Spoonity

What Spoonity is

Spoonity is a digital loyalty platform for quick-serve food and beverage businesses and restaurant chains. Businesses can tailor the platform by adding or removing features, then offer customizable rewards, gift and e-gift cards, digital coupons, points rewards, memberships, and promotional campaigns. Marketing tools include customer segmentation, unlimited email campaigns, and unlimited push notification and in-app campaigns. Spoonity says it applies customer data, analytics, artificial intelligence, and machine learning to personalization and predictive analytics. Named restaurant POS integrations include Oracle Micros RES 3700 and Simphony, NCR Aloha, PAR PixelPoint, Clover, TCPOS, and Revel; other partners include GloriaFood, Stripe, MailChimp, and AWS. Custom-branded mobile loyalty apps can include ordering, promotions, push notifications, and POS integration. Developers can use a portal with API references and workflows for orders, accounts, user profiles, and in-app messages. Spoonity states that its software is PCI DSS-compliant and includes fraud-prevention measures. Pricing is available on request, and a setup fee varies with customization.

Who it suits

Spoonity suits quick-serve food and beverage businesses and restaurant chains that want to tailor loyalty programs and connect them to POS systems. Its mobile apps and developer API also suit businesses needing branded customer apps or custom integrations.

Limits

Pricing is personalized, and a setup fee applies; its amount varies with the level of customization. The listed plan describes à-la-carte features and pricing tailored to the brand and loyalty program.

Getting started

1. Visit the Spoonity website.
2. Contact Spoonity to request pricing tailored to your brand and loyalty program.
3. Discuss the features and customization level for the program.
4. Account for the setup fee, which varies with customization.
5. Review the POS and other integrations relevant to your business.

Verdict

Spoonity combines loyalty features, marketing campaigns, branded mobile apps, and restaurant POS integrations in a customizable platform. Businesses should request pricing and account for a setup fee that depends on customization.