SMARTFENSE Simulation Tools

Overview

SMARTFENSE Simulation Tools is a SaaS security-awareness platform for organizations that run simulated attacks and training. It suits security teams that want several campaign formats plus behavior reporting and risk scoring; its breadth is appealing, but custom pricing and technical setup make it a poor fit for buyers seeking a self-serve, low-cost tool.

Key features

Campaigns and customization

Campaigns cover phishing, ransomware, QR codes, smishing, and USB drops, with automation across channels. Editable content and the option to build scenarios from existing material or from scratch let teams tailor exercises to their users. Training content is included, so the platform extends beyond sending simulations. That flexibility is useful for varied programs, though teams will need to shape and manage their own scenarios.

Reporting and response

Reports measure organizational vulnerability and changes in user behavior. Risk scoring can be viewed by user, group, functional area, hierarchical level, and across the organization, giving security leaders several ways to identify where follow-up may matter. The Phishing Report Button lets users flag suspicious messages for incident-response review and records real-time metrics on reports of SMARTFENSE simulations. This joins awareness measurement with a reporting workflow, though the button's client support should be checked before rollout.

Integrations and API

Base-platform integrations include Microsoft Entra ID, Google, Auth0, LDAP, and SAML 2.0. Moodle, Slack, Microsoft Teams, SAP SuccessFactors, Vanta, and BeyGoo belong to a separately contracted integrations component, so organizations relying on those connections should factor that into procurement. A documented REST API uses OAuth 2.0 and JSON to provide access to campaign results, risk scoring, and user management. SIEM export is also included.

Pricing

SMARTFENSE Simulation Tools is paid, with custom pricing. The plan's price and license limits are not published, so buyers should request a quote and confirm seat counts and terms before comparing costs. There is no stated lower-cost plan or free option to test against those requirements.

Platforms

The platform is SaaS and requires internet access; Windows, Mac OS, and GNU/Linux are listed as supported operating systems for platform use. The minimum required internet bandwidth is 1 MB, and SMARTFENSE says its email and browsing domains must be allowlisted for proper operation. The Phishing Report Button supports Gmail without minimum requirements and specified Outlook clients: Outlook on the web, new Outlook for Windows, Outlook LTSC 2024 and 2021, and Outlook for iOS and Android. Outlook for macOS and other unlisted clients are not covered by technical support. That distinction matters for organizations with mixed email environments.

Who it's for

SMARTFENSE is a good fit for organizations that want automated, multichannel simulations, customizable scenarios, training, reporting, risk scoring, API access, and a phishing-reporting workflow in one SaaS platform. Its content is designed for Latin America, Spain, Portugal, and Italy, and the company says more than 1,000 organizations use the platform across more than 25 countries. Organizations outside those markets may still find the campaign and reporting breadth useful, but should assess whether the content fits their audience. The company was founded in 2016 in Córdoba, Argentina, and has an office in León, Spain. It states that it received a CCN qualification for handling sensitive information under Spain’s National Security Scheme and participates in the Cloud Security Alliance program.

Pros and cons

• Pros: Five simulation types, editable content, and scenario creation support programs that need more than standard phishing exercises.
• Pros: Reporting, multidimensional risk scoring, and real-time metrics from the Phishing Report Button connect user behavior with follow-up.
• Pros: A documented REST API, SIEM export, and core identity integrations support organizations connecting the platform to existing operations.
• Cons: Custom pricing and unstated license limits make budget and scale harder to assess before contacting sales.
• Cons: Additional integrations require a separately contracted component, and the reporting button does not cover every email client.
• Cons: Domain allowlisting and internet access are deployment requirements, not optional refinements.

Alternatives

CanIPhish is worth considering when a free entry point matters: its Free plan costs nothing, billed forever, for up to 10 employees. Keepnet Phishing Simulator may suit consulting companies that want one-time PAYG simulations, or buyers seeking a standalone simulator whose price depends on employee count and selected products.

Trellix Data Loss Prevention is the better direction for enterprise data-loss prevention across endpoints, email, web, networks, and data storage, with on-premises or SaaS management. Mimecast Data Leak Prevention is an alternative for buyers focused on data protection through its Advanced plan, which has custom pricing.

Hoxhunt is another paid option for buyers comparing security-awareness software across web, desktop, and mobile platforms. Cofense Phishing Awareness Training is an alternative for organizations willing to contact Cofense for a demo; it has no public price or plan limits.

CyberHoot may be a better fit for buyers who want a freemium option and free trial, with an Autopilot plan priced at $125 a month. Proofpoint Email DLP and Encryption is another paid option for organizations comparing email DLP and encryption products. See more options in Phishing Simulation Software.

Verdict

Choose SMARTFENSE Simulation Tools if your organization needs varied, automated attack simulations tied to behavior reporting, risk scoring, and incident review. Its customizable campaigns and API make a strong case for established security programs, especially where its regional content fits. Look elsewhere if transparent pricing, broad email-client support, or a simple deployment without allowlisting requirements is essential.