Freedom251 › Social Media Archiving Software

Smarsh Archive

Paid APIWeb

What Smarsh Archive is

Smarsh Archive stores communications in a searchable archive for compliance, discovery and business insight. It covers more than 100 channels, including email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, instant messages and voice; custom channels can also be integrated. Search includes AI tools for finding, filtering or detecting information and faceted search across channels. Exports are available in PST, EML, HTML and XML, with EDRM optionally available. Retention controls include policy-based rules, immutable WORM storage, configurable legal holds and defensible deletion. Smarsh says the archive supports SEC Rule 17a-4, FINRA recordkeeping rules, MiFID II, FCA, CIRO and other global supervisory expectations. Listed safeguards include TLS in transit, AES 256 at rest, isolated key management, SIEM monitoring, record hashes and multi-availability-zone redundancy. APIs cover tasks including capture, search, export, retrieval and reporting. The service is configured to an organization’s requirements and positioned for enterprises, smaller and mid-sized firms, and public-sector organizations. Pricing is available on request; Enterprise Archive support is listed for 24 hours a day, seven days a week.

Who it suits

It suits enterprises, small and mid-sized firms, and public-sector organizations that need communications archiving for compliance, discovery or business insights. The archive is configured to meet an organization’s requirements.

What it does well

Archives communications across 100+ channels.
Includes configurable legal holds and policy-based retention.
Supports faceted search and AI-enabled finding and filtering.
Exports PST, EML, HTML and XML.

What to know first

Pricing is available on request.
Archive is custom-configured to organizational requirements.
EDRM export is optional.

Limits

Pricing is available on request. API access is available to Smarsh customers and approved partners.

Getting started

Visit the Smarsh Archive website.
Contact Smarsh to discuss a tailored solution.
Configure the archive for your organization’s compliance, security, and discovery requirements.

Verdict

Smarsh Archive covers a broad range of communications and provides retention, legal-hold, search and export capabilities. Prospective customers must request pricing and plan for organization-specific configuration.

Questions

How much does Smarsh Archive cost?

Pricing is available on request. Smarsh directs prospective customers to contact it for a tailored solution.

Which communications can it archive?

It supports email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, instant messages, and voice across more than 100 channels. Custom channels can be integrated.

What export formats does it support?

Exports are available in PST, EML, HTML, and XML, with EDRM available optionally.

Does it include legal holds and retention controls?

Yes. It supports policy-based retention, immutable WORM storage, configurable legal holds, and defensible deletion.

Who can use the APIs?

API access is available to Smarsh customers and approved partners. APIs cover tasks such as capture, search, export, retrieval, and reporting.

What platforms does it support?

The listed platforms are API and web.

Facts from Smarsh Archive's own pages

AI and scale: The cloud-native archive offers AI-enabled search and filtering, high-performance search across petabytes of data, and an API-first design. · smarsh.com, 2 Oct 2026
AI and search: The product describes AI tools to find, filter, or detect information in archived data. · smarsh.com, 30 Sept 2026
API access: Smarsh offers RESTful V3 APIs using OAuth 2.0 Client Credentials and short-lived JWT bearer tokens; API access is for customers and approved partners. · smarsh.com, 2 Oct 2026
API functions: Its APIs cover data acquisition, search, export, retrieval, identity management, reporting, discovery, surveillance, and data ingestion. · smarsh.com, 2 Oct 2026
Audience: Smarsh presents the archive for enterprise, small and mid-sized firms, and public-sector organizations. · smarsh.com, 2 Oct 2026
Communications: The archive supports email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, IM, and voice, with content from 100+ channels retained in native format with metadata. · smarsh.com, 2 Oct 2026
Configuration: The archive is custom-configured to meet an organization’s compliance, security, and discovery requirements. · smarsh.com, 2 Oct 2026
Custom channels: Custom channels can be integrated to capture unique or emerging data sources. · smarsh.com, 30 Sept 2026
Founded: 2001 · smarsh.com, 28 Sept 2026
Headquarters: Portland, Oregon, United States · smarsh.com, 28 Sept 2026
Integrations: Smarsh lists Microsoft Teams, Slack, and Zoom among supported communications channels. · smarsh.com, 30 Sept 2026
Intended customers: The product is positioned for enterprises, small and mid-sized firms, and public-sector organizations. · smarsh.com, 30 Sept 2026
Pricing availability: The product page directs prospective customers to contact Smarsh for a tailored solution and does not display a price. · smarsh.com, 2 Oct 2026
Purpose: Smarsh Archive stores communications data and makes it searchable and useful for compliance, discovery, and analysis. · smarsh.com, 2 Oct 2026
Regulatory support: Smarsh says the archive supports SEC Rule 17a-4, FINRA Rules 4511 and 3110, MiFID II, FCA, CIRO, and other global supervisory expectations. · smarsh.com, 2 Oct 2026
Retention: It supports policy-based retention, immutable WORM storage for SEC Rule 17a-4, configurable legal holds, and defensible deletion. · smarsh.com, 2 Oct 2026
Retention and legal holds: The archive supports policy-based retention, immutable WORM storage, configurable legal holds, and defensible deletion. · smarsh.com, 30 Sept 2026
Search and export: It provides faceted search across 100+ channels and exports in PST, EML, HTML, XML, and optional EDRM formats. · smarsh.com, 2 Oct 2026
Security: Listed security controls include TLS encryption in transit, AES 256 encryption at rest, isolated key management, SIEM monitoring, record hashes, and multi-availability-zone redundancy. · smarsh.com, 2 Oct 2026
Support: Smarsh advertises 24/7 support and tailored options for Archive customers. · smarsh.com, 2 Oct 2026
Supported communications: It supports email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, instant messages, and voice across 100+ channels. · smarsh.com, 30 Sept 2026

Where Smarsh Archive stands on Freedom251

Social Media Archiving Software#30 of 38