Smarsh Archive

Smarsh Archive is ranked #6 of 39 in social media archiving software on Freedom251. It runs on API, Web.

Compared on social media archiving software

Retention options: configurable
Legal hold: Yes
Advanced search: Yes
Export formats: PST, EML, HTML, XML, EDRM

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Smarsh Archive

Purpose: Smarsh Archive stores communications in a searchable, context-rich archive to support compliance, discovery, and business insights.
AI and search: The product describes AI tools to find, filter, or detect information in archived data.
Supported communications: It supports email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, instant messages, and voice across 100+ channels.
Custom channels: Custom channels can be integrated to capture unique or emerging data sources.
Retention and legal holds: The archive supports policy-based retention, immutable WORM storage, configurable legal holds, and defensible deletion.
Regulatory support: Smarsh says the archive supports SEC Rule 17a-4, FINRA recordkeeping rules, MiFID II, FCA, CIRO, and other global supervisory expectations.
Security: Listed safeguards include TLS encryption in transit, AES 256 encryption at rest, isolated key management, SIEM monitoring, record hashes, and multi-availability-zone redundancy.
Search and export: The archive offers faceted search across 100+ channels and exports in PST, EML, HTML, XML, and optionally EDRM formats.
Integrations: Smarsh lists Microsoft Teams, Slack, and Zoom among supported communications channels.
API access: API access is available to Smarsh customers and approved partners; the APIs support tasks including capture, search, export, retrieval, and reporting.
Intended customers: The product is positioned for enterprises, small and mid-sized firms, and public-sector organizations.
Support: Smarsh lists 24-hour, seven-day support for Enterprise Archive.
AI and scale: The cloud-native archive offers AI-enabled search and filtering, high-performance search across petabytes of data, and an API-first design.
Retention: It supports policy-based retention, immutable WORM storage for SEC Rule 17a-4, configurable legal holds, and defensible deletion.

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Where it ranks on Freedom251

Best Social Media Archiving Software in 2026#6 of 39

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Sources

smarsh.com/archive/· checked 30 Sept 2026
smarsh.com/platform/developers/· checked 30 Sept 2026
central.smarsh.com/articles/Knowledge/How-do-I-contact-Sma· checked 30 Sept 2026