Freedom251 › Property Management Software
SmartTenant
What SmartTenant is
SmartTenant is a property management platform that brings tenancies, rent collection, maintenance, and compliance into one operational view. It is built for landlords with 1 to 50 properties and also identifies letting agents and property management teams as users. Workflows cover applicant and move-in steps, tenancy administration and renewals, rent and arrears follow-up, and repair coordination. Tenants can report issues with photos; operators can assign contractors, track quotes and work orders, and record completion evidence. Applicant screening can include identity verification through Stripe Identity, Right to Rent evidence, credit reports, and LetsSafe referencing. Rent collection can use GoCardless Direct Debit, with Stripe for card payments and identity checks. Accounting sync is available for authorised Xero organisations. Prices include VAT and are based on units: one let property or an individual HMO room counts as one unit. Getting started is £15 a month for 1–7 units, Growing is £1.99 a month for 8–100 units, and Scaling is £1.50 a month above 100 units. E-signing and unlimited team members are included. The site says signups are coming back soon.
Who it suits
SmartTenant suits landlords, letting agents, and property management teams handling tenancy, rent, and maintenance workflows. Its stated target portfolio is landlords running 1 to 50 properties.
What it does well
- Tenants can submit repair reports with photos
- Operators can track contractor quotes and work orders
- Rent collection supports GoCardless Direct Debit
- E-signing and unlimited team members are included
- Available on Android, iOS, and web
What to know first
- Screening checks and optional finance tools cost extra
- Signups are described as coming back soon
- Pricing is based on units and includes VAT
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Getting started | Minimum monthly price; covers 1–7 units · 1–7 units | £15 a month |
| Growing | Applies to 8–100 units · 8–100 units | £1.99 a month |
| Scaling | Rate applies above 100 units · 101+ units | £1.50 a month |
| Scaling (101+ units) | Monthly; annual billing is billed for ten months and covers twelve months. · 101+ units · VAT included · e-signing included · unlimited team members · no setup fees | £1.50 a month |
| Getting started (1–7 units) | Monthly; annual billing is billed for ten months and covers twelve months. · 1–7 units · VAT included · e-signing included · unlimited team members · no setup fees | £15 a month |
| Growing (8–100 units) | Monthly; annual billing is billed for ten months and covers twelve months. · 8–100 units · VAT included · e-signing included · unlimited team members · no setup fees | £1.99 a month |
As smarttenant.co.uk lists them, read 23 Sept 2026. The maker's own page has the final word.
Verdict
SmartTenant combines tenancy administration, rent workflows, repairs, and applicant screening, with pricing that varies by unit count. Its stated signup availability is a key consideration for interested teams.
Facts from SmartTenant's own pages
- Applicant screening
- The applicant workflow includes identity verification through Stripe Identity, Right to Rent evidence capture, credit reports, and LetsSafe referencing. · smarttenant.co.uk, 3 Oct 2026
- Availability
- The homepage says signups are coming back soon and invites visitors to check again shortly. · smarttenant.co.uk, 3 Oct 2026
- Free plan
- No · smarttenant.co.uk, 23 Sept 2026
- Integrations
- The site describes GoCardless Direct Debit rent collection, Stripe for card payments and identity checks, and accounting sync for authorised Xero organisations. · smarttenant.co.uk, 3 Oct 2026
- Maintenance
- Tenants can report repair issues with photos, while operators can assign contractors, track quotes and work orders, and record proof of completion. · smarttenant.co.uk, 3 Oct 2026
- Maker
- SmartTenant is operated by Smart Property Software Ltd, identified on the site with company number 17126256 and ICO registration ZC149472. · smarttenant.co.uk, 3 Oct 2026
- Mobile security
- The App Store listing describes secure sign-in with biometric app-lock support and encrypted data in transit. · apps.apple.com, 3 Oct 2026
- Plan inclusions
- The pricing page says e-signing is included without a per-signature charge and team members are unlimited. · smarttenant.co.uk, 3 Oct 2026
- Pricing limits
- Screening checks and optional finance tools are priced separately and are shown before commitment. · smarttenant.co.uk, 3 Oct 2026
- Purpose
- SmartTenant brings tenancies, rent collection, maintenance, and compliance into one operational view for landlords and letting teams. · smarttenant.co.uk, 3 Oct 2026
- Support
- The site offers portfolio questions and guided SmartTenant walkthroughs through its support contact. · smarttenant.co.uk, 3 Oct 2026
- Target portfolio
- The product is built for landlords running 1 to 50 properties, and the site also identifies letting agents and property management teams as users. · smarttenant.co.uk, 3 Oct 2026
- Tenant portal
- Tenants can access documents, payments, repair updates, and tenancy progress in a portal available on iOS, Android, and web. · smarttenant.co.uk, 3 Oct 2026
- Unit pricing
- One whole let property or one individual HMO room counts as one unit, and prices include VAT. · smarttenant.co.uk, 3 Oct 2026
- Workflow features
- Workflows cover applicant and move-in steps, tenancy administration and renewals, rent and arrears follow-up, and maintenance with contractor coordination. · smarttenant.co.uk, 3 Oct 2026
Where SmartTenant stands on Freedom251
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