Shakebug

Free plan AndroidAPIExtensioniPhoneSelf-hostedWeb

What Shakebug is

Shakebug is a bug and crash reporting platform for mobile, cross-platform, and web apps, built by Softnoesis Private Limited. Users can report problems by shaking a mobile device or clicking on the web, then attach annotated screenshots, recordings, logs, and device details. The service captures crashes automatically and uses AI to group related crashes into issues with device, operating system, and trend details. Session Journey places sessions, events, bug reports, and crash data in a timeline, including activity from visitors who have not logged in. Shakebug also includes real-time product analytics, custom event tracking, device-level cohort retention, ratings and reviews, and NPS surveys. Listed integrations include Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike. The free Basic plan allows 3 projects, 3 members, and 500 monthly active users; reaching the MAU limit pauses new bug or crash reports until the next billing cycle. Paid plans start at $57 per month billed yearly.

Who it suits

Shakebug suits teams that need bug and crash reports alongside session timelines and product analytics for mobile, cross-platform, or web apps. The free plan is limited to small project, member, and monthly active user counts.

What it does well

Bug reports can include screenshots, recordings, and logs.
Captures crashes automatically and groups related issues.
Session Journey includes visitors who are not logged in.
Integrates with Jira, Slack, GitHub, and others.

What to know first

Free Basic is limited to 3 projects.
Free Basic is limited to 3 members.
At 500 MAU, new reports pause until the next cycle.
Paid plans start at $57 per month billed yearly.

Limits

The free Basic plan costs nothing and includes 3 projects, 3 members, 500 MAU, 10 days of data retention, and 3 videos of 20 seconds each. Reaching 500 MAU pauses new bug or crash reports until the next billing cycle. Standard costs $57 a month billed yearly and includes 90 days of retention; Premium costs $94 a month billed yearly and includes 180 days.

Plans

Plan	Billed and limits	Price
Basic Plan	3 projects · 3 members · 500 MAU · unlimited bug/crash reporting · 10 days data retention · 3 videos (20 sec each) · email integration	Free
Startup pricing (Premium plan discount)	For your first year; for eligible early-stage startups · Premium plan feature set; startup eligibility and exact limits are not specified on the pricing page	$20 a month
Standard Plan	Yearly; page says save 24% · 6 projects · unlimited members · 20,000 MAU · unlimited bug/crash reporting · 90 days data retention · unlimited videos (80 sec each) · integrations including Asana and Trello	$57 a month
Premium Plan	Yearly; page says save 24% · Unlimited projects and members · 50,000 MAU · unlimited bug/crash reporting · 180 days data retention · unlimited videos (120 sec each) · integrations including Asana and Trello	$94 a month
Enterprise Plan	Talk to Us · Unlimited projects and members · flexible MAU · unlimited data retention and videos · on-premise/self-hosted deployment · dedicated SDK endpoint on your domain	On request

As shakebug.com lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

Visit the Shakebug website.
Choose the free Basic plan or a paid plan.
Use the web platform or a listed Android or iOS app platform.
For Enterprise self-hosting, contact Shakebug about deployment.

Verdict

Shakebug combines reporting, crash grouping, session timelines, and product analytics. Check the free plan's project, member, and MAU limits before choosing it; paid plans start at $57 per month billed yearly.

Questions

Is Shakebug free?

Yes. The Basic plan costs nothing and includes up to 3 projects, 3 members, and 500 MAU.

How much do paid plans cost?

Standard costs $57 a month billed yearly, and Premium costs $94 a month billed yearly. An eligible early-stage startup can get the Premium plan feature set for $20 a month for its first year; Enterprise pricing is available by contacting Shakebug.

Which platforms does Shakebug support?

Listed platforms are Android, API, extensions, iOS, self-hosted, and web. Supported app frameworks include Flutter and React Native.

Does Shakebug integrate with project tools?

Yes. Listed integrations include Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike.

Can Shakebug be self-hosted?

Enterprise plans offer on-premise or self-hosted deployment and a dedicated SDK endpoint on your domain.

What security and privacy details does Shakebug provide?

Shakebug states AES-256 encryption at rest and TLS 1.3 in transit, and describes itself as GDPR and CCPA Ready. Its privacy policy says its data is in the EU using a Contabo server.

Facts from Shakebug's own pages

Analytics: The product includes real-time product analytics, custom event tracking, device-level cohort retention, ratings and reviews, and NPS surveys. · shakebug.com, 7 Oct 2026
Bug reports: Users can report bugs by shaking a mobile device or clicking on web, attaching annotated screenshots, recordings, logs, and device details. · shakebug.com, 7 Oct 2026
Compliance: The pricing page describes Shakebug as GDPR and CCPA Ready. · shakebug.com, 7 Oct 2026
Crash reporting: Shakebug captures crashes automatically and uses AI to group related crashes into issues with device, OS, and trend details. · shakebug.com, 7 Oct 2026
Free tier limit: The free Basic plan includes up to 3 projects, 3 members, and 500 monthly active users; reaching the MAU limit pauses new bug or crash reports until the next billing cycle. · shakebug.com, 7 Oct 2026
Headquarters: Surat, Gujarat, India · shakebug.com, 28 Sept 2026
Integrations: The maker lists integrations including Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike. · shakebug.com, 7 Oct 2026
Platforms: The maker lists iOS, Android, Flutter, React Native, and web frameworks including React, Next.js, Angular, and Vue; it also documents a Chrome extension and WordPress plugin. · shakebug.com, 7 Oct 2026
Privacy and hosting: The privacy policy says Shakebug is an Indian company and that its data is in the EU using a Contabo server; enterprise self-hosted deployments are also offered. · shakebug.com, 7 Oct 2026
Product: Shakebug is a bug and crash reporting platform for mobile, cross-platform, and web apps, built by Softnoesis Private Limited. · shakebug.com, 7 Oct 2026
Security: Shakebug says its production database is encrypted at rest and its pricing page states AES-256 at rest and TLS 1.3 in transit. · shakebug.com, 7 Oct 2026
Session journeys: Session Journey links sessions, events, bug reports, and crash data in a timeline, including for visitors who have not logged in. · shakebug.com, 7 Oct 2026
Support and payments: The pricing FAQ offers live chat and email support, says major credit cards are processed through Stripe, and says card details are not stored on Shakebug servers. · shakebug.com, 7 Oct 2026

Where Shakebug stands on Freedom251

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