Freedom251 › Transportation Visibility Software
Shipup
What Shipup is
Shipup by ZigZag combines order tracking, returns management, delivery-incident detection, carrier claims, and logistics performance tools. Shoppers can receive proactive notifications and use branded tracking pages; Smart Delivery Estimate shows an expected date during shopping and updates the ETA on the tracking page. Returns features include a branded portal, paid and in-store returns, instant exchanges, and store-credit refunds. Its logistics dashboard compares carrier performance and exports more than 40 logistics fields. Shipup lists over 150 integrations, including Shopify, Adobe Commerce, PrestaShop, Klaviyo, Zendesk, and carrier services, while another page describes more than 1,000 native carrier integrations. The API connects existing systems for automated, real-time tracking data. Plans require at least a 12-month commitment, with Essential at €299.00 per month, Advanced at €599.00, and Premium at €999.00. Activation averages under two weeks for native CMS integrations; complex or API integrations may take longer.
Who it suits
Shipup suits brands managing deliveries, returns, carrier performance, and customer notifications. It is relevant to merchants using supported commerce, marketing, support, or carrier systems.
What it does well
- Combines tracking, returns, incidents, and carrier claims
- Provides branded pages and proactive notifications
- Offers delivery estimates that update on tracking pages
- Compares carriers and exports over 40 logistics fields
- Lists extensive commerce and carrier integrations
What to know first
- No free plan
- Plans require a minimum 12-month commitment
- Onboarding support costs extra
- Complex integrations may take longer than two weeks
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essential | with a one-year commitment · From €0,00 per package · extra packages billed at the contracted unit price · paid onboarding support | €299 a month |
| Advanced | with a one-year commitment · From €0,00 per package · extra packages billed at the contracted unit price · paid onboarding support | €599 a month |
| Premium | with a one-year commitment · Custom price per package · extra packages billed at the contracted unit price · paid onboarding support | €999 a month |
As shipup.co lists them, read 30 Sept 2026. The maker's own page has the final word.
Verdict
Shipup centralizes post-purchase delivery, returns, and logistics operations with broad integration options. Its subscription commitment and additional onboarding charge are important planning considerations.
Facts from Shipup's own pages
- API
- The Shipup API supports direct integration with existing systems to automate shipment tracking and centralize data in real time. · shipup.co, 30 Sept 2026
- API access
- Yes · shipup.co, 21 Sept 2026
- Carrier network
- The logistics dashboard page says Shipup has over 1,000 native integrations with international, regional, and specialized carriers. · shipup.co, 30 Sept 2026
- Commitment
- Subscriptions have a minimum commitment of 12 months; the page also describes possible 24- or 36-month commitments. · shipup.co, 30 Sept 2026
- Company
- Shipup says it was founded in 2016 and serves more than 700 brands. · shipup.co, 30 Sept 2026
- Delivery estimates
- Smart Delivery Estimate displays an estimated delivery date during shopping and updates the ETA on the tracking page. · shipup.co, 30 Sept 2026
- Delivery experience
- The platform offers proactive delivery notifications and branded tracking pages. · shipup.co, 30 Sept 2026
- Free plan
- No · shipup.co, 21 Sept 2026
- Integrations
- Shipup lists more than 150 integrations, including Shopify, Adobe Commerce, PrestaShop, Klaviyo, Zendesk, and carrier services. · shipup.co, 30 Sept 2026
- Integration time
- Shipup says activation takes less than two weeks on average for customers using a native CMS integration, while API or complex integrations may take longer. · shipup.co, 30 Sept 2026
- Logistics analytics
- The logistics dashboard compares carrier performance and supports exporting more than 40 logistics fields. · shipup.co, 30 Sept 2026
- Product
- Shipup by ZigZag combines order tracking, returns management, delivery incident detection, carrier claims, and logistics performance management in one platform. · shipup.co, 30 Sept 2026
- Returns
- The returns tools include a branded portal, paid returns, in-store returns, instant exchanges, and store credit refunds. · shipup.co, 30 Sept 2026
- Security and privacy
- Shipup's privacy policy says it processes personal data in accordance with the GDPR and acts as a processor for customer data handled through its services. · shipup.co, 30 Sept 2026
- Support
- The pricing page says dedicated onboarding support is available for an additional charge, with terms depending on scope and support level. · shipup.co, 30 Sept 2026
Where Shipup stands on Freedom251
- Transportation Visibility Software#23 of 35
- Shipment Tracking Software#18 of 21
- Delivery Management Software#80 of 93
- Order Tracking Software#25 of 28