Streem Social Listen

Streem Social Listen is a web-based social intelligence and media-monitoring service for communications teams. It fits corporate, government and agency organisations that need to follow public conversations alongside web and news coverage. The service is strongest when a team needs connected monitoring, reporting and publishing controls rather than a single-network dashboard.

Overview

Streem combines social listening with web and news monitoring so communications staff can follow how audiences and journalists respond as a story develops. Social activity can connect to Streem Instant Insights dashboards, giving teams a broader view than network-by-network statistics alone.

Founded in 2013 and headquartered in Sydney, Streem operates as an independent brand within the Cision group. Its stated audience is corporate, government and agency organisations across Australia and New Zealand. Access is web-based, with the platform described as usable on desktop, tablet and mobile.

Key features

Wide source coverage

Listen monitors Facebook, X/Twitter, Instagram, YouTube, Reddit, TikTok, Bluesky and additional sources. Web and news monitoring are included alongside social feeds, which suits public-relations, reputation and issues-management teams that need to trace a narrative across channels. Teams focused on one network may find this breadth more than they need.

Streams, filters and alerts

Users can create social streams and filter results into tailored views, then report on relevant mentions. Preference-based notifications help teams follow selected conversations without watching every feed continuously. Real-time tracking is useful when response speed matters, while reports provide a record for internal or stakeholder updates.

Combined reach and sentiment

Streem positions the combined social and media view as a way to measure total reach and sentiment across traditional and social channels. Sentiment analysis adds interpretation to mention counts, although teams should still apply communications judgement to context and tone.

Engage publishing workflow

The related Engage tool can schedule, publish and report on owned Facebook, Twitter, LinkedIn and Instagram accounts. A collaborative content calendar and authorisation controls keep unapproved material from going live, making it more suitable for organisations with formal review processes. Engage can analyse channel and post performance and export reports as PDF.

Support and data handling

Streem describes a team of more than 170 account managers, media analysts, engineers and product specialists. Personal information is stored primarily in Sydney on Google Cloud Services and Amazon Web Services systems, with SSL encryption used when transmitting highly confidential information. Its privacy policy references the Australian Privacy Act 1988 and New Zealand Privacy Act 2020. Terms limit access to internal research for the named account entity or individual.

Pricing

Streem Social Listen uses paid, custom pricing. The product page directs prospective customers to book a demo and does not show plan prices, seat allowances, quotas, trial length or renewal terms. That approach can work for organisations expecting a tailored media-intelligence service, but buyers needing a published price or self-serve checkout must request a quote before comparing cost.

Platforms

The service runs on the web and is described as available on desktop, tablet and mobile. Listening covers Facebook, X/Twitter, Instagram, YouTube, Reddit, TikTok, Bluesky and more, while Engage publishes to Facebook, Twitter, LinkedIn and Instagram.

Who it's for

Choose Streem for corporate, government or agency communications teams in Australia and New Zealand that need social, web and news monitoring in one workflow. It is particularly relevant when teams must track narratives in real time, quantify reach and sentiment, and route owned social posts through approval controls. It is a weaker fit for individuals or small teams seeking transparent subscription plans and a quick self-service start.

Pros and cons

• Pro: Monitoring spans seven named social networks plus web and news, supporting cross-channel narrative tracking.
• Pro: Streams, filters, alerts, reporting and Instant Insights connections support ongoing communications operations.
• Pro: Engage adds approval controls, scheduling and PDF performance reports for owned accounts.
• Con: Pricing is custom and demo-led, with no published plan or usage limits to evaluate online.
• Con: The broad feature set is aimed at organised communications teams rather than buyers wanting a lightweight listening-only tool.

Alternatives

For a broader directory of public-relations tools, see Public Relations (PR) Software; for listening-focused options, browse Social Media Listening Software.

Prezly AI Press Release Optimizer is a better starting point if you want a freemium service with a free plan and trial, API and web access, and clearly scoped contact limits by plan.

Pick Agility PR Solutions when monitoring Twitter, Facebook, Instagram, YouTube and Reddit with trend, engagement, sentiment and share-of-voice tracking is the priority.

Critical Mention suits organisations seeking tailored earned-media packages, API access for partners and special nonprofit rates.

Choose Muck Rack for media monitoring and alerts combined with a media database, pitching and reporting, with self-led onboarding on its Starter plan.

Onclusive Social is an alternative paid web service sold through custom pricing and a demo.

Signal AI is another paid option aimed at organisations buying enterprise plans through a demo.

CARMA is worth considering if Android and iOS access and monitoring across online, print, broadcast and social media matter.

Propel fits teams that prefer published plan scopes such as user counts, monitoring-alert quotas, unlimited contacts and unlimited pitches.

Verdict

Streem Social Listen is a strong choice for established communications teams that need broad social coverage joined to web and news monitoring, with sentiment analysis and controlled publishing through Engage. Look elsewhere if transparent pricing, a free tier or a self-serve subscription is essential, because buying starts with a demo and custom quote.