plans include complimentary one-month onboarding with a dedicated Client Success Manager, while continued support after that month is an add-on. · respondology.com, 7 Oct 2026
- Trial
- The maker offers a 14-day free Discover trial that can analyze public handles without integrations or keywords. · respondology.com, 7 Oct 2026
Where Respondology stands on Freedom251
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