Freedom251 › Billing and Provisioning Software
Splynx
What Splynx is
Splynx is an ISP management platform that combines subscriber billing with network management, CRM, ticketing, field services, and inventory. Its billing tools cover recurring and prepaid charges, payment collection, fees and taxes, accounting integrations, and VoIP billing. Network capabilities include IPv4 and IPv6 address management, RADIUS authentication and speed limits, monitoring and backups through SNMP, PING, and SSH, plus TR-069 device provisioning. The platform says it supports hardware or software managed through RADIUS, SNMP, API, TR-069, or SSH, and lists integrations including WhatsApp, Zoho Books, PayEx, QuickBooks, Netcash, Xero, Huawei, Stripe, Preseem, and Whalebone. Cloud is the default deployment, with on-premise installation also possible. The entry-level license covers up to 400 subscribers, with license counts set in increments of 100; customers with more than four active services can count as additional subscribers. A 15-day free trial is available without a credit card and includes billing, RADIUS, CRM, and field service modules.
Who it suits
Splynx is aimed at small to medium-sized companies running internet service operations. It may suit teams looking to manage billing, network operations, customer support, and field services in one platform.
What it does well
- Handles both recurring and prepaid billing.
- Includes IPv4 and IPv6 address management.
- Offers cloud or on-premise deployment.
- 15-day trial does not require a credit card.
- Lists integrations including QuickBooks, Xero, and Stripe.
What to know first
- No free plan is listed.
- Entry-level license covers up to 400 subscribers.
- Licensing is calculated in intervals of 100.
- Extra dedicated support costs 70 USD per hour.
Limits
The entry-level license covers up to 400 active subscribers, and licenses are counted in intervals of 100. Customers with more than four active services can count as additional subscribers. Subscription support includes up to two ticket answers per day per end user.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Splynx ACS 1000 devices | $100 /month · Up to 1,000 devices | $100 a month |
| ACS 1000 devices | Monthly subscription add-on · Up to 1,000 TR-069 CPE devices | $100 a month |
| Splynx ACS 10000 devices | $1000 /month · Up to 10,000 devices | $1,000 a month |
| ACS 10000 devices | Monthly subscription add-on · Up to 10,000 TR-069 CPE devices | $1,000 a month |
| Whalebone Peacemaker with Content Filtering | $160/month for up to 1,700 subscribers, then $0.095 per subscriber · Security, management and content filtering | $160 a month |
| Splynx ACS 2000 devices | $200 /month · Up to 2,000 devices | $200 a month |
| Entry license (up to 400 active subscribers) | $220 Splynx license plus $35 maintenance fee · Up to 400 active subscribers · 2 CPUs · 4GB RAM · 80GB NVMe | $255 a month |
| Splynx ACS 3000 devices | $300 /month · Up to 3,000 devices | $300 a month |
The first 8 of 12 plans, as splynx.com lists them, read 4 Oct 2026. The maker's own page has the final word. Every plan
Getting started
- Open the Splynx website
- Choose cloud deployment or arrange an on-premise installation
- Start the 15-day free trial without entering a credit card
- Use the billing, RADIUS, CRM, and field-service modules during the trial
- Connect supported systems through RADIUS, SNMP, API, TR-069, or SSH
- Configure subscriber-based licensing for your active customer count
Verdict
Splynx brings billing, network tools, and customer operations together for ISP teams, with cloud and on-premise deployment options. Review subscriber counting and the paid subscription terms before choosing a license.
Questions
Is there a free plan?
No. Splynx is a paid product, but it offers a 15-day free trial without a credit card.
Which platforms are supported?
Splynx lists web, Android, iOS, API, and self-hosted platforms.
Can Splynx be installed on-premise?
Yes. Cloud installation is the default, and on-premise installation is also possible.
What does the trial include?
The 15-day trial includes platform features such as billing, RADIUS, CRM, and field-service modules.
How is the entry license sized?
The entry-level license covers up to 400 subscribers, with licenses calculated in intervals of 100.
What integrations are listed?
Listed integrations include WhatsApp, Zoho Books, PayEx, QuickBooks, Netcash, Xero, Huawei, Stripe, Preseem, and Whalebone.
Facts from Splynx's own pages
- API
- Splynx publishes a REST-style API v2.0 with OpenAPI documentation and endpoints for billing, tariffs, customers, portals, authentication and administration. · api-doc.splynx.com, 15 Oct 2026
- API authentication
- The API documents Basic authentication, HMAC signature authentication and expiring access tokens; access tokens last 30 minutes. · api-doc.splynx.com, 15 Oct 2026
- Audience
- Splynx says it aims to help small to medium-sized companies, and describes the product as an ISP billing and network management system. · splynx.com, 4 Oct 2026
- Billing
- The platform automates recurring and prepaid billing, prorating, cancellations, discounts, fees, refunds, invoices and multiple payment channels. · splynx.com, 15 Oct 2026
- Company
- The site identifies the maker as Splynx s.r.o. and lists its Prague, Czech Republic address as K Metru 227/8, 15521. · splynx.com, 4 Oct 2026
- Company founded
- LinkedIn lists Splynx as founded in 2016. · linkedin.com, 15 Oct 2026
- Company headquarters
- LinkedIn lists the headquarters in Prague, Czech Republic. · linkedin.com, 15 Oct 2026
- Company history
- A Splynx 6.0 announcement says the ISP framework started 10 years ago; the opened official pages do not state a founding year. · splynx.com, 4 Oct 2026
- Company legal name
- The product and apps identify the maker as Splynx s.r.o. · linkedin.com, 15 Oct 2026
- Company size
- LinkedIn lists a company size of 51–200 employees and shows 48 employees on the company page. · linkedin.com, 15 Oct 2026
- Compatibility
- Splynx says it is compatible with hardware or software managed via RADIUS, SNMP, API, TR-069, or SSH. · splynx.com, 4 Oct 2026
- CRM
- Customer and lead records combine account information, services, documents, billing, tasks, communications and activity history. · splynx.com, 15 Oct 2026
- Customer portal
- The self-service portal lets customers manage profiles and services, view usage and finances, pay invoices and open or follow support tickets. · splynx.com, 15 Oct 2026
- Deployment
- Cloud installation is the default, and on-premise installation is also possible. · splynx.com, 4 Oct 2026
- Documentation
- Documentation is provided through a knowledge base, FAQ, how-to videos, API reference, deployment guides and a support forum. · splynx.com, 15 Oct 2026
- Extensibility
- The vendor describes add-on modules, hooks and webhooks for custom modules, event-driven workflows and third-party integrations. · splynx.com, 15 Oct 2026
- Field service
- Scheduling and field-service tools provide calendars, work orders, checklists, maps, technician tasks and a mobile technician app. · splynx.com, 15 Oct 2026
- GDPR responsibility
- For on-premise installations, the ISP customer is responsible for physical server security and for obtaining permissions to store sensitive customer fields. · splynx.com, 15 Oct 2026
- Integrations
- Public integrations include WhatsApp, Zoho Books, QuickBooks, Xero, NetSuite, PayPal, GoCardless, Authorize.net, Braintree, M-Pesa, Mailjet, Huawei GPON and Whalebone. · splynx.com, 15 Oct 2026
- Inventory
- Inventory features track stock across locations and support supplier management, invoicing, equipment assignment, sales and rentals. · splynx.com, 15 Oct 2026
- Limit: bugs
- A Capterra reviewer mentions occasional small issues or bugs despite generally reliable operation. · capterra.com, 15 Oct 2026
- Limit: missing integrations
- A Capterra reviewer says there are integrations they would still like to have. · capterra.com, 15 Oct 2026
- Limit: subscription-only licensing
- The vendor states that it does not offer a perpetual one-time license; licensing is subscription-based and scales with active subscribers. · splynx.com, 15 Oct 2026
- Limit: support consistency
- A Trustpilot reviewer reports inconsistent response times and difficulty getting support to acknowledge or resolve a problem. · trustpilot.com, 15 Oct 2026
Where Splynx stands on Freedom251
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