SmartSurvey

What SmartSurvey is

SmartSurvey is a survey platform from SmartSurvey, founded in 2010 and headquartered in Tewkesbury, Gloucestershire, United Kingdom. Its free plan provides one user, 100 responses per month, and 15 questions per survey. Surveys support logic branching, custom branding, and response analytics, while a respondent panel is also available. SmartSurvey offers API access through a Survey API. The Advanced plan costs £90 a month on month-to-month billing and can be cancelled at any time. It adds advanced question types, custom branding, logic and personalisation, sentiment analysis, trend charts, text analysis, and word clouds. Growth costs £125 a month and includes one or more users, 4,000 responses per month, and 12,000 email invitations per month. Scale is a custom plan. The pricing note lists paid plans from 70 GBP per user per month on an annual term and includes a 14-day trial. The listed platform is API, with a response limit of 100 responses per month on the free offering.

Who it suits

SmartSurvey suits people and organisations creating surveys with branching, branded presentation, response analysis, respondent-panel access, or API connections.

Limits

The free plan allows 100 responses per month and 15 questions per survey. Growth includes 4,000 responses and 12,000 email invites per month; other paid-plan limits depend on the selected plan.

Getting started

1. Visit https://www.smartsurvey.co.uk/
2. Start with the free plan or use the 14-day trial
3. Create surveys with up to 15 questions on the free plan
4. Add logic branching, branding and response analytics
5. Connect through the Survey API

Verdict

SmartSurvey offers a free starting tier plus paid plans that expand survey features, response capacity, and analysis. Its API and respondent panel add options for connected or externally sourced survey work.