Sinequa
What Sinequa is
Sinequa is an enterprise platform that connects organizational knowledge for search, AI assistants, and AI agents. Its retrieval combines vector, keyword, graph, structured, and multimodal methods. The company says it handles more than 300 structured and unstructured formats, detects over 130 languages, and offers more than 200 pre-built connectors, including Google Drive, Salesforce, ServiceNow, Amazon S3, and Microsoft OneDrive. Source-system permissions carry through, so people and agents see only information they are authorized to access. Assistants can search, analyze, summarize, brainstorm, and create content grounded in internal data; agents can analyze sources and produce reports with reference trails. Deployment options include on-premises, a private cloud tenant, and fully managed SaaS. Sinequa says it encrypts data at rest with AES-256 and in transit, and offers a Bring Your Own Key option for search indexes at rest. The Trust Center lists an annual SOC 2 Type II audit and ISO 27001 certification, alongside support for HIPAA, GDPR, and CCPA compliance. Pricing is on request.
Who it suits
Sinequa is aimed at large, complex organizations and regulated enterprises that need controlled access to knowledge across multiple systems. Its deployment choices and permission handling are relevant to organizations with specific infrastructure and access requirements.
What it does well
- More than 200 pre-built enterprise connectors are listed.
- Source-system permissions carry through to users and agents.
- Supports more than 300 formats and over 130 languages.
- Offers on-premises, private-cloud, and managed SaaS deployment.
What to know first
- Pricing is available only on request.
- Subscription support is during business hours.
- Support response times vary by issue priority.
Getting started
- Visit https://www.sinequa.com/ and request a demo.
- Choose a deployment approach: on premises, a private cloud tenant, or fully managed SaaS.
- Connect enterprise applications and knowledge sources using available connectors.
- Configure identity with a customer-selected provider through SAML 2.0 or OpenID Connect.
- Use the Sinequa Community portal for documentation, downloads, support services, training, and technical Q&A; portal access uses Sinequa credentials.
Verdict
Sinequa combines enterprise search, assistants, and agents with permission-aware access to organizational data. Prospective customers need to request a demo for pricing, and published support terms specify business-hours coverage.
Questions
How is Sinequa priced?
Pricing is on request. Public product pages direct prospective customers to book a demo and do not display a software price.
Where can Sinequa be deployed?
Customers can deploy it on premises, in a private cloud tenant, or as fully managed SaaS.
Which enterprise systems can it connect to?
Sinequa advertises more than 200 pre-built connectors. Examples include Google Drive, Salesforce, ServiceNow, Amazon S3, and Microsoft OneDrive.
Does it preserve permissions from connected systems?
Yes. It inherits source-system permissions so users and AI agents only see information they are authorized to access.
Can customers choose the AI model?
Yes. Sinequa describes the platform as LLM-agnostic and says customers can choose their AI model, deployment, and configuration.
What support does Sinequa publish?
The Sinequa Community page links customers to technical documentation, platform downloads, support services, training, and a technical Q&A forum. Subscription support terms specify business-hours support, with response times that vary by issue priority.
Facts from Sinequa's own pages
- AI assistants
- Its assistants can search, analyze, summarize, brainstorm, and create content grounded in internal enterprise data. · sinequa.com, 5 Oct 2026
- Answers and agents
- The platform generates contextual answers and supports agents that analyze sources and produce reports with reference trails. · sinequa.com, 5 Oct 2026
- Compliance
- Its Trust Center lists an annual SOC 2 Type II audit, ISO 27001 certification, and support for HIPAA, GDPR, and CCPA compliance. · sinequa.com, 5 Oct 2026
- Connectors
- Sinequa advertises more than 200 pre-built connectors for enterprise applications and knowledge sources. · sinequa.com, 5 Oct 2026
- Customization
- Sinequa describes its platform as LLM-agnostic and says customers can choose their AI model, deployment, and configuration. · sinequa.com, 5 Oct 2026
- Deployment
- Customers can deploy Sinequa on premises, in a private cloud tenant, or as fully managed SaaS. · sinequa.com, 5 Oct 2026
- Example integrations
- Listed connectors include Google Drive, Salesforce, ServiceNow, Amazon S3, and Microsoft OneDrive. · sinequa.com, 5 Oct 2026
- Founded
- 1984 · sinequa.com, 23 Sept 2026
- Headquarters
- Paris, France · sinequa.com, 23 Sept 2026
- Identity
- The platform supports customer-selected identity providers through SAML 2.0 and OpenID Connect. · sinequa.com, 5 Oct 2026
- Integrations
- Sinequa says it offers more than 200 pre-built connectors for enterprise applications and knowledge sources. · sinequa.com, 5 Oct 2026
- Intended users
- Sinequa presents the platform for large organizations and highlights manufacturing, life sciences, energy, aerospace and defense, and legal use cases. · sinequa.com, 5 Oct 2026
- Language and formats
- Sinequa says its technology supports more than 300 structured and unstructured formats and automatically detects over 130 languages. · sinequa.com, 5 Oct 2026
- Permissions
- The platform inherits source-system permissions so users and AI agents only see information they are authorized to access. · sinequa.com, 5 Oct 2026
- Pricing
- The public pages reviewed direct visitors to request a demo and do not state a software price. · sinequa.com, 5 Oct 2026
- Pricing availability
- The product pages direct prospective customers to book a demo and do not display a price. · sinequa.com, 5 Oct 2026
- Product
- Sinequa describes itself as an enterprise agentic AI platform for connecting organizational knowledge and powering search, AI assistants, and AI agents. · sinequa.com, 5 Oct 2026
- Search
- Its retrieval combines vector, keyword, graph, structured, and multimodal methods. · sinequa.com, 5 Oct 2026
- Security
- The platform page describes access controls, end-to-end encryption, audit logging, and secure data connections. · sinequa.com, 5 Oct 2026
- Support
- The Sinequa Community page links customers to technical documentation, platform downloads, support services, training, and a technical Q&A forum; portal access uses Sinequa credentials. · sinequa.com, 5 Oct 2026
- Support terms
- Its published subscription support terms specify support during business hours and response times that vary by issue priority. · sinequa.com, 5 Oct 2026
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