STAAH ReviewMinder
What STAAH ReviewMinder is
STAAH ReviewMinder is an online reputation management tool for hotels and other accommodation providers. It gathers reviews from TripAdvisor, Booking.com, Airbnb, Google, Expedia, Agoda, Go-MMT, Tiket.com, Traveloka and Travelguru. A central dashboard groups feedback by score and sentiment, combines category ratings, and shows overall statistics. Users can search by keyword, guest name, title or source and extract reports from selected criteria. Properties can email review requests and pre-arrival welcome messages with customizable templates and optional reminders. A website widget displays selected reviews; ratings of 3 or higher are published by default unless changed. Replies can be sent inside the tool for Booking.com, Airbnb, Expedia and Google, while other channels redirect to their extranets. Reviews are fetched daily by default, with Expedia reviews supplied as posted. Competitor analysis uses TripAdvisor data for up to four properties. ReviewMinder runs on web, Android and iOS, with alerts and a free demo request.
Who it suits
It suits hotels and accommodation providers managing guest reviews and online reputation across multiple channels.
What it does well
- Central dashboard combines scores and sentiment
- Search by keyword, guest, title, or source
- Email requests and welcome messages
- Website review widget included
- Web, Android, and iOS access
What to know first
- Pricing is available only on request
- Replies unavailable for some channels
- Most reviews fetched once daily
- Competitor analysis limited to four properties
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| STAAH ReviewMinder | Pricing not stated; schedule a demo | On request |
As staah.com lists them, read 13 Oct 2026. The maker's own page has the final word.
Verdict
ReviewMinder centralizes accommodation reviews, messaging, reporting and selected reply functions. Its channel-specific reply limits and daily retrieval schedule should be checked against your workflow.
Facts from STAAH ReviewMinder's own pages
- Central dashboard
- The dashboard summarizes reviews by score and sentiment, and overall statistics combine category ratings from multiple channels. · support.staah.com, 12 Oct 2026
- Competitor analysis
- Competitor analysis is enabled on request or at signup, supports up to four competitor properties, and uses information derived from TripAdvisor. · support.staah.com, 13 Oct 2026
- Competitor and channel limits
- The maker says some channels support review retrieval without a channel-manager connection but do not offer review replies through ReviewMinder. · support.staah.com, 12 Oct 2026
- Dashboard
- The dashboard summarizes received reviews by score and sentiment, with combined category averages from multiple channels. · support.staah.com, 13 Oct 2026
- Demo
- STAAH’s ReviewMinder page invites visitors to schedule a free demo. · go.staah.com, 12 Oct 2026
- Guest messaging
- Properties can send review requests and welcome emails, with customizable templates and optional automatic reminders. · support.staah.com, 13 Oct 2026
- Integrations
- ReviewMinder can retrieve reviews from Expedia, Agoda, Go-MMT, Tiket.com, Traveloka, and Travelguru without a channel manager connection; those channels do not support replying through the tool. · support.staah.com, 13 Oct 2026
- Mobile apps
- STAAH says ReviewMinder is available as a mobile app for both Google and Apple platforms. · blog.staah.com, 13 Oct 2026
- Platforms
- STAAH provides a Review Minder mobile app for iPhone and iPad, and lists a Review Minder app on Google Play. · apps.apple.com, 12 Oct 2026
- Pricing
- The product page offers a free demo request form but does not list a subscription price. · go.staah.com, 13 Oct 2026
- Purpose
- ReviewMinder is an online reputation management tool for accommodation providers to manage reviews and guest satisfaction. · support.staah.com, 13 Oct 2026
- Reply limits
- Replies can be sent from ReviewMinder for Booking.com, Airbnb, Expedia, and Google; other channels redirect users to their extranet. · support.staah.com, 13 Oct 2026
- Reporting and search
- The product offers review keyword search, review lookup by guest name, title, or source, and reports based on selected search criteria. · support.staah.com, 12 Oct 2026
- Reports
- The product includes reports that can be extracted using selected search criteria. · support.staah.com, 13 Oct 2026
- Request channels
- email · support.staah.com, 22 Sept 2026
- Review collection
- Properties can email guests review requests and send welcome emails before check-in. · support.staah.com, 12 Oct 2026
- Monitoring alerts
- Yes · support.staah.com, 22 Sept 2026
- Review responses
- The maker says replies from within ReviewMinder are currently supported for Booking.com, Airbnb, Expedia, and Google; other channels redirect users to their extranets. · support.staah.com, 12 Oct 2026
- Review retrieval
- Reviews are fetched once a day by default, while Expedia supplies reviews as soon as they are posted. · support.staah.com, 13 Oct 2026
- Review search
- Users can search reviews by guest name, review title, or source, and use keyword search. · support.staah.com, 13 Oct 2026
- Review sources
- TripAdvisor,Booking.com,Airbnb,Google,Expedia,Agoda,Go-MMT,Tiket.com,Traveloka,Travelguru · support.staah.com, 22 Sept 2026
- Review widget
- Properties can add a review widget to their website, and reviews rated 3 or above are published by default unless the setting is changed. · support.staah.com, 13 Oct 2026
- Review widgets
- Properties can add a ReviewMinder widget to their website using a script provided in the module. · support.staah.com, 12 Oct 2026
- Security
- The pages reviewed did not state ReviewMinder-specific security or compliance certifications. · support.staah.com, 13 Oct 2026
Where STAAH ReviewMinder stands on Freedom251
- Booking Engine#8 of 25
- Review Management Software#144 of 164