Smarsh Vendor Risk Management

What Smarsh Vendor Risk Management is

Smarsh Vendor Risk Management is a cloud-based web platform for evaluating third-party risk and managing vendor-related work. Organizations can review vendors, maintain a centralized vendor database, manage remediation, and create reports. Its questionnaire-based assessments can use a customer’s own questionnaire or licensed content. Teams can assign assessments to third parties, track their status, score responses, and compare results with industry benchmarks. The platform automatically scores and filters answers by risk rating, creates remediation tickets, and provides on-demand reporting with auditable remediation tracking.

The Vendor Breach Monitoring offering uses third-party intelligence to monitor vendors for breaches, with alerts, assessments, and responses documented in the VRM platform. Smarsh says automating tasks based on vendor responses can increase vendor risk assessment efficiency by up to 70%. Listed capabilities also include continuous monitoring, evidence collection, and workflow automation. Smarsh describes three service levels: Tech, Managed, and Vendor Breach Monitoring; its product page invites visitors to contact its experts rather than displaying prices. The service is paid and available through the web. Smarsh lists support hours as Monday through Friday, 8 a.m. to 8 p.m. ET. The company was founded in 2001 and is headquartered in Portland, Oregon, United States.

Who it suits

This platform suits organizations that need to assess third parties with questionnaires, track vendor responses, and manage remediation in a centralized system. It may also fit teams that want breach monitoring, evidence collection, continuous monitoring, and auditable reporting.

Limits

The product page describes three service levels but does not display their prices; pricing is available on request.

Getting started

1. Visit https://www.smarsh.com/smb/vendor-risk-management/.
2. Contact Smarsh through the product page to discuss pricing and service levels.
3. Choose among Tech, Managed, or Vendor Breach Monitoring based on the listed service descriptions.
4. Access the cloud platform through the web.
5. Set up assessments using your own questionnaire or licensed content.

Verdict

Choose Smarsh Vendor Risk Management if your organization needs questionnaire-based vendor assessments alongside remediation, reporting, or breach monitoring. Look elsewhere if you need a displayed price before contacting a provider or need a platform beyond web access.