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Softeon Freight Audit + Payment
What Softeon Freight Audit + Payment is
Softeon Freight Audit + Payment helps shippers manage freight spend by rating and auditing bills across several dozen attributes and accessorials. It matches shipment information, proof of delivery, and the carrier’s freight bill. The system can identify, document, and report overcharges, including missed parcel delivery commitments, miscalculated truckload accessorial charges, and LTL freight misclassification. It also allocates revenue and freight cost to SKU level to support more accurate cost-of-goods-sold calculations.
Shipment tracking, customer service capabilities, freight spend and volume analysis, and pre-packaged internal and carrier KPIs are included. For 3PLs, a revenue margin management tool monitors buy-sell freight costs against specified margin parameters. The listed plan supports parcel, LTL, and full truckload shipments. Softeon highlights ecommerce companies and business units seeking to improve profitability by reducing shipping costs, while saying the product can benefit companies in every sector. ERP examples listed for Softeon software generally include Infor, Microsoft Dynamics, NetSuite, Oracle EBS, Quad, and SAP. Pricing is on request. Shippers still need someone to contact carriers to obtain refunds; that work can be handled by internal staff or outsourced separately. Softeon’s privacy policy identifies TLS 1.2 for protecting personal information in transmission, and its About page says it provides 24×7 support across the globe.
Who it suits
Freight Audit + Payment suits shippers seeking to audit freight bills, detect overcharges, and analyze freight spend. Ecommerce businesses and units focused on reducing shipping costs are specifically highlighted, as are 3PLs that need buy-sell margin monitoring.
What it does well
- Matches shipment details, proof of delivery, and carrier bills.
- Identifies and reports several types of freight overcharges.
- Allocates revenue and freight cost to SKU level.
- Includes tracking, customer service, freight analysis, and KPIs.
- 3PL margin tool monitors buy-sell costs against specified parameters.
What to know first
- Pricing is available on request.
- Staff still need to pursue carrier refunds, internally or through outsourcing.
- ERP examples are listed for Softeon software generally, not specifically this product.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Freight Audit + Payment | Price not published · supports parcel, LTL, and full truckload shipments | On request |
As softeon.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.softeon.com/.
- Contact Softeon for pricing.
- Discuss support for parcel, LTL, or full truckload shipments.
- Review ERP integration needs, including the sample systems listed for Softeon software generally.
Verdict
Choose this product if freight bill auditing, overcharge reporting, SKU-level allocation, and freight analysis address your shipping-cost needs. Look elsewhere if you need the software itself to obtain carrier refunds, since a person must follow up with carriers.
Questions
What does Freight Audit + Payment cost?
Pricing is on request.
Which shipment types does the listed plan support?
It supports parcel, LTL, and full truckload shipments.
Does the system obtain refunds from carriers?
A shipper still needs someone to contact carriers to obtain refunds. That work may be handled by internal staff or outsourced separately.
Which ERP integrations are listed?
Softeon gives Infor, Microsoft Dynamics, NetSuite, Oracle EBS, Quad, and SAP as sample integrations for its software generally.
Who is the product intended for?
Softeon says it can benefit companies in every sector and highlights ecommerce companies and business units seeking to reduce shipping costs. Its revenue margin tool is for 3PLs.
What security and support details are stated?
Softeon’s privacy policy identifies TLS 1.2 for protecting personal information in transmission. Its About page says it provides 24×7 support across the globe.
Facts from Softeon Freight Audit + Payment's own pages
- 3PL feature
- A revenue margin management tool for 3PLs monitors buy-sell freight costs and helps keep them within specified margin parameters. · softeon.com, 4 Oct 2026
- 3PL margin tool
- A revenue margin management tool for 3PLs monitors and controls buy-sell freight costs against specified margin parameters. · softeon.com, 9 Oct 2026
- Analytics
- Analytics include freight spend and volume analysis and pre-packaged internal and carrier KPIs. · softeon.com, 9 Oct 2026
- Audit matching
- It rates and audits bills across several dozen attributes and accessorials, matching shipment information, proof of delivery, and the carrier’s freight bill. · softeon.com, 9 Oct 2026
- Audit process
- The software rates and audits freight bills across several dozen attributes and accessorials and performs a three-way match of shipment information, proof of delivery, and the carrier’s bill. · softeon.com, 4 Oct 2026
- Cost allocation
- The system allocates revenue and freight cost to SKU level to support more accurate calculation of cost of goods sold. · softeon.com, 4 Oct 2026
- Encryption
- Softeon’s privacy policy identifies TLS 1.2 as a method used to protect personal information in transmission. · softeon.com, 9 Oct 2026
- Headquarters
- Reston, Virginia, USA · softeon.com, 28 Sept 2026
- Integrations
- Softeon lists sample integrations for its software generally, including ERP systems Infor, Microsoft Dynamics, NetSuite, Oracle EBS, Quad, and SAP; the page does not specify that each is a Freight Audit + Payment integration. · softeon.com, 9 Oct 2026
- Intended users
- Softeon says the product can benefit companies in every sector and may be especially useful for ecommerce companies or business units seeking profitability through lower shipping costs. · softeon.com, 9 Oct 2026
- Overcharge detection
- It can identify, document, and report overcharges such as missed parcel delivery commitments, miscalculated truckload accessorial charges, and LTL freight misclassification. · softeon.com, 4 Oct 2026
- Overcharge examples
- It can identify, document, and report missed parcel delivery commitments, miscalculated truckload accessorial charges, and LTL freight misclassification. · softeon.com, 9 Oct 2026
- Purpose
- The product audits freight bills to help companies reduce freight spend and identify carrier errors and overcharges. · softeon.com, 9 Oct 2026
- Refund follow-up
- Shippers still need someone to contact carriers to obtain refunds, either through internal staff or by outsourcing that activity. · softeon.com, 9 Oct 2026
- Security
- Softeon’s privacy policy says its systems are regularly tested and audited for compliance with SOC 2 Trust Services Criteria. · softeon.com, 9 Oct 2026
- SKU allocation
- The system allocates revenue and freight cost to SKU level to support more accurate cost-of-goods-sold calculations. · softeon.com, 9 Oct 2026
- Support
- Softeon says it provides 24×7 support across the globe. · softeon.com, 9 Oct 2026
- Tracking and analytics
- It includes shipment tracking, customer service capabilities, freight spend and volume analysis, and pre-packaged internal and carrier KPIs. · softeon.com, 4 Oct 2026
- Tracking and service
- Shipment tracking and customer service capabilities help measure carrier billing and delivery performance. · softeon.com, 9 Oct 2026
Where Softeon Freight Audit + Payment stands on Freedom251
- Order Management Software#54 of 68
- Freight Audit and Payment Software#21 of 24