No. 7 of 27 ·Debt Collection Software

Shaw Systems Collections

Web · API

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Freedom report

One barScore 5.4

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Shaw Systems Collections is ranked #7 of 27 in debt collection software on Freedom251. It runs on API, Web.

Shaw Systems Collections plans and pricing

All plans

Shaw Systems Collections Not published Subscription pricing is based on the number of loans; contact Shaw Systems for a quote. Pricing depends on portfolio loan count shawsystems.com · 5 Oct 2026

Compared on debt collection software

Case management: Yes
Omnichannel communications: Yes
Debtor payment portal: Yes
Compliance tools: Yes
Deployment: cloud

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The record

Purpose: Collections is debt collection software for managing collections tailored to a lender’s loan portfolio.
Strategies: Collection strategies can be configured for specific borrower profiles.
Communications: The software includes automated customer correspondence and supports daily text and dialer campaigns.
Payments: The Collections page describes out-of-the-box real-time payment integration, and Shaw says secure payments integrate with different payment processors.
Workflows: Configurable queues and workflows use customer behavior data to automate processes, including bankruptcy and repossession handling.
Portfolio tracking: The software tracks borrower information, cross-channel communications, disputes, debt collection, and recovery.
Integrations: Shaw says it interfaces with dialers, omnichannel communications vendors, statement and letter printers, email services, customer portals, payment processors, and DocuSign.
Security: Shaw states that it holds annually renewed SOC 1 Type II and SOC 2 Type 2 certifications and uses SSL, encryption, security frameworks, and activity logging.
Trial: Shaw offers a pre-purchase demonstration using example loan data to show how the system can configure products and automate processes.
Browser access: Shaw says its interface runs in a standard web browser and can be accessed from desktop, laptop, tablet, and smartphone devices.
Support: Active clients can use a password-protected Solution Center, submit issues through JIRA, and call after-hours emergency product support.
Service options: Client services include implementations, upgrades, workflow design, business process automation, third-party integration, and dedicated development teams.
On-site deployment: Shaw announced an on-site license of its Collections software for Anderson Brothers Bank.
Founded: 1967

Where it ranks on Freedom251

Best Debt Collection Software in 2026#7 of 27

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Sources

shawsystems.com/collections-loan-management-software/· checked 5 Oct 2026
shawsystems.com/faqs/· checked 5 Oct 2026
shawsystems.com/glossary-terms/· checked 5 Oct 2026
shawsystems.com/support-solution-center/· checked 5 Oct 2026
shawsystems.com/client-services/· checked 5 Oct 2026
shawsystems.com/anderson-brothers-bank-chooses-shaws-co· checked 5 Oct 2026