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SpringEdge Voice Broadcasting

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What SpringEdge Voice Broadcasting is

SpringEdge Voice Broadcasting is a cloud API for automated outbound calls and interactive voice response (IVR) flows, available through web and API platforms. It sends prerecorded audio or text-to-speech messages to contact lists, with campaign scheduling, retries for unanswered calls and real-time reports. Text-to-speech supports English, Hindi and other Indian regional languages. A visual drag-and-drop builder creates multi-level menus, gathers caller input, routes calls, uses dynamic audio and connects webhooks. Other tools include REST APIs, DTMF input, caller number masking, progressive dialing, click-to-call, intelligent routing and call recording. The dashboard tracks duration, pickup rates, DTMF responses and conversions; reports can be exported or connected to BI tools by API. SpringEdge says virtual numbers are available in 85+ countries, subject to regional availability. Calls are billed in 15-second pulses once answered; busy and unanswered calls are not charged. A free account includes Voice test credits without upfront payment or a credit card. The paid service starts at ₹0.14, with pay-as-you-go rates varying by prepaid credit tier. SpringEdge lists technical support by phone and email.

Who it suits

It suits enterprises and businesses using automated calls for reminders, promotions, alerts, confirmations, surveys or campaigns. Developers can use its APIs and webhooks to connect voice flows with web or mobile apps and BI tools.

What it does well

  • Schedules campaigns and retries unanswered calls
  • Supports multilingual text-to-speech
  • Visual builder handles multi-level IVR menus
  • Reports include pickup rates and conversions
  • Free account includes test credits

What to know first

  • No free plan
  • Paid rates depend on prepaid credit tier
  • Calls are billed in 15-second pulses
  • Virtual-number availability depends on region

Limits

The pay-as-you-go plan requires at least 25,000 prepaid credits. Rates are ₹0.16 per pulse for 25,000–50,000 credits, ₹0.15 for 50,000–1,00,000, and ₹0.14 above 1,00,000; prices exclude GST.

Plans

PlanBilled and limitsPrice
Voice Broadcasting pay-as-you-goPrepaid credits; tier rate depends on credits purchased in one transaction; prices exclude GST. · 25,000-credit minimum purchase · ₹0.16/pulse for 25,000–50,000 · ₹0.15/pulse for 50,000–1,00,000 · ₹0.14/pulse for 1,00,000+ · contact sales above 10,00,000On request

As springedge.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the SpringEdge Voice Broadcasting website
  2. Create a free SpringEdge account without upfront payment or a credit card
  3. Use complimentary Voice test credits
  4. Build campaigns or IVR flows in the web interface
  5. Connect applications through REST APIs and webhooks

Verdict

SpringEdge combines outbound voice campaigns with configurable IVR flows, reporting and API connections. Its free account offers test credits, while ongoing calls use prepaid, tiered billing.

Questions

Is there a free plan?

No. A free account does include complimentary Voice test credits and requires no upfront payment or credit card.

How is calling billed?

Calls are charged per 15-second pulse, with billing starting when a call is answered. Unanswered and busy calls are not charged.

What platforms are supported?

SpringEdge Voice Broadcasting is offered through web access and APIs.

Which languages can text-to-speech use?

It supports English, Hindi and other Indian regional languages.

Does it provide virtual phone numbers?

SpringEdge says numbers are available in more than 85 countries, subject to regional availability.

What does the pay-as-you-go plan cost?

The listed rates are ₹0.16, ₹0.15 or ₹0.14 per pulse according to prepaid credit volume, with a 25,000-credit minimum. Prices exclude GST.

Facts from SpringEdge Voice Broadcasting's own pages

Analytics
The dashboard tracks call duration, pickup rates, DTMF responses, and conversions, and supports report exports and BI integration through an API. · springedge.com, 8 Oct 2026
Billing limit
Voice calls are charged per 15-second pulse; billing starts when a call is answered, and unanswered or busy calls are not charged. · springedge.com, 8 Oct 2026
Broadcasts
It sends prerecorded audio or text-to-speech messages to contact lists, with campaign scheduling, retry logic for unanswered calls, and real-time reporting. · springedge.com, 8 Oct 2026
Call tools
Features include REST APIs, DTMF input collection, caller number masking, progressive dialing, click-to-call, intelligent call routing, and call recording. · springedge.com, 8 Oct 2026
Headquarters
Bangalore, India · springedge.com, 28 Sept 2026
Integrations
The voice service exposes REST APIs and supports webhooks; the maker describes embedding in mobile or web apps and connecting reports to BI tools through an API. · springedge.com, 8 Oct 2026
Intended users
The maker positions the service for enterprises and businesses using voice for payment reminders, promotions, emergency alerts, appointment confirmations, surveys, and political campaigns. · springedge.com, 8 Oct 2026
IVR builder
A visual drag-and-drop builder supports multi-level menus, caller input collection, call routing, dynamic audio, and webhooks. · springedge.com, 8 Oct 2026
Product
SpringEdge Voice is a cloud API for automated outbound voice broadcasting and IVR call flows. · springedge.com, 8 Oct 2026
Security and privacy
The product page says number masking protects customer and agent privacy and that recordings can be stored, retrieved, played back, and shared securely from the dashboard. · springedge.com, 8 Oct 2026
Support
SpringEdge lists technical support for integration help and troubleshooting, and provides contact by phone and email. · springedge.com, 8 Oct 2026
Text-to-speech
The service converts message text into speech in multiple languages, including English, Hindi, and other Indian regional languages. · springedge.com, 8 Oct 2026
Trial
A free SpringEdge account includes complimentary test credits for Voice, with no upfront payment or credit card required. · springedge.com, 8 Oct 2026
Virtual numbers
SpringEdge says it offers virtual phone numbers in 85+ countries, with availability depending on the preferred region. · springedge.com, 8 Oct 2026

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