Shakebug is a bug and crash reporting platform for mobile, cross-platform, and web apps, built by Softnoesis Private Limited. Users can report problems by shaking a mobile device or clicking on the web, then attach annotated screenshots, recordings, logs, and device details. The service captures crashes automatically and uses AI to group related crashes into issues with device, operating system, and trend details. Session Journey places sessions, events, bug reports, and crash data in a timeline, including activity from visitors who have not logged in. Shakebug also includes real-time product analytics, custom event tracking, device-level cohort retention, ratings and reviews, and NPS surveys. Listed integrations include Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike. The free Basic plan allows 3 projects, 3 members, and 500 monthly active users; reaching the MAU limit pauses new bug or crash reports until the next billing cycle. Paid plans start at $57 per month billed yearly.
Who it is for
Shakebug suits teams that need bug and crash reports alongside session timelines and product analytics for mobile, cross-platform, or web apps. The free plan is limited to small project, member, and monthly active user counts.
What is good
- Bug reports can include screenshots, recordings, and logs.
- Captures crashes automatically and groups related issues.
- Session Journey includes visitors who are not logged in.
- Integrates with Jira, Slack, GitHub, and others.
What to know first
- Free Basic is limited to 3 projects.
- Free Basic is limited to 3 members.
- At 500 MAU, new reports pause until the next cycle.
- Paid plans start at $57 per month billed yearly.
Verdict
Shakebug combines reporting, crash grouping, session timelines, and product analytics. Check the free plan's project, member, and MAU limits before choosing it; paid plans start at $57 per month billed yearly.
Get started with Shakebug
- Visit the Shakebug website.
- Choose the free Basic plan or a paid plan.
- Use the web platform or a listed Android or iOS app platform.
- For Enterprise self-hosting, contact Shakebug about deployment.
What the free plan stops at
The free Basic plan costs 0.00 USD per month and includes 3 projects, 3 members, 500 MAU, 10 days of data retention, and 3 videos of 20 seconds each. Reaching 500 MAU pauses new bug or crash reports until the next billing cycle. Standard costs 57.00 USD per month billed yearly and includes 90 days of retention; Premium costs 94.00 USD per month billed yearly and includes 180 days.
Questions about Shakebug
Is Shakebug free?
Yes. The Basic plan costs 0.00 USD per month and includes up to 3 projects, 3 members, and 500 MAU.
How much do paid plans cost?
Standard costs 57.00 USD per month billed yearly, and Premium costs 94.00 USD per month billed yearly. An eligible early-stage startup can get the Premium plan feature set for 20.00 USD per month for its first year; Enterprise pricing is available by contacting Shakebug.
Which platforms does Shakebug support?
Listed platforms are Android, API, extensions, iOS, self-hosted, and web. Supported app frameworks include Flutter and React Native.
Does Shakebug integrate with project tools?
Yes. Listed integrations include Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike.
Can Shakebug be self-hosted?
Enterprise plans offer on-premise or self-hosted deployment and a dedicated SDK endpoint on your domain.
What security and privacy details does Shakebug provide?
Shakebug states AES-256 encryption at rest and TLS 1.3 in transit, and describes itself as GDPR and CCPA Ready. Its privacy policy says its data is in the EU using a Contabo server.
Shakebug plans and pricing
All plansCompared on mobile app monitoring
- Free plan
- Yes
- Paid from
- $57/mo
- Network request tracing
- Yes
- Session replay
- No
- Supported platforms
- iOS, Android, Flutter, React Native
- Data retention
- 90 days
