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Shaw Systems Collections
What Shaw Systems Collections is
Shaw Systems Collections is debt collection software for managing collections around a lender's loan portfolio. Teams can configure strategies for borrower profiles and use customer behavior data to automate queues and workflows, including bankruptcy and repossession handling. The software tracks borrower information, cross-channel communications, disputes, collection activity, and recovery. It automates customer correspondence and supports daily text and dialer campaigns, with real-time payment integration and connections to payment processors. Shaw lists interfaces for dialers, communications vendors, printers, email services, customer portals, payment processors, and DocuSign. Its browser interface is accessible from desktop, laptop, tablet, and smartphone devices; API access is also listed. The listed deployment is cloud, though Shaw has announced an on-site license for Anderson Brothers Bank. Pricing is subscription-based and depends on the number of loans; buyers must contact Shaw for a quote. There is no free trial, but Shaw offers a pre-purchase demonstration using example loan data. Active clients can use a password-protected Solution Center, submit issues through JIRA, or call after-hours emergency product support.
Who it suits
Collections is for lenders seeking to manage borrower collections, communications, payment activity, and recovery workflows. Its configurable strategies and integrations may suit teams whose processes vary by borrower profile or loan portfolio.
What it does well
- Strategies can be tailored to borrower profiles.
- Automates correspondence and daily text and dialer campaigns.
- Tracks disputes, communications, and recovery.
- Offers a pre-purchase demonstration.
- Browser access spans desktop, tablet, and smartphone.
What to know first
- No free trial is offered.
- Pricing requires a quote and depends on loan count.
Limits
The subscription price depends on the number of loans and requires a quote from Shaw Systems. There is no free trial.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Shaw Systems Collections | Subscription pricing is based on the number of loans; contact Shaw Systems for a quote. · Pricing depends on portfolio loan count | On request |
As shawsystems.com lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Shaw Systems Collections website
- Request a quote based on the number of loans in your portfolio
- Ask Shaw Systems for a pre-purchase demonstration using example loan data
- Use the browser interface on a desktop, laptop, tablet, or smartphone, or connect through the listed API
Verdict
Shaw Systems Collections brings borrower tracking, communications, payment integration, and configurable workflows together for lender collections. Buyers should request a quote and use the demonstration to assess fit.
Questions
How is Shaw Systems Collections priced?
It uses subscription pricing based on the number of loans. Contact Shaw Systems for a quote.
Is there a free trial?
No. Shaw offers a pre-purchase demonstration using example loan data.
Which platforms does Collections support?
The interface runs in a standard web browser and is accessible from desktop, laptop, tablet, and smartphone devices. API access is also listed.
What integrations are listed?
Shaw lists interfaces for dialers, omnichannel communications vendors, statement and letter printers, email services, customer portals, payment processors, and DocuSign.
What does Collections track?
It tracks borrower information, cross-channel communications, disputes, debt collection, and recovery.
What security certifications does Shaw state it holds?
Shaw says it maintains annually renewed SOC 1 Type II and SOC 2 Type 2 certifications. It also lists SSL, encryption, security frameworks, and activity logging.
Facts from Shaw Systems Collections's own pages
- Browser access
- Shaw says its interface runs in a standard web browser and can be accessed from desktop, laptop, tablet, and smartphone devices. · shawsystems.com, 5 Oct 2026
- Communications
- The software includes automated customer correspondence and supports daily text and dialer campaigns. · shawsystems.com, 5 Oct 2026
- Founded
- 1967 · shawsystems.com, 28 Sept 2026
- Headquarters
- Houston, Texas, United States · shawsystems.com, 28 Sept 2026
- Integrations
- Shaw says it interfaces with dialers, omnichannel communications vendors, statement and letter printers, email services, customer portals, payment processors, and DocuSign. · shawsystems.com, 5 Oct 2026
- On-site deployment
- Shaw announced an on-site license of its Collections software for Anderson Brothers Bank. · shawsystems.com, 5 Oct 2026
- Payments
- The Collections page describes out-of-the-box real-time payment integration, and Shaw says secure payments integrate with different payment processors. · shawsystems.com, 5 Oct 2026
- Portfolio tracking
- The software tracks borrower information, cross-channel communications, disputes, debt collection, and recovery. · shawsystems.com, 5 Oct 2026
- Purpose
- Collections is debt collection software for managing collections tailored to a lender’s loan portfolio. · shawsystems.com, 5 Oct 2026
- Security
- Shaw states that it holds annually renewed SOC 1 Type II and SOC 2 Type 2 certifications and uses SSL, encryption, security frameworks, and activity logging. · shawsystems.com, 5 Oct 2026
- Service options
- Client services include implementations, upgrades, workflow design, business process automation, third-party integration, and dedicated development teams. · shawsystems.com, 5 Oct 2026
- Strategies
- Collection strategies can be configured for specific borrower profiles. · shawsystems.com, 5 Oct 2026
- Support
- Active clients can use a password-protected Solution Center, submit issues through JIRA, and call after-hours emergency product support. · shawsystems.com, 5 Oct 2026
- Trial
- Shaw offers a pre-purchase demonstration using example loan data to show how the system can configure products and automate processes. · shawsystems.com, 5 Oct 2026
- Workflows
- Configurable queues and workflows use customer behavior data to automate processes, including bankruptcy and repossession handling. · shawsystems.com, 5 Oct 2026
Where Shaw Systems Collections stands on Freedom251
- Debt Collection Software#20 of 28