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Softlinx ReplixFax
What Softlinx ReplixFax is
Softlinx ReplixFax is a cloud fax service for businesses sending and receiving faxes without an on-premise fax server. It provides virtual fax numbers and supports email, a browser portal, Print to Fax, SOAP and REST APIs, and a Windows Fax Loader. The portal handles sending, receiving, searchable history, job details, delivery notifications, scheduling, broadcast faxing, mail merge, and administration. Batch Loader and folder faxing support automated submissions, while workflow tools cover electronic filing, routing, barcode processes, and faxback acknowledgments. Native attachments include PDF, Microsoft Office files, plain text, TIFF, HTML, RTF, PostScript, JPEG, GIF, and BMP. APIs can connect business applications, including EHR systems, and an Epic workflow uses Epic Print Services. Softlinx describes AES-256 encryption, HTTPS and TLS, audit logs, backup and replication, service-level agreements, and remote disaster recovery objectives. It states support for HIPAA, GDPR, and PCI-DSS, with U.S.-based support available 24/7. Pricing is on request, including flexible enterprise or pay-as-you-go arrangements without a published amount.
Who it suits
ReplixFax suits healthcare, financial-services, and enterprise businesses, primarily in the United States, that need web, email, workflow, Windows, or API faxing. It also fits organizations requiring listed compliance and audit controls.
What it does well
- Multiple sending routes, including email and APIs
- Searchable portal with scheduling and notifications
- Batch and broadcast fax automation
- SOAP and REST developer APIs
- HIPAA, GDPR, and PCI-DSS support stated
What to know first
- Pricing is available only on request
- Primarily serves US-based customer industries
- Requires configuration for application integrations
- No published plan amount
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| ReplixFax | Flexible enterprise pricing; pay-as-you-go pricing is mentioned, but no amount is published | On request |
As softlinx.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
ReplixFax combines business fax delivery, automation, portal management, Windows folder submission, and developer APIs. Its compliance, auditing, and disaster-recovery descriptions support organizations with formal communication requirements, while pricing must be requested.
Facts from Softlinx ReplixFax's own pages
- APIs
- The developer offering includes SOAP and REST fax APIs, documentation, sample code, tutorials, a test fax server, and technical support. · softlinx.com, 12 Oct 2026
- Auditing
- Softlinx says it keeps logs of fax inquiries, requests, retrievals, and deletions that can be retrieved for auditing. · softlinx.com, 12 Oct 2026
- Automation
- Workflow tools include electronic filing and routing, automated outbound faxing, broadcast and mail merge, barcode fax workflow, and faxback acknowledgments. · softlinx.com, 12 Oct 2026
- Broadcast and batch faxing
- The service supports web-based broadcast faxing and automated batch submission through Batch Loader or folder faxing. · softlinx.com, 12 Oct 2026
- Compliance
- The company says it signs Business Associate Agreements, operates in a HIPAA-compliant and HITRUST-certified data center, and complies with PCI-DSS. · softlinx.com, 12 Oct 2026
- Compliance support
- hipaa and gdpr · softlinx.com, 21 Sept 2026
- Document formats
- Supported native attachments include PDF, Microsoft Office documents, plain text, TIFF, HTML, RTF, PostScript, JPEG, GIF, and BMP. · softlinx.com, 12 Oct 2026
- Email faxing
- Users can send faxes from an email client by attaching a document and addressing it to a fax number at their organization’s ReplixFax domain. · softlinx.com, 12 Oct 2026
- Encryption
- Softlinx says fax files are protected with 256-bit AES encryption at rest and communications use HTTPS and TLS. · softlinx.com, 12 Oct 2026
- Fax management
- The web portal lets users search sent and received faxes and review details about fax jobs. · softlinx.com, 12 Oct 2026
- Inbound faxing
- Yes · softlinx.com, 21 Sept 2026
- Integrations
- Softlinx describes fax APIs for integrating with business applications, including EHR systems, and an Epic workflow using Epic Print Services. · softlinx.com, 12 Oct 2026
- Intended users
- Softlinx describes its primary customers as healthcare, financial services, and enterprise businesses, primarily in the United States. · softlinx.com, 12 Oct 2026
- Pricing availability
- The site directs prospective customers to request a quote or demo, and its API page mentions flexible pricing without publishing prices. · softlinx.com, 12 Oct 2026
- Pricing model
- Softlinx says ReplixFax is charged by page volume, number of fax lines, and users, with month-to-month billing and no extended contracts. · softlinx.com, 12 Oct 2026
- Product
- ReplixFax is a cloud fax service for sending and receiving business faxes through web, email, print, workflow, and application-based tools. · softlinx.com, 12 Oct 2026
- Reliability
- The company describes data backup and replication, service-level agreements, and remote disaster recovery with recovery time and recovery point objectives. · softlinx.com, 12 Oct 2026
- Security
- Softlinx says it uses AES-256 encryption for data in transit and at rest and conducts annual SOC 2 Type 2 audits and application penetration tests. · softlinx.com, 12 Oct 2026
- Sending options
- Users can fax through email, a web portal, Print to Fax, or APIs. · softlinx.com, 12 Oct 2026
- Support
- Softlinx says its support is U.S.-based and available 24/7. · softlinx.com, 12 Oct 2026
- Virtual fax number
- Yes · softlinx.com, 21 Sept 2026
- Web portal
- The browser-based portal supports fax sending and receiving, fax history and search, delivery notifications, scheduling, broadcast and mail merge, and administrative controls. · softlinx.com, 12 Oct 2026
- What it does
- ReplixFax provides cloud faxing for businesses, including sending and receiving faxes without an on-premise fax server. · softlinx.com, 12 Oct 2026
- Who it serves
- Softlinx identifies healthcare, financial services, and enterprise businesses as its primary customer industries, primarily in the U.S. · softlinx.com, 12 Oct 2026
Where Softlinx ReplixFax stands on Freedom251
- Online fax services#50 of 102
- Online Fax Services#51 of 103