Freedom251 › AI Noise Cancellation Software
SoliCall Noise Firewall
What SoliCall Noise Firewall is
SoliCall Noise Firewall is software for call centers and crowded workspaces that removes ambient noise and nearby voices so customers are less likely to overhear other conversations. It can filter voices from agents and supervisors as well as other background sounds. SoliCall says the audio processing can improve the accuracy of transcription and other voice analytics. The product correlates audio across calls to create a Noise Map and statistics for identifying noisy agents and monitoring call quality. A browser-based dashboard provides live call statistics and aggregated figures for completed calls. Noise Firewall can be deployed on-premise without a cloud connection, in centralized or distributed configurations; SoliCall says monitoring data remains on-premise. SoliCall Connect works with Windows softphones, including Avaya, Genesys, RingCentral, Zoom, and Teams, and with browser-based softphones such as Amazon Connect and NICE inContact. PBXMate for Call Centers connects to telephony infrastructure over SIP, as a phone proxy or PBX trunk.
Who it suits
Noise Firewall is intended for call centers, shared or open workspaces, and hybrid teams that want to reduce background voices reaching customers. Its on-premise deployment may suit organizations that want monitoring data to remain on-premise.
What it does well
- Removes nearby voices and other ambient sounds
- Noise Map and statistics help identify noisy agents
- Browser dashboard shows live and completed-call statistics
- Supports centralized or distributed on-premise deployment
- Works with Windows and browser-based softphones
What to know first
- Pricing is available on request
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Noise Firewall (SoliCall Connect or PBXMate for Call Centers) | Contact SoliCall for pricing. · No public price listed · PBXMate minimum license quantity not stated | On request |
As solicall.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Verdict
Noise Firewall combines call noise reduction with call-level monitoring and on-premise deployment options. Contact SoliCall for pricing and to discuss requirements or an evaluation version of PBXMate.
Facts from SoliCall Noise Firewall's own pages
- Browser phone support
- SoliCall Connect supports browser based softphones, including Amazon Connect and NICE inContact, as well as other WebRTC softphones. · solicall.com, 4 Oct 2026
- Call analytics
- SoliCall says Noise Firewall can improve the accuracy of transcription and other voice analytics. · solicall.com, 4 Oct 2026
- Dashboard
- Noise Firewall provides a browser based dashboard with live call statistics and aggregated statistics on completed calls. · solicall.com, 4 Oct 2026
- Deployment
- The product can work on-premise without connecting to a cloud service and supports distributed or centralized deployment. · solicall.com, 4 Oct 2026
- Headquarters
- Tel Mond, Israel · solicall.com, 28 Sept 2026
- Intended customers
- SoliCall describes the product for call centers, shared workspaces, open spaces and other crowded workspaces, including hybrid teams. · solicall.com, 4 Oct 2026
- Noise cancellation
- It removes background voices, including other agents and supervisors, as well as other ambient sounds. · solicall.com, 4 Oct 2026
- Noise Map
- It correlates audio across calls and displays a Noise Map and statistics to help identify noisy agents and monitor call quality. · solicall.com, 4 Oct 2026
- PBX integration
- PBXMate for Call Centers connects to telephony infrastructure using SIP as a proxy to phones or as a trunk to a PBX. · solicall.com, 4 Oct 2026
- Platforms
- The maker says PBXMate works with softphones on Windows, Mac and Linux, as well as mobile phones and deskphones. · solicall.com, 4 Oct 2026
- Privacy
- SoliCall says its monitoring data stays on-premise and is not sent to its cloud servers. · solicall.com, 4 Oct 2026
- Purpose
- Noise Firewall is software for call centers and other crowded workspaces that blocks ambient noise and voices so customers do not overhear them. · solicall.com, 4 Oct 2026
- Regulations
- The product page says reducing the chance of private data being overheard corresponds with PCI, FedRAMP, HIPAA and GDPR; it does not state that the product is certified against them. · solicall.com, 4 Oct 2026
- Softphone integrations
- SoliCall Connect works with Windows softphones, with Avaya, Genesys, RingCentral, Zoom and Teams given as examples. · solicall.com, 4 Oct 2026
- Support and evaluation
- SoliCall invites prospective customers to contact it to discuss requirements and request an evaluation version of PBXMate for Call Centers. · solicall.com, 4 Oct 2026
Where SoliCall Noise Firewall stands on Freedom251
- AI Noise Cancellation Software#19 of 24